DoubleTree by Hilton Hotel Virginia Beach
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
- Wheelchair accessibility
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Historical Traveler Reviews DoubleTree by Hilton Hotel Virginia Beach
A Pleasant Surprise
We had a nice stay at the Doubletree last week. The hotel is decorated beatifully for the holidays, and the staff made us feel like family. We attended a christmas party in the hotel and the ballroom was beutiful, great food and service. A lot of events going on, so the hotel staff seemed really busy. I'm a HHonors member, so we got a free upgrade to the top floor that was just renovated. The bed was so comfortable, and all the furiture looked brand new. I thought it was a great value for the low rate we paid.
Everything positive about this hotel can be found in the lobby. The decor was very nice; staff was very nice and helpful; the restaurant (just off the lobby) was very good. The room, however was awful! Every few hours the heating unit began a loud racket akin to an alarm clock, the only way to stop it was to change the setting, so that the room was either too cold or too hot. Unfortunately, that was only a temporary solution, in a few hours the noise would begin again. Around 4 a.m., I just turned the heat off and dealt with the cold. But the worse thing about the room was that the water in the tub didn't work! Fortunately, I was traveling with friends and was able to use their shower. I would recommend that you choose a different hotel.
What a Dump
Run, don't walk away. The lobby was beautiful, the staff was extremely courteous, and the shuttle service was helpful. That is all the good things I can remember. There was no fridge, or microwave, the room was small, dirty, and shabby. There were many holes in the curtains, and carpets, and housekeeping was atrocious. We found clothes and toys left from previous visitors in the room. The toilet rocked, and the sink leaked. There were used coffee creamers and sugars with the coffee maker, and the complimentary coffee was not refilled (but that was ok, because there were no cups to drink it from). There are VERY few true amenities in this place. If you can find another place then do so. Oh the jets were not as bad as the hokie little diner theater below us.
With Doubletree I learned you do not get what you pay for. For three days I had COLD SHOWERS, BAD SERVICE,CIGARETTE ODOR, AND BURNS ALL OVER THE ROOM, AND NO COFFE MAKER The manager wrote me a letter and denied that this could not have happened in his hotel, after a letter of complaint. Well folks, it did. I did not fabricate any of it. How would anyone like paying over $500 for three nights and not even getting one warm shower for the money. I'm not sure how there could be a three star rating or any good reviews for this dump.
Definately First Class
As soon as we just entered the hotel, we knew it would be great..the rooms were neat and big and the staff was extremely polite. It was only 6 blocks from the beach and there was a shuttle every half hour to drop u there. We had a lovely view from our room, too. The only annoying thing was the fighter jets practicing so u could hear the noise every like 15 min. It is because there is a naval base there. But on the whole we had a great experience at Doubletree and I recommend it to all travelers.
Enjoyed our stay
We enjoyed our stay at the Doubletree. Our room was rather small and did not have a fridge or microwave, but our rate was better than oceanfront hotels and far less noisy. We had noisy neighbors one night and mgt. promptly took care of the problem. The shuttle to the beach was great. We parked our truck and just rode the shuttle every day.
Only the desperate need apply!
Even if they offer you a rock bottom hotel room price rest assured the price will be way too high. The web site shows a pretty decent looking hotel but it is what they don't show you that should put their rooms into the $20 or less per night range.The first real tip about the hotel comes when they ask you to sign a contract agreeing to pay the hotel an extra $50 for an early checkout. What I didn't realize was how many people want to check out of this nightmare ASAP.At first you may be quite surprised when you hear military fighter jets still flying directly over your room every 10 minutes until 1:00 A.M. in the morning. Don't worry though because they do stop from 1:00 - 4:30 AM.The hotel does have a pool that was heated 50% of the days that we stayed there and was not heated the other days. And while we are talking about operating on a low budget the rim that goes all the way around the pool shows not one, not two, but three layers of paint peeling all the way down to the base concrete level. The pool area is too ugly for photographs so leave the camera in your room.Do be careful though about where you leave the camera in your room. During our brief stay the ceiling flooded from the room on the next floor up when they took a bath. It wasn't serious enough to motivate the hotel to fix it however.When it comes to the safety of your children - watch out! The pool rules say no more than 26 people in the water at once. On a Thursday night the hotel management allowed over 50 teenagers to enter the pool for a party. The event got so out of hand that one mother threatened to call the police because the hotel management was refusing to do to do anything. One family checked out.This hotel is poorly managed if it is managed at all. Everywhere, things that are in need of repair go ignored. The hotel is cheaply priced but not cheap enough for the torture it inflicts on guests.If you can stay here you're a better sailor than me.
My stay at the DoubleTree with my boyfriend was perfect. Although it is 6 blocks from the beach, it was relaxing to get away from the noise and lights on the boardwalk after a long night. The staff was friendly and helpful, and the facilities and rooms were clean. The free cookies were great :)
Nice place, nice price....
My wife and I decided to steal away this past weekend. We made reservations at the DoubleTree through an on-line service. What a wonderful stay. The rooms were clean and very comfortably decorated. Although six blocks from the beach, we could see the ocean from our 10th floor room. The staff was very friendly and helpful. The DoubleTree really made our weekend that much more relaxing.
A great experience!
The highrise hotel looks impressive from the outside. The lobby is beautiful, and the desk clerk is friendly. Every staff member I met was helpful and friendly as well.
The rooms are big, the bathroom is small but nice, and the room is wonderfully dark at night. The air conditioner is just loud enough to cover the sounds of several extremely loud and rude people in the hallway returning from the bar downstairs.
The swimming pool is wonderful-the water is well heated and the facilities are clean.
The cookies are delicious and it's a nice touch that they give you cookies your first night.
TripAdvisor Reviews DoubleTree by Hilton Hotel Virginia Beach
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