DoubleTree by Hilton Hotel Atlanta - Buckhead
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Wheelchair accessibility
- Fitness/Health center
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Historical Traveler Reviews DoubleTree by Hilton Hotel Atlanta - Buckhead
I really enjoyed my stay at this hotel. Although they gave me a room with double beds because they ran out of king beds supposedly, the rest of the stay was perfectly fine. They indeed do give you two delicious chocolate chip cookies when you arrive. They were good!
The room itself was lovely and clean. The bathroom decor was splendid. The staff was very responsive and friendly. They offer a courtesy shuttle to get you around to places in the area. If I were to return to Buckhead, I would definitely stay again.
Hurricane Refugee Weekend
I normally like to stay at 5 star hotels, but because of the short notice and evacuations from Hurricane Dennis we decided to stay at the Doubletree (we booked at priceline for $80/night). I thought the room was very warm and comforting. It was right in the heart of Buckhead near the Lenox Mall, a movie theatre, restaurants, and night clubs. Most places were convenient by car, but the theatre, a couple restaurants, and the mall are accessible by foot. We had a blast driving around and finding neat restaurants and shops. We loved Fat Matt's Ribs-they serve BBQ and have live Jazz music. We also enjoyed Imperial Fezz in Mid-town, this Moroccan themed restaurant features authentic dishes, atmosphere, and nightly belly dancers. We went shopping at both malls, but preferred the little shops that lined Peachtree. We also watched two movies at the theatre next to the hotel. The theatre is a watch and dine theatre. They have a menu, bar, and wait staff...nothing like movies, wine, and service!
Read this if you have kids!
We just returned from the Doubletree in Atlanta and we were very disappointed with our stay. It seemed like none of the hotel workers knew what was going on. We asked the same question to 4! different hotel workers and got 4 different answers! First and foremost, there is no pool! From what we understand, the hotel is under renegotiations with the health club ACROSS the street in order for the Doubletree guests to use the pool. The first hotel staff that we asked said that we had to use another hotel's pool that was 3 blocks away. The second hotel staff member said that we could use the hotel's pool that was right up the street...still a block away and across and very busy street. The third staff member said that we could use the health club's pool and just had to come down to the front. We got ready to swim, went down to the front and waited for 10 minutes for the staff to call over to the health club only to find out that children are not allowed! This information WITHOUT A DOUBT would have made us stay somewhere else. The food was okay, not great and definately not appropriate for children (especially room service) so we had to find a dominos in the area that delivered to the hotel. The only highlight was the cookies that are given out upon arrival. They are very good! I would NOT recommend this hotel to anyone with kids...
Excellent Property, Staff, and Service!
As an employee of competing Starwood, I usually only stay at our own properties (Sheraton, Westin, W, etc.), but due all of our properties being sold out last week, I had to stay at the Doubletree during my trip to the Atlanta area. At first I was leary at another brand, but my reservations were soon cast aside when I walked into the lobby. "Wow!" is all I can say about this property. From the super friendly staff to the well appointed rooms, the Doubletree Buckhead can't be beat.
Check-in was fast, friendly, and efficient. Once I got up to my room on the fourth floor, I found it to be to my satisfaction -- clean and well maintained. The decor is light and airy and the bathrooms are extremely spacious and maneuverable. The hotel has wireless internet access, which I connected to via my laptop.
Sadly, during my stay, a water main serving the entire northern area of Atlanta burst and cut off our water in the Buckhead area. The hotel staff immediately stepped up and offered everyone unlimited complimentary bottled water, which was an extremely nice (and expensive, since the hotel was full) gesture.
The next day, I discovered that I had been charged for a movie that I did not order. Upon checkout, I let the clerk know this and she adjusted my bill without any questions asked. I also let her know that I appreciated the water and started making small talk with her. As I turned around to leave, she called out my name and handed me a tin of Doubletree's signature chocolate chip cookies gratis. That was the icing on the cake for me (no pun intended!). I left feeling very impressed.
Truly a class act. I recommend this hotel to anyone.
I recommend it highly
This hotel is great... as most Doubletree. The rooms are very modern yet cozy. The hotel is very very nice and the prices excellent. Close to huge shopping mall. I liked it very much.
Just a quick get-away from kids and everything and this place was worth it! Great room, great check-in...wonderful cookies! We got this room 3 nights before the date on Priceline.com for $45!!! Had it been full price, it would have still been worth it. The breakfast downstairs was okay the next morning, but it saves you from taking a shuttle/taxi into the area. Also, the free shuttle in the evening is so worth it..take advantage!!
Loved the Buckhead Doubletree
I stayed here back in March 2004...I was very happy with hotel, rooms are very clean, hotel was immaculate..has a nice bar/lounge in the lobby...they do offer self-parking as well as valet, which are the same price. In Atlanta valet is the way to go, it's usually the same or cheaper than self parking. The staff was great!...The homemade cookies you receive upon checking in are to die for!...The location is primo buckhead..it's centrally located to shops, restaurants, theatres, etc... Marta station is block away and Lenox Mall is less than a mile.
Great Buckhead Hotel
This is a great place to stay in the Buckhead area of Atlanta. The hotel is very clean and the rooms are well appointed. There is a small restuarant and lounge. The staff is very friendly and accommodating. You also get a pass to a local health club which has a pool and hot tubs. There is a free shuttle that will take you anywhere in the Buckhead area that you want to go. The price of the hotel is reasonable but you are charged $10 per day for parking. This hotel is an overall good deal for the area.
Doubletree Buckhead - a solid 3-star hotel
I won this hotel on a recent Priceline bid, so I wasn't sure what to expect. I called a few days prior to arrival to see if I could request a Non-Smoking Room with two double beds. No problem at all. I also added my Hilton Honors # to the reservation.
Upon arrival, the front desk staff was very pleasant and informative. I was asked for a put down a cc for incidentals. Got two warm chocolate chip cookies and two keys. I got the exact type of room I had requested on a Hiltons Honors floor, the 5th floor. Room 532 was a ways down from the elevator (about half-way down the hallway). It was a fairly large room with a lovely spacious bathroom. I found the following little extras nice: a real cotton ragg rug in the bath, big bath sheet sized towels, plenty of washclothes, little extras like a sewing kit, makeup remover wipe, mouthwash, all Neutrogena products (including Rainbath shower/bath gel - normally you only get the shampoo, conditioner and lotion). The decor was very tasteful, taupe and cream and golds and cherry wood. The beds were very comfortable, and they did that little trick I love where they have a flat sheet on top of the blanket and beneath it...so that you don't have to touch the blanket while sleeping.
The hotel offered a lot of amenities including free shuttles service to any destination within a 3 mile radius of the hotel and free usage of the Crunch fitness center that was literally 500 steps from the hotel.
Although there was no fridge in the room and no food vending machines on any of floors, there was a little snack shop that was open til 11pm nightly (right off of the front desk). There was also an ATM on property, a nice bar and adjacent seating area (that was actually pretty popular on Fri. night), and this is the closest hotel to the Buckhead Marta station. Within walking distance, there was a Maggiano's Italian restaurant, a Corner Bakery cafe, a 6-theatre AMC (draft house style) Theatre, and a little shopping area called Tower Place (check out the following link for more information: www.towerplace.net/location.htm ).
I cannot comment on the hotel restaurants nor the cost of parking, since I didn't use those features of the hotel. Have no fear booking this hotel. Everthing was top notch.
Fustrated and disappointed, but ok
I was greeted by a gentleman who was very pleasant, but little did I know I was headed for a breakdown. I received my key and headed to my "suite" to get ready for my high school reunion. I was suppose to have 2 double beds and a large sitting area. I opened the door and got a normal size room with one king bed. I called to complain because I made these reservations 6 months ahead to avoid any problems. I was helped and given another room one floor below. I was waiting there with my friend, and I was approach with a man with my key and another guest who claimed to have the same room! I went in and closed the door because I needed to get ready for the reunion. I had another small room, but at least 2 beds, I then relized I did not have a refrigerator liked I asked for. I was about to cry because I wanted to rest and take my time getting ready. I called once more and complained. The manager on duty was very nice and granted she did give us a great deal and showed me the room before I agreed to it, but I still do not see how it was a suite? The room was the size of a standard room. Anyways, I was happy to get two rooms with all I paid for with the accommodations I asked for the same price. I think that was the best solution possible from this hotel. I really appreciate the manage helping me the way she did, even though I was an hour late for my reunion. The next morning changed things a little more bitter because the front desk clerk was VERY RUDE and never did answer my questions. I even forgot a pair a shoes in one the the two rooms I was in proir to being finally settled, and she gave them to me on a ruler in front of other guest because she did not want to touch them? I am very happy with the manager, but disappointed with all that went on behind the front desk during check out.
TripAdvisor Reviews DoubleTree by Hilton Hotel Atlanta - Buckhead
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