DoubleTree Suites by Hilton Hotel Columbus Downtown
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Historical Traveler Reviews DoubleTree Suites by Hilton Hotel Columbus Downtown
Loved This Hotel
I had one of the most beautiful suites I've ever stayed in and I'm in hotels 50% of the year. The decor was so beautiful that I asked for the contact to purchase the linens and duvet for my homebedroom. The staff was very helpful. Cookies upon arrive was a nice touch! Amenities are not cheap, like wireless internet.. come on.. really.. does it have to cost so much?? I'd stay again and again.. which means they'll keep charging for those amenities I'm sure!(GRIN)
Very nice but not perfect
Hotel is getting older and could certainly use a renovation. Rooms are clean but not super clean--the property could be kept up better if hotel staff wanted to. I also noticed guestroom corridor carpets are soiled.
Music playing on guest tower elevators must be there to hide sounds of creaking elevator car.
Rooms are nice and beds are the best ever! Forget about Westin's Dream Bed, Doubletree mattresses and bedding are superior. Many fluffy pillows and awesome comforter and duvet. Room decor is too muted for my tastes.
Staff is on the surly side. Professional, but only slightly. The don't seem motivated. Room Service is especially put out when you place an order and upon delivery. Observed trays sitting in hallway overnight.
Nice job at the DoubleTree
Very nice. We had a river-front suite, living room with a bedroom. Very nice. The hotel is getting a little tired, wallpaper gaps in the bathroom, scuff marks in the halls. But overall a very nice place.
Booked this hotel based on good feedback, but was disappointed overall. Two major problems: Unfortunately a cheerleader competition was in town during my stay and I was treated to nightly hallway rampages of screaming preteens and young teens running the halls and slamming doors till 1AM, while their oblivious parents and or chaperones seemed no - where to be found. While I realize that hotel management is limited in their ability to control such a problem, no attempt was made to isolate this group on the same few floors, thus subjecting the rest of us well behaved guests to the noise and disturbance. Managements response to complaints was very noncommital. Second problem was the very lackluster housekeeping- room was only partially clean each day, toiletries were not regularly replaced and were thrown on the counter when they were, and cups, trash etc. were not removed. restaurant service at breakfast was decidedly not friendly as well. Color scheme of dark browns and muted pastels was dreary.
Worst was the Doubletree web site's claim that the Convention Center was just "steps away" ( my main reason for booking here) from the Convention Center-Yea-10 1/2 blocks worth of steps!
On a positive note, the bed was very comfortable.
Would stay again just not eat there
We had to stay in this hotel for my daughters cheerleading competition. The rooms are huge and wonderful. The staff at the front desk was great when we checked in and the bar was a lot of fun at night when we partied with the other parents. The problem arose in the morning when we went to breakfast. This was a Saturday morning and almost the whole hotel was full and there were only two people working the breakfast buffet. We stood at the front door for 11 minutes and no one would help us. I understand they are understaffed but they should have told us to seat ourselves and help ourselves instead of just run right by. My husband finally asked if we can seat ourselves and eat and she said "thats fine". She took our drink order and then disappeared. We were done eating and waiting on the bill when she realized we never received drinks. She dropped of the bill and did not charge us for one of the buffets. We sat for 15 minutes waiting for her to pick up the bill and we had to leave so my husband went to the front desk to pay. When we were getting on the elevators our waitress was getting off and told us she was sorry but had to go smoke. Our meal experience was horrible and we never ate there again for the rest of the weekend. I'm not sure how much this hotel usually charges because we got it for $95.00 because of the cheerleading but it was worth every penny just to have the nice big room with the most comfortable bed I have ever slept in. It kind of stinks that there is no pool but the kids had just as much fun handing out in the hotel room in basically there own room with their own t.v. If we have to travel to Columbus again next year we will stay here and drive to Bob Evans for breakfast.
Great Room Second Time Around
My family and I had stayed at the Doubletree a few years ago when we took the Ohio Bar Exam. The room was very spacious which was great because my in-laws met us to watch our daughter while my husband and I took the Bar. Last year while we were in Columbus for an event we stayed at the Hilton and I really wasn't that impressed with the room so when we had to return back to Columbus in December '04 I decided to try the Doubletree again because the Hilton was so expensive. The room was still great (my in-laws met us again to watch two kids while we were gone). The only drawback is that there is no pool. If you want to use a pool you have to pay for a one-day pass to an athletic club. I would have considered taking my kids there but I don't think the club was even open on Saturday. This was disappointing to the kids but there are two TVs in the room so they were satisfied to hang out and watch TV in the bedroom while the rest of us hung out in the living area.
Large Rooms, Awesome view, Friendly People
The rooms were awesome---It was so nice to have a two room suite. The view of the Scioto River and Cosi were so beautiful. The front desk people were very nice and responsive.
The price was excellent were can you get a suite downtown for 139.00??
That price was so reasonable. The parking is an issue but its like that all over downtown. Plus they don't have an pool or on site exercise facility.
I would definitely stay there again.
Great if someone else is paying
Very, very nice place. Great food. Big suites. Good downtown location. Expensive for my budget, but the company was paying.
Don't expect a wake-up call when you request one
I requested a wake-up call by calling the front desk the night before. I never received the call which made me late for a meeting. The management only said "we're sorry" but when I said that was not enough, their response was "What would you like us to do for you, ma'am?" Very rude with the entire thing! At least a free breakfast or even a cup of coffee. They really didn't seem to be concerned at all!
Very nice hotel
I stayed there last year for a mock trial tournament. The rooms were very spacious, very comfortable, the service was nice, the location was very convenient, and the decor was very nice and very tastefully done.
TripAdvisor Reviews DoubleTree Suites by Hilton Hotel Columbus Downtown
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