Donovan House - A Kimpton Hotel
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Donovan House - A Kimpton Hotel Washington DC
Minimalist, Different, Very Comfortable
If you like contemporary and minimalist but very accommodating, this is for you. As a business traveler, I was very satisfied. Here are the plus points:
1. great bed, linens and robe
2. very quiet AC
3. Liehl's products
4. FREE wireless internet
5. coffee, quality teas and REAL creamers in the rm. (none of that powdered crap)
6. the sink and the shower is pretty cool
7. digital TV
The decor is black and white with a touch of aubergine. And, I found the service to be welcoming and quick. I totally recommend this hotel!
Great service, nice hotel
The staff were exceedingly friendly and helpful, definitely making our stay as comfortable as possible. We received a hand delivered welcome letter along with designer candy, (not sure if all customers receive that treatment - for a moment it felt like a Hotels.com commercial!)
The room itself was a bit small, with just enough room for a bed, TV, and bathroom. That was a Queen Superior room, (their cheapest), but the larger rooms looked much better in size. I guess if you get the cheapest rate from Hotels.com then you get the smallest room.
Decor was stylish with very funky lighting fixtures.
Some have commented on the fact there is no top sheet between the bed and comforter, this is a standard European bedding configuration and no cause for alarm! (Our comforter cover was changed daily).
The single-serve coffee machines are logical if you consider the fact that they use disposable coffee capsules, which allows the machine to also make tea for us tea drinkers. A feat that cannot be reasonably achieved with traditional coffee makers!
A small scale complimentary breakfast was available, muffins, fruit, pastries and coffee. Not a huge selection but great quality stuff.
The Kiehls amenities were very nice, although they did not replace them after the third day. May have just been an oversight...
All in all a very nice place with great service. At the discounted rates it makes for great value for money, but full price seems a bit much for what you get.
Hotel seems to be done in a cheap way. Furniture, decor etc is trendy but low end. Service needs improvement. Ordered ice and it took approx 45 minutes to come up and say that they were out of buckets and asked for the one in the room. The ice showed up about 30 minutes after that. I was excited about the hotel coming to DC because I think 60 Thompson is a great hotel. For the money, I would stay in a Kimpton hotel for the same price but better value.
The devil is in the details...
The hotel is nice and the staff was great, but with hotels like this, the devil is in the details:
1. The shower would switch to cold and then get really hot.
2. The sink did not drain quickly enough so I ended up with toothpaste residue in the sink.
3. It is very bright outside this building, but the curtains did not sufficiently black out the room.
Neat hotel...but not sure it will ultimately be worth the $$
The rooms were a little small -- but the decor was very design-y and minimalist -- alomst to the point of being a bit dysfunctional, but not quite. The bed was extrememly comfortable and the bathroom and shower were awesome. The service I thought was excellent and the breakfast as others have written was not uch to write home about (mostly becuase there was no place to even really sit down as it is served in the lobby). I did not get to see the pool area on the roof -- but it looked more than promising and I am lookign forward to a return visit in the summer just to check that out. I got a great introductory rate for this stay and a couple of upcoming stays -- at that price -- it is an amazing hotel. At the price it seems as though they would like to charge moving forward -- I am not sure it will be worth it. But overall -- cool hotel, very comfortable but smallish room, perfect location.
Great visit to Donovan House
Service was great. Style is quirky but very fun. Our kids loved the unique shower. My only criticism is that the lighting was a little dim in the rooms.
Still getting the bugs worked out
I stayed at the newly opened Donovan House recently (just a week after they opened). The property--formerly a Holiday Inn Central--is now a boutique Thompson Hotel property. The interior was very nice and the new linens and towels great. Indeed, the over-priced DC market badly needs more hotels. That being said: (i) I had to call 4 times to get a sheet for the bed (they don't use them and claim to wash the comforter) and (ii) called 3 times to get an ironing board. The single-serve coffee machine did not impress nor did the muffins in the lobby for breakfast. I returned to my room at 430pm and it still had not been cleaned since there were no clean linens.
In short, the place has great potential but is still in various stages of construction and training of new staff.
Excellent service - beautiful hotel
Booked my hotel by going straight to the hotel from the airport. Wonderfully quirky furniture and beautiful woodwork at the lobby. The front office personnel were very friendly and chatted me up. Am normally suspicious of this kind of behavior being they're supposed to be friendly anyway, but it came across as sincere. The room I stayed in had a king bed with the best linen I've ever felt and the first shower of its kind I've even seen, I had to go around a spiral to get to it. Again, quirky. What I liked most: free internet, free business center, free breakfast, free fitness center. My Iphone got its own home in their clock which was also an charger which was a nice touch. Not being a fan of Kiehl's, I appreciated it as that was what was in the bathroom. I was there a couple of days after opening so everything was immaculate as one should expect, and for the price I paid I thought it was the best value for my money.
Great Hotel if you skip breakfast
We stayed at the Donovon House for one night just after the hotel has started operation. We got a great opening rate on their website and were very pleasantly surprised how well the hotel was operated already. The rooms are quite spacious and in a modern, very comfortable and relaxing design (you can definitely trust the symbolic drawings on their website). The bathroom was absolutely amazing, and their "signature cocoon spiral shower" is a nice feature. The staff was very friendly and attentive, although we felt a little overwhelmed by the attention we got as first customers. Needless to say that the central location of the hotel in a quite neighboorhood is perfect for whatever your plans are in D.C.
The only downside of our stay at the Donovant house was the (at least complementary) continental breakfast. In a four star hotel, you can't serve your guest a selection of only two muffins and an apple virtually in the hotel entrance hall and have them even brew their coffee on their own. I understand that the hotel restaurant is not operating yet and I am confident that things will improve once this will be the case. However, management has to address the breakfast problem immediately and find a temporary solution for this in order not to have the reviews of their otherwise simply great hotel being tainted by this issue.
Interesting Hotel with an art deco sort of feel. The staff is extremely nice and helpful. The only thing that I did not like was that the parking is overpriced at $35 a night and I wasn't a fan of the shower since it has no shower head and comes down from the ceiling like a water fall. Unfortunately this doesn't allow for much water pressure.
I do think that travelers should check this hotel out at least once to see if it is your style.
TripAdvisor Reviews Donovan House - A Kimpton Hotel Washington DC
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