DoubleTree Suites By Hilton Boston-Cambridge
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Historical Traveler Reviews DoubleTree Suites By Hilton Boston-Cambridge
This hotel was ideal for us. Spacious rooms and very clean. Lovely hotel with adequate facilities, including pool, jaccuzzi and gym. Staff were very helpful and friendly. The shuttle service was excellent - just make sure you book a seat before hand. Always ran on time. The views over the Charles River are exceptional, and you can see right ino the city - looks great at night!
Couldn't fault this hotel at all, and had a brilliant stay.
Non smoking room was smoking and close to nothing
We booked through expedia and therefore did not receive a non smoking room since expedia requests are only honored after everyone else who booked through Doubletree is accomodated. The manager was a jerk and refused to accomodate us until we demanded to smell every room to choose one that would be less offensive. then he came up with a non smoking room. In addition, there is nothing even remotely close to the hotel such as a sandwich shop or conveneince store so you are forced to order from hotel
Save Yourself and Stay Away
We stayed at the Doubletree in order to drop our daughter off at school and as such simply desired a relatively inexpensive but clean room located in the Cambridge vicinity. After searching online we found a nightly rate of $137 (including taxes and service fees) on Expedia.
Normally, we stay in two rooms with our children but felt that for our purposes a suite with a sofa bed would suffice. The room was dirty, there were stains everywhere, the sheets were torn, and overall it was a horrible experience. To make matters worse, the sofa bed was as hard as a rock and though we had requested a nonsmoking room only smoking rooms were available. Please note that the hotel has no convenience story. It faces the road and is nothing short of a dump. In conclusion, here is my advice: save your money and stay away.
Lots of room for improvement
We had a week vacation for kid's spring break, we stayed in NY Doubletree, it was fabulous ( highly recommend) , the next stop is Boston Doubletree Guest Suite, on the contrary, it is an awful experience. Manager is inconsiderate for our request, Shuttle sucks, not on time, twice my family can't hop due to full booking.. Concierge staff is rude and unorganized. Have hard time to imagine why other are satisfied here, guess those are professional ghost writer for the hotel..
Don't stay here , lousy service..
The worst Doubletree is in Boston @Charles river, they simply fail to deliver they promised:1.Free shuttle, but you might not get a seat as they only operate a small van, few times several families including mine have to wait for the next shuttle which is one hr. interval, and if you try to get back on the last one you'd better off walk. Consider the location it's extremely inconvenient. 2.Excellent service? NO.This hotel under the new mgmt do not understand the word SERVICE, they shall do understand the $ sign, everything from Concierge thru front desk staff to the front office manager are very $ oriented, sloppy service at best.3.You thought this must be a quiet hotel since it's near by the river.. NOBecause of lousy window insulation and near by cargo container transport station, we heard noise (like Carne operation) throughout 24 hours.4.This hotel does not deserve to be listed Hilton Honor list, I would catogorize it more within Motel 6 class. Don't get ripped off, try to stay @ other Hilton/Double tree at Downtown..
There was a misunderstanding about the rate at which I booked my room and the front office manager was extremely uncooperative in resolving it (or to me more precise, NOT resolving it), to the point of surliness. I would not stay there again. There are plenty of other hotels in Boston where they'll be more appreciative of your business.
We'd do it again!
My family wanted a mini-vacation during school break and we were extremely pleased. The front desk staff and concierge were very helpful and pleasant. We had an 8th floor suite with a breath-taking view of the Charles River. We took advantage of the pool, the room service, the Boathouse Grill restaurant and the complimentary shuttle to Boston and Cambridge shopping areas. I would highly recommend this facility.
Excellent reception staff
The weather was awful when we arrived early may 2002 in Boston by car from New York: heavy rain was pouring down onto the city for hours on end.
The receptionist at the Double Tree was very busy alternating two phones at his ears, muting a cellphone for the time beng and tapping on to a PC-keyboard at the same time, he nevertheless managed to squeeze out a surprisingly flawless conversation with me, that started as follows:
Good evening, and welcome to the DoubleTree. The weather is dreadful out there, and you are very wet and must be quite cold! Let me get you a towel right now to get you back in shape again, this one is of course on the house.
The way I see it, this scene marks crystal-clear the fundamental differences between three, four or five star hotels. It 's not the technical stuff or the size of the room that makes the difference, it's the 30% of all employees that know how to anticipate on to the demands or latent desire present in the inside of any client, and all there to be discovered!
I take it that you can follow and appreciate the view I have been trying to make clear.
Amazing elevator, ok location
The room was pretty good. The elevator was really cool, it was a glass elevator and you could see the whole hotel when going up the elevator. It was a pretty good price for such a luxurious look. It is very good for families. The location isnt bad, its just hell trying to drive anywhere in Boston
I'd stay here again!
We've enjoyed this hotel on more than one occasion because there is a separate bedroom which allows one person to watch TV while the other sleeps. I also enjoy having a fridge available.
We've had several meals in the restaurant all of which have been good.
During our last visit there was an unfortunate incident in the middle of the night with the people staying in the next room...lots of yelling and screaming which woke us. The front desk was very quick to send someone up to deal with these people.
Really the only negative is that the hotel isn't close to a T stop, but they do run a shuttle which will take guests to specific locations and pick them up if given 30 min. notice.
TripAdvisor Reviews DoubleTree Suites By Hilton Boston-Cambridge
Travel Blogs from Boston
... there are miles and miles of the grandest villas along its peninsula. Apparently they are also very grand inside, but we opted not to spend the $30 each it would have cost to tour a couple of them, on the rationale that we have actually seen the European villas upon which these are modeled. Instead we bicycled in the rain down the central Bellevue Road to the point and set off on the famous Cliff Walk which winds along the beach/cliff on the water side of many of ...
... handheld shower head, and SIX shower heads coming directly out the wall. Maureen said I was welcome to use it, which I assured her I would.
i went into my room, and proceeded to row my things everywhere. While travelling, I generally like to unpack as soon as I get anywhere, to be organised for my time. However, I think after having to exercise such restraint in hostels, when possible I just throw my things everywhere, just because I can. after this, I had a ...
... we had kindles etc. Played cards and ate homogenous food and observed life- verbal abuse, a definite Tourette's sufferer and a host of small children with consumption.
The night was really uncomfortable in the seats- why why why? Well because they both understood that it could be rubbish but still a lot of fun and we wangled double seats for Ruth and James and shared ours. We woke up and had homogenous (breakfast kind) as the children slept on. ...
So arrived in Boston safe and sound. With some very good directions from my great aunt, Diny, I made it to her flat which, is located in central Boston. Stepping out of the tube, the city exuded an automatic different feel from New York. It looked like an old English town with old fashioned shop signs, shutters and cobbled streets. It was so sweet, I could have put the city in my pocket. I was able to stay with Diny for one night and (after an extremely good sleep) the following ...
... I had found a game at a thrift store a few weeks ago called Wine For Dummies. The point of the game was to pick out three different wines, blind taste test them, and see if you could distinguish between them. We chose two cheap bottles of red wine and one a little more expensive. One of the cheap wines was a Merlot. The other cheap wine was a Cabernet Sauvignon and the more expensive bottle was another Cabernet ...