Could do better

I stayed here with my wife for 3 nights as part of a package deal. Not as good as I was hoping with slightly grimy rooms, and non-openable windows. Views were not bad for a centrally place hotel, but things generally felt average throughout.

The perfect place to stay

My husband and I stayed at this hotel when we were in Kuala Lumpur and were very impressed with the hotel and service. In a nutshell this hotel is one of the best value hotels you can find in KL (US$50/night). The location is terrific as it's very near to the Bukit Bintang shopping belt, the rooms are clean and virtually of 5-star standard and the service was also very good. We would definitely stay here again on our next trip to KL.

Good value, great location

This hotel is well located for shopping. It represents good value for the Australian traveller as internet costs are approx $80 per room inc brekkie for two. The buffet breakfast was excellent, catering for both Western and Asian tastes.Some UK tourists complained that the sausages were "not like at home".Mmmm... Restaurant prices are similar to Australia, though expensive by KL prices. The rooms are well proportioned, but slightly shabby. The bathroom was excellent, lots of marble, and lots of hot water. All staff were friendly and helpful. The niggles - The pool is not heated, the spa is for men only, and check in is definately not before 2pm. I would recommend the Dorsett as long as you do not expect 5 star luxury at 4 star prices.

Great Times in KL

The Dorsett Regency - You get what you pay for.

The Dorsett Regency is a good value for money hotel in an excellent location at the start of the Bukit Bintang Walk in the entertainment heart of KL. Our group of 4 families very much enjoyed our stay at this hotel.We paid less than $80 a night Aus. for a 5 night stay. Staying 5 nights allowed us to have a free upgrade to the Premier Deluxe Room. These rooms are much larger and slightly better fitted out than the deluxe room. Big enough to have friends around for a party. they also have a promotion at the moment which allows you to upgrade to a suite for 100RM.

The hotel is starting to show its age when compared to the 5 star Westin and marriott next door, but their price is far greater. The pool is ok - very refreshing after a 35 degree KL day. The windows bar is adequate - nice cold beer and cheap bar snacks. There is a band each night - but they are not that good. Breakfast is included in the price and is quite satisfactory with a large range of items to select from.

The hotel is very well located for its price and facilities. The bintang walk is only a short walk away - tip take the short cut through the Carlton and Starhill gardens which gets you to the start of the Bukit walk! The Berjaya time square is a 5 minute walk or a 5 RM taxi fare away. Chinatown is 15 mins walk or a 10 RM taxi fare - or get the bus near Lot 10 for less than 2 rm.

When thinking about this hotel, note that it is anging (gracefully) 4 star hotel that represents excellent value for money. Do not compare it to the newer (and more expensive) 4 star and 5 star options. If you want to save some money it is good value.

4 stars.. Not worth it

Location ~ very good. in the circle of happening places in Bukit Bintang.

Room condition ~ bad. stained and dirty carpet, stained sofa, mark on the walls, water drip in the bathroom, shower curtain has not been washed for centuries!

Other facilities ~ Swimming pool OK, Gim got the equipment from last century..

Overall ~ Bad condition for 4 stars rated hotel.. Luckily i just a short stay...

Great location!

I have recently stayed for 9 nights at the 4 star Dorsett Regency Hotel, Kuala Lumpur, Malaysia. The buffet breakfast is expansive and varied, with the choice of Continental pastries, cereals, hot foods, omlettes/eggs cooked to your preference, Japanese and other various cultural foods. This hotel is situated opposited the Ritz-Carlton Hotel and closeby the J.W. Marriott Hotel, in the area named "The Golden Triangle" - referring to the abundance of shopping plazas in this immediate area. Pricewise, it is no-where near the expensiveness of the prior mentioned 5 star hotels, but the hotel service is very favourable. I booked the accommodation on the Web (twin room with 2 x large sized beds + fridge + average sized bathroom/toilet + breakfast for 2 = AUD $80/room. Great value, I feel!) The staff are very friendly and helpful, always smiling and pleasant. 'Doris' on the front tour desk has a wealth of knowledge.

The shopping plazas are within easy walking distance and for visits to other more distant KL locations, taxis are plentiful (taxis are always closeby the hotel entrance, but of course you will pay 'extra' for this convenience) or just walk along the street and taxis will beep their horns to see if you wish to hire them (remember to barter - prices can vary by 6 times the quoted rate as compared to the accepted rate. For example, we were quoted 30 MYR to go to Chinatown and bartered to get a 5 MYR price!) To get to some other more distant locations, it may well be worthwhile asking if the taxi driver will use the cab's meter for the cost of the trip. Enjoy your time in Kuala Lumpur at the Dorsett Regency Hotel!

Housekeeping's Fault

The Dorsett Regency is a relatively nice hotel. I really liked the staff, friendly and altogether accommodating. However, at 10am, when you have had a long night, the last thing you want is housekeeping knocking on your door and waking you up. Housekeeping can't very well make the bed when I am still in it! Come back later!

The food was good. I really enjoyed the breakfast buffet! I also liked the room service very much (although a tad expensive).

The room was really nice. Spacious with huge comfortable bed. However, the carpet had some really bad stains on it. Not the end of the world.

Overall, not a bad hotel at all, but I would like to try one closer to the center of things.

Can be improved

Waited 10 minutes for the concerige to appear.

Missed our breakfast and the staff kindly allowed us to have toast bread and orange juices in our room. However, the service staff brought along a bill of > RM40 for just the toast bread and 2 glass of juices.

Despite explaining the situation, service staff requested me to sign on the bill and only went off after confirmation over the phone with his staff.

However, the item was in the bill again when I checked-out.

I felt that there should be communication within their operation and the service staff could have been more polite.

Overall, the room is clean.

A great stay

We had a great stay at the Dorsett Regency in K.L. from March 7to 14th.

The staff were excellent and most helpful. The concierge was most helpful as were the counter staff. We were upgraded to the 19th floor at no extra cost and the breakfast menu was more than adequate. The transport to and from the airport (which was arranged by the hotel) was on time and got us to the airport with time to spare. I could not speak more highly of our stay at the hotel and our trip to K.L. We will certainly be returning to K.L. and the Dorsett in the near future.

Not what was required

Hotel was booked and advised of what was required. Us and others of a group would not advise people to stay here , Very Tried Hotel , problems encountered hotel booked 3mths in advance , double ,non smoking , on arrival advised would have to be in smoking and only twin available , we advised not good enough after some TALKING got a double but still smoking , not happy got to room 21st floor, carpet dirty, sheets on bed too small for bed short sheeted at bottom plus sheets clean but torn . b`fast very poor could go on , only thing in favour ,not in a bad postion , Thankfully only there 2 day /1 night