Comfort Inn Airport & Conference Center St Louis
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Happy 15th Birthday Will!! Where did the time go? Our destination today has us exploring St. Louis. The Gateway Arch was a thrill. We rode up 630 feet in a pod to the top. We could see 30 miles around. A terrific way to spend the afternoon. For many years Will loved the Cardinal's catcher Yadier Melina. As a birthday treat we're headed to the Cardinals vs the Pirates ...
Four Midwestern states today (Ohio, Indiana, Illinois, and Missouri), endless fields of corn, car games, and we finally crossed the mighty Mississippi and arrived at the St. Louis Cardinals stadium. It was a sea of red and lots of fun, but the Cards lost to the Pirates. The arch ...
... thanked me from the bottom of his heart. I now know I have grown so much even since two days ago, waking up on that fine Hogwarts morning. We reached the mountain. Although daunting in size and stature, nothing could stop us now from getting what we came here for: the Arkenstone. Everyone rushed inside an opening in the mountain to find Voldesmaug holding the Arkenstone in his left wing. Or is it an arm? I can't tell on those half dragon/half man creatures. Bard pulled ...
... was that I went to the top in pod 3 and returned in pod 5 (gotta love those odd numbers). Its 4 minutes to get up and 3 to get down, a little boy in my pod likened it to a roller coaster and i must say it felt very much like that! When we arrived at the top there are tiny windows to look out, oh my goodness, it’s a long way down, have taken some awesome photos, even got one of the Cardinals stadium, they play baseball there you know! Well I ...
... reward me I'm sure. It has occurred to me since that this is America and it could have been Candid Camera or something! I caught a cab into St Louis train station and booked my ticket for Dodge City which left at 4pm and arrived in Dodge City at 5am. Now this is where my fatigue has kicked in. The original plan was for me to go to Dodge City to fill in the days until I could be in Omaha on Saturday and then onto Deadwood. Omaha had been scratched ...
How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Room service
- Swimming pool
- Free High-Speed Internet
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Historical Traveler Reviews Comfort Inn Airport & Conference Center St Louis Berkeley
While I did not find anything seriously wrong with this hotel, it is definitely not what most people would expect from a "Doubletree". The room was clean but the Hotel does need a major refurbishment. The parking is a problem and if they had been completely full you would have not found a spot or at least had to park in the grass. I would have been extremely disappointed if I hadn't got a cheap rate on Priceline. If you pay anything over $50 per night it would be a rip-off.
Don't Stay Here!
My husband thought this place was so bad that he asked me to "put something on that internet site you use". Upon arrival, an angry driver got out of his car shouting about how the shuttle driver cut him off. Check-in took forever and then they claimed to be out of chocolate chip cookies. The rooms were nothing special and they didn't have the "Sweet Dreams" bed. This place was nothing like the Doubletree we stayed at in NYC 2 weeks ago.
Doubletree Club = cruddy hotel
I booked this hotel using Hotwire, where they called it a "customer favorite". Doubletree must pay for that title, because this hotel SUCKS compared to hotels I have stayed in with similar or lower star ratings while booking through Priceline (and it was much more expensive!). I will never use Hotwire again.
We had difficulty finding the hotel, and when we called to ask for directions, the lady on the other end was extremely rude, refused to give us any street names, and kept telling us to look for the Marriott (???!). Next time, I think I will STAY at the Marriott, and I would recommend the same to everyone else.
Booked this as a park-n-fly with travel agent. Never again!
I stayed 1 night here at the Doubletree because I usually have very good luck with Hilton properties (at least in Chicago). We arrived about 3:30pm so parking was not an issue for myself, but the parking is very limited other then the back of the building and I had read it other reviews. My issue is truely I would say is with management, we arrived early and the front desk clerk Karl Singleton (sp?) we very friendly once he came over to check me in. We had a flight attendant walk into our room in the middle of the night, to scare both her and us. I called down to the front desk and spoke to a Jason who did apologize for the mix-up and explained that the other lady had a pre programed card for our room and he really had no idea what happened and he would have to look into it. Jason apologized again and again and said our room would be credited and he wil inform the manager what happened and since I had to call him first instead of him calling me, I would be offered a free night to use later. Jason said he would there till 8am the next morning and if I ddin't make it down there before he left I could talk to Joe and everything would be straighterned out. Well the next morning came around and at 7:30 our phone rang and no-one on the other end? I assumed it was a wake-up call, but we had never requested one -- could the flight attendant have requested the call? Because of the mix-up that evening before I called the front desk and spoke to Issaic (sp?) or something like that I asked if he knew what happened, his reply was he did not transfer anyone to my room - so I asked if it was maybe a wake-up call and he didn't know, and had no idea all he knew was that he did not transfer any calls to me. I explained to him that there was a mix-up the night before and know I'm thinking this other lady should have receviced the call and he didn't know anything about what happened or what to do. I asked for Jason and was told that Jason just left, so I then asked for Joe (who Jason said to talk to) and was transferred to ringing phone that no-one answered and there was no voicemail to leave a message. About 30 minutes later we recieve another call this call from from the another flight attendant looking for the lady who walked in on us the night before. When we answered the phone, the lady said "Oh, did you just wake up?", so I'm guessing the flight attendant that walk-in our room may have never recieved her wake-up call and now her friend/partner was in the lobby looking for her? After all that we went to the front desk to check-out and the gentleman that I spoke with earlier was there, but asked like he knew nothing. I explained again what happened and the fact that when he transferred me to Joe no-one answered, so I asked if he could have Joe come to the front desk. No I'm being told that Joe isn't there, he is only there Monday - Friday. I asked to then speak to any manager and was told there was no managers on the weekends I would just have to wait and call Joe on Monday. I asked how the credit would be handled and the free stay, and was told the credit couldn't happen because I booked on Hotwire and they have never given out free stays, so I will just have to call Joe on Monday. I asked if Joe will even know what I'm talking about since no-one else knows or knows how to handle the situation and I was told that maybe Jason put a memo in Joes mailbox. I asked if he could check Joe's mailbox to see if there is a note/memo and maybe there are instructions in there - the clerk did go in the back and came back out front and said there wasn't anything in Joe's mailbox, but now maybe Jason sent and email, I just have to call on Monday. I guess my questions is, why do I have to call them for there promise and mix-up? This to me is not very good customer service and why is there no managers or someone to handle issues on the weekends especially a hotel by the airport? I haven't contacted Joe yet, but plan to do so on Monday once I find a minute a work because I'm sure by the time I get home from work he will be gone. Other then the walk-in and broken promise of credit and free room, the room was very clean and the bed very comfortable - the cookies are to die for.... Hopefully better luck next time.
The Doubletree is located near the St. Louis Airport. I stayed at the hotel for one night on March 1st. I selected this hotel since I wanted to stay at a hilton property so that I could double dip HHonors points and miles.
I havent even completed my stay here in St Louis, I'm still at the Doubletree St Louis Airport but I felt compelled to warn future travelers about this place. The other two reviews I had read about this hotel painted this place to be a wonderful, warm welcoming place to lay your head. Having stayed at other Doubletrees around the country, the positive reviews didnt surprise me. But I dont know what Doubletree those hotel reviewers were staying at because this place is riddled with problems. Heres my complaint list:
Clean, Friendly, plus Pool
Hotwire put me here, but the hotel was great! Requested two beds - no problem.
When they found out we had kids, they gave us complementary backpacks with coloring books, story books, and crayons. The pool has a retractable roof, which was neat.
This is an airport hotel, so you notice the planes as they come by, but they stop about bedtime. There is a bunch of fast-food restaurants with-in walking distance.
I was treated like an honored guest.
Clean, great bargain!
I was very pleased with this hotel. It was clean and quiet. Great prices! Wonderful chocolate chip cookies. I will definitely stay there again. 24 hour shuttle to airport!