DoubleTree by Hilton San Jose

Address: 2050 Gateway Place, San Jose, California, 95110, United States | 4 star hotel
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This 4 star hotel, located on 2050 Gateway Place, San Jose, is near Santa Clara University, Guadalupe River Park, and De Saisset Museum.
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        TravelPod Member ReviewsDoubleTree by Hilton San Jose

        Reviewed by newzealandus

        Great front desk staff

        Reviewed Jun 18, 2013
        by (1 review) , New Zealand Flag of New Zealand

        Everyone was quite friendly and helpful especially since our evening had not been the best once landing at the San Francisco airport.

        This review is the subjective opinion of a TravelPod member and not of

        Historical Traveler Reviews DoubleTree by Hilton San Jose

        Very nice hotel - clean, new, nicely decorated


        We recently stayed at the Hyatt in San Jose, CA (Aug 12-14 2005). After checking in, we couldn't wait to check out. It was dirty and run down. I cancelled my reservation after one night and moved to the Doubletree just down the street.

        The rooms were newly redecorated. They were large, clean and very nice. The pool was small but clean with very comfortable chairs. The price was cheaper than the Hyatt and the hotel was much nicer.

        The staff was excellent and recommended great places for dinner. Sonoma Chicken Coop is great.

        Great Staff


        My fiance was attending a two day real estate appraisal class at the Doubletree, which is only about an hour and a half from our home in Oakley. Since he'd been traveling the whole week prior, we decided to book a room and I would accompany him and take advantage of the recreational opportunities while he attended class. I had a great time, and the staff was wonderful about things like early check-ins and late check-outs. The pool and spa area was lovely - a great place to while away the afternoon reading a good book and enjoying a beverage. The night we spent there, we had a very nice dinner in the Coffee Garden. Then sat out by the pool and enjoyed the evening breeze. What should have been a boring weekend for me turned into a very pleasant one.

        Quality Experience


        The San Jose Doubletree Hotel has all of the amenities that you would expect in a hotel of this caliber, so I won't repeat those here. I appreciated some extra touches: each bed has five pillows -- four well-stuffed feather pillows and one firm pillow with "Sweet Dreams" stitched on its cover. I also appreciated the comfy down comforter, even though it was summer. It would be heavenly to snuggle into it during a cold winter's night. Another nice touch was that there were lots of easily-accessible electrical outlets. This included a six-plug outlet immediately adjacent to the bed, and only one plug was being utilized by a lamp. Therefore, there's lots of room for your laptop, your cell phone charger, my kid's GameBoy charger, etc.

        Room service and the restaurants all provided decent food and good service. My daughter enjoyed the pool and jacuzzi.

        Only a few missed beats kept the hotel from perfection: housekeeping staff didn't replenish our shampoo, so we had to ask for more -- but they immediately sent up not one, but three additional bottles as soon as I asked. Our room was nice and quiet -- as long as you don't open the slider. Our room was on the freeway side, and the noise was uncomfortably loud if the window was open, so I had to use the air conditioner even though San Jose cools down nicely at night. Not much Doubletree can do about that, though, given its location. We never heard any airport noise at all during our three-day stay.

        All in all, we were quite pleased with our stay and will definitely return if we come to San Jose again.

        Not worth the money


        My husband was in town for a conference in San Jose recently and we stayed one night at the Doubletree San Jose. I searched every website imaginable for the lowest rate but found that the hotel's own website gave me the lowest rate of $199 per night. I had also stayed at the Fairmont the month before nearby at a rate of $139 so I was astonished at the price! I called to make the reservation and was told that the rooms at the conference rate were all booked and we would have to take the regular rate. They did not even try to compensate by asking if we had AAA. When I asked about it, the man on the line said they didn't have AAA rate. Don't most hotels have that? Due to the conference, my husband and I decided that it might be worth the money to be only four floors above his early morning meetings rather than battle the downtown traffic.

        I checked in was not approached by a bell person and not even asked if I needed help. Granted I was carrying a duffle bag but I am pregnant and thought that this would at least get an offer. The front desk person was polite but not overly friendly.

        The rooms was nicely decorated and we were given a chocolate cookie upon arrival which was perfect for me as I am pregnant and needed a snack. Our view was of the parking lot which didn't bother me a bit since I spent so much of my time laying down. We did hear airplanes very loudly throughout the early evening hours so we weren't able to have our balcony open. The bathroom was average and the towels looked a bit worn.

        We ate dinner at the sushi bar in the lobby. My husband had sushi which he said was "Okay" and I opted for some non-seafood fare from the regular menu. The service was slow and sporadic. The young man that helped us was nice and accomodating but again, dissapeared for a while.

        We finally settled into our room and had an overall good sleep with no disturbance. We did order breakfast through room srvice. It came as expected and was average as far as contents, taste and price.

        If you need to stay in downtown San Jose, definetely look into the Fairmont. The rooms are better and the rates are better. I would say that the Doubletree is not worth the high rates!

        Cut above your average airport hotel


        Large and attractive room. Relatively soundproof, although you obviously can't banish airport noise completely. Good shuttle service to the airport. All in all, a cut above your average airoprt hotel.

        Very nice airport hotel, good for business travellers


        The Doubletree San Jose is a very nice airport hotel. Lobby is spacious and relaxing, rooms are clean and well-decorated. Hotel is very convenient to the airport and freeways, and there is ample free parking. For the business traveller, the public areas offer free high-speed wireless internet access, and the rooms have large work desks with plenty of electrical outlets. In-room high-speed internet (through network cable) is $10. Bathroom is clean with basic amenities, but shower pressure was very bad. The beds are very comfortable with plenty of pillows, and there is a nice lounge chair with ottoman. Do beware the "shared balcony rooms." The balcony is actually an outdoor public patio, and several rooms open onto it. If you're worried about security, opt out of this room as the patio is easily reached from other parts of the hotel. These rooms are also noisy because they overlook the pool. I would certainly stay again if in the area.

        Pleasant stay, used priceline, caveat about shared patio and adjacent mtg rooms


        Drove up to attend the Gilroy Garlic Festival and found this hotel by bidding on Priceline. I bid $35 for 2.5 stars and was upgraded to 3 stars which was great! We stayed on the second floor in the back of the hotel next to the freeway. Didn't hear the freeway and airport noise. The room size was larger than normal, as noted by other reviewers. Didn't try out the free wireless in the public areas, but high-speed internet in rooms is $9.95, unfortunately. Furnishings are nice. Room was clean. Nice additional sink/bar separate from bathroom. In-room bathroom amenities were disappointing (only shampoo, conditioner, 2 soaps, and lotion). You can request complimentary additional amenities by calling lobby (razor, shower cap, etc). Water pressure in shower was bad. 2 beds are queens (w/ 3 pillows) and not doubles, which was nice. Also came with nice ottoman. Ample electrical outlets. Nice big work desk. Lighting in room was a bit dim. Note: when we checked in the woman warned us that we would have a "shared balcony" which she explained was a balcony that the guests next door could use to walk over and look into our room. We decided it would be okay. What it ended up being was basically a public area patio above the pool. Fortunately, no one ever used it, so we weren't bothered by noise. Another note: the hotel often hosts meetings/conventions and is designed such that small meeting rooms are adjacent to guest rooms. (You can tell if yours is next to a meeting room is your room has a number and the room adjacent has a name like "Riesling" or "Chardonnay" etc). We weren't advised that our room was next to one of these. Around 10am a bunch of people were singing songs next door. We were up already though, so it was ok. Overall, it was a nice stay, especially with the priceline price. Being able to avoid the "shared balcony" and adjacent meeting room would've made the stay perfect.

        Great Doubletree Property


        We stayed here recently (Feb 23, 2004) after finishing a vacation in California. We wanted a hotel near the airport for an early morning flight. This is a wonderful hotel with many rooms (very nice apportioned), a very friendly and helpful staff, 2 restaurants, a bar, a nightclub, pool, hot tub, and exercise room. The location is ideal for access to the airport and is quiet, considering this fact. I highly recommend this hotel.

        Great Service


        I spent the week of August 18-21 at this hotel. The place was packed due to the search engine confrence and the Grambling Football team staying there.The staff of the hotel was kind, patinet, friendly and professional.I would recommend this property to anyone staing in San Jose that wants to be near the airport.The property it's self was clean and quiet.

        Convenient for the business traveler


        Very nice restaurant inside, and the DoubleTree is nicely located close to the airport (not too noisy considering the location). Nice amenities also include high speed internet access and workout facilities. Clean rooms and nice people as well.

        TripAdvisor Reviews DoubleTree by Hilton San Jose

        3.50 of 5 stars Very Good

        Travel Blogs from San Jose

        LHR to SFO my inflight entertainment!

        A travel blog entry by linwoodmo on Sep 16, 2015

        ... I need to get something from Boots to treat. Revealed, well something Brown on a bed of what after dissection appeared to be stewed celery. I tentatively tested the dish and have to compliment your in-flight catering on achieving something that I can not categorises as animal, vegetable or mineral. They have successfully produced something I presume is edible but have extraordinarily managed to extract all the taste from the items. Your in-flight caterers in an effort ...

        A quiet drink...

        A travel blog entry by jessieanddavid on Feb 09, 2015

        ... later we walked Michelle and Jessie back to the car. I used the work walking but they were doing more stumbling! We ended the evening with a good old game of Monopoly Deal, we're keeping scores so it was a good opportunity for me and Rowan to win a few whilst the girls weren't too able to ...

        Rainy day in San Jose

        A travel blog entry by jessieanddavid on Feb 06, 2015

        1 photo

        We don't really have much to say about today because it was raining for most of it. After having a lie in this morning, myself, Rowan and Jessie decided to go for a walk in the rain to stretch our legs and then on the way back we stopped in a ...

        Reflections of Canada

        A travel blog entry by doinnotdreamin on Oct 04, 2014

        1 comment, 144 photos

        ... the remainder of our time in Canada. (our last couple of weeks back in USA will be published once we get back to the UK and, no doubt, I'll be confined to the van by rain and cold) I'm just going to put a few photos into the blog, but most of them at the end.

        After a cool, grey and very damp ferry trip, we arrived in mist shrouded Prince Rupert and got in ...

        Swimming and BBQ on Saturday 24th May

        A travel blog entry by valerie7 on May 25, 2014

        ... cob, along with salads and bread etc. It was all very pleasant and the conditions out in the back garden were perfect. They've got a good barbecue with a hood and had set up a gazebo for extra shade. We played games with Sakura - and Eisuke was involved as well - sitting on the floor wasn't comfortable for me, but I did play quite a few games anyway, and it was all fun and everyone was happy. We left all at the same time and we got home about 11pm. Another great ...