Drury Plaza Hotel Riverwalk
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Historical Traveler Reviews Drury Plaza Hotel Riverwalk San Antonio
Great Hotel and Staff
We arrived a little early at about 1:30 but our room was available. During our 4 day stay we had no problems with noise from other guests or the elevator. The full hot breakfast and manager's reception in the afternoon were greatly appreciated. We took advantage of the hour of free long distance calling as well. Michelle, assistant manager is a delight ~ Always friendly and helpful! Our room was large, bright and airy with a view of the Riverwalk. Riverwalk access is just across the street and down a short block. Because of our experiences at the Drury Plaza we stayed at other Drurys during our trip through the south. Just sorry they don't have any on the west coast!!! I might add we stayed at the Drury during the A.I.A. convention when the hotel was full but we always could find a table at breakfast and in the evening for drinks. Very well run establishment!!
A great option in San Antonio
Our original reservations for our April stay in San Antonio were at the Drury a block away, right on the Riverwalk - when I read in TA about the construction and noise, however, I changed my mind and we stayed at the new Drury, though there hadn't been many reviews by then.
Our stay didn't start on the right note as we had a bit of a problem finding the right entrance to the garage. The entrance on St. Mary's did not have any signs indicating that the parking garage was for hotel guests, and when we went around the block to try from the other side we could see a guest parking sign - but on a street blocked off to traffic! I eventually just pulled over on the street and made my way to the lobby, where the receptionist insisted that St Mary's *did* have a sign, rather than just taking my story as true. (I later verified the lack of sign that day, but found it in place the subsequent days of our stay).
That frustration out of the way, I can say the rest of the stay was great - one of the highlights of our Texas vacation. Our room was large and new, the included breakfasts were always tasty, and we loved (and sometimes needed) the free happy hour - a chance to recount the day's fun and plan that evening's meal.
Our hallway was tiled, which kept with the 'renovated bank building' motif, but I must admit I was a bit worried about the potential noise - without carpets in place the door closures sounded like slams, and you could potentially hear every high-heel tapping by your door.
For whatever reason, however, we had no noise problems. I suspect it was due to the relative newness of the hotel and thus the lack of guests - I'd be a bit wary of the noise once the hotel starts filling up.
The few items not quite ready for primetime due to the newness of the hotel were pointed out and apologized for by discreet signs - the right thing to do. (Minor items, such as brass signs not yet posted on the wall).
All in all a very nice stay.
Mitte April haben mein Mann und ich zwei Nächte im Drury Plaza übernachtet und es war toll. Die Lage ist super. Gerade wird an einem direkten Zugang zum Riverwalk gebaut, aber selbst jetzt ist der Riverwalk nur wenige Schritte von der Vorderseite des Hotels entfernt. Die Angestellten waren fantastisch. Wirklich jeder vom Personal, mit dem wir zu tun hatten, war extrem freundlich. Außerdem haben wir auf der 11. Etage gewohnt, also wurden wir nie von irgendwelchem Baustellenlärm belästigt. Gehen sie auf jeden Fall auf die Aussichtsplattform in der 21. Etage. Wir hatten über die Internetseite des Hotels gebucht und haben auch einen Rabatt bekommen.
My husband and I stayed at the Drury Plaza two nights in mid-April and loved it. The location is great. Construction is going on to give it direct Riverwalk access but even now the closest Riverwalk access is only steps from the front of the hotel. The staff was awesome. Every single staff member we saw, no matter where we were, was extremely friendly. Also, we were on the 12th floor and we were never bothered by any construction noise. Make sure and check out the observation deck on the 22nd floor. We booked on their website and got a discount also.
Fantastic hotel, wonderful service, great location
We stayed here for six nights in early April. We'd booked a standard suite, but when we got there thought it was a bit small for two adults and two teenagers - especially given how messy our teenagers are! The receptionist was wonderful - gave us various other options, and let us look at a bunch of different rooms, before working out something that we were really happy with. (We ended up with a suite and a standard double.) So our introduction to the hotel was great - the decor in the lobby is breathtakiing, and the service equally so. (Thanks, Amanda!)
All in all we had a wonderful time. All the staff were friendly and helpful - it really stands out in that respect. Our standard double room was huge, and beautifully decorated. The suite had a microwave and full-size fridge. (Smaller fridge in the double room, but more than adequate.) They save a bit on the shampoo and plastic cups, but who cares! The breakfast buffet was great, free drinks at the manager's reception every day, free popcorn and sodas from 3:00 on, a great gym and pool (on the 22nd floor, with views over the city), and a guest laundry.
I'd say here again like a shot, and hope do do so as soon as possible.
Nice place but LOUD...
The hotel was beautiful and clean. The room was immaculent. King bed w/ jacuzzi suite on the 12th floor. The view wasn't great, only a tiny sliver of the river w/ high-rise construction 20 feet away. The bed was comfy enough, but again like the other reviewers here say, thin comforter (if you could even call it that).
PROS: Free full spread breakfast buffet. (get there early, seating fills up quickly) Free Happy Hour. Jacuzzi tub was nice, although it's not really a 2 person tub, unless of course you don't want to lay back and relax but want to cuddle up next to your significant other. Hotel staff was nice and accomodating. Good location. If you get lost walking around Downtown SA, you can always look up and see your hotel. =)
CONS: 1-2" space from the floor to the room door made for hearing everyone coming and going. Doors slamming echoed off the hallway and right into our room. Also, the elevator is SUPER LOUD. Not the mechanical portion, but the electrical. The elevator dings twice, and it's very loud on it's own, but then it echoes against the hallway walls. Very annoying when all you want is peace and quiet, and a nice sleep. I didn't think I was going to mind the access to the Riverwalk being under construction, but i did. Then again, it was 37 degrees and raining when I went. If it's nice out, I'm sure you won't mind the walk. Also, if you want to check out at noon (instead of 11 am) make sure you call the front desk early, as they can only hand out so many Early Check-outs.
We are a family of 3 and stayed 2 nights earlier this week. We really liked this hotel. We had a 1 bedroom suite with 2 queen beds. Corner room with lots of windows and nice view (19th floor). Microwave and cube fridge. 2 flat screen tvs. Nice decor; nice bathroom, however, not much in the way of toiletries. Would also agree with last reviewer that bedding was minimal - just one thin blanket and 1 thin coverlet. We didn't need anything more, however. Nice pool and two hot tubs on the roof (23rd floor). Happy hour every day late afternoon (2 or 3 free drinks and snacks). Free soda & popcorn all the time. Free breakfast buffet (hot with eggs, sausage, pancakes). Free wireless. Free hour of long distance every day. $15/day for parking with in/out privileges (no valet; very easy in/out). Across the street is access to one end of the Riverwalk. Easy walk to lots of restaurants. I would highly recommend!
We had no issue with the elevators.
Really great, except for some elevator trouble
We went as a family of four for 3 days of our Spring Break. The hotel has well-appointed decor, very simple and not tacky. We had a corner room which had a FULL SIZE fridge and a sink and microwave in the living area, which also had a flat-screen TV, a sofa (not sleeper) and a chair. Lots of windows, and if you are on a higher floor, you have views of the city, including the Riverwalk, since the hotel takes up an entire block. Then there was a separate bedroom w/ a real door and 2 beds, and another flat-screen TV. Then another door takes you to the bathroom. The roof-top pool was great, and even tho' it rained for most of our trip, we had a great time. The FULL breakfast was wonderful (but don't wait until the last minute to go), the free popcorn and happy hour were also a nice touch.
The staff were all extremely friendly, and willing to go the extra step. We asked for extra blankets, and the bellman would not even accept a tip! The only drawbacks were the lack of a fluffy comforter (Hotel Valencia has much better bedding!!) on the beds, and the problem of waiting for elevators.....the hotel was very crowded, and a lot of people were getting tired of waiting for the elevators. We were on the 20th floor, and it seemed that there were 2 elevator banks out of service. It still did not really bother us, but lots of other people were annoyed. The building is old and spacious with original doors in the rooms w/ the old privacy glass in some of them., but updated and very clean w/ contemporary bathrooms as well. We will stay again! I highly recommend!!!
Drury Hotel- riverwalk
We are very happy to have followed the advice of other Tripadvisor entrants. The Drury was a perfect place to stay for us. It was just on the fringe of the nightlife area of the Riverwalk; therefore, it was not noisy or too highly trafficked. The rooms featured high ceilings and beautiful furniture and decorating. My family and I were very happy to have chosen this hotel.
TripAdvisor Reviews Drury Plaza Hotel Riverwalk San Antonio
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