Dome Beach Hotel & Resort PAI
How has this hotel rated in the past?
Historical Traveler Reviews Dome Beach Hotel & Resort PAI Ayia Napa
Stayed at The dome for 7 nights with my partner and 18 month child, had a lovely time hotel very clean and comfortable, there are two pools one lagoon style and one olympic style pool, and childrens pool. Gardens lovely and well maintained. Small play area for children and kids club. We went all inclusive which I would recommend the food was great, breakfast was continental and full english, the waffles are yummy !! Buffet lunch and dinner all to a high standard. Drinks were'nt to bad local brands only.
Entertaiment was mainly the reps caberet show and kids disco. Beach was not bad large and clean. I would recommend the hotel to older groups and couples with children.
The hotel residents were mainly German families and older couples. The hotel is a 10 miniute walk to a few bars and restaurants and about a 20 miniute walk to Nissi Beach, Aiya Napa is 5 CYP in a taxi takes about 10 miniutes.
Canadians Relaxing at the Dome
I loved my holiday at the Dome hotel in Cyprus. I was there with a group of 57 Canadians and expected with a group that size to get at least a few complaints. All the people in our group had a wonderful vacation. The hotel is very nice and clean, the food was good, the pools were a bit chilly because they are not heated after March, the beach is beautiful, there are many activities for children and adults. Some people walked the beach and relaxed. Others visited the island through bus excursions to differrent towns. Many families chose to relax by the pools and beach while children played in the arcades and took part in the varied organized activities throughout the day.
I would recommend this hotel to anyone as a great place for a family vacation. It seems the website has not been updated lately so we were pleasantly surprised to see whole new pool area and playground for children on the other side of the hotel. There are slides , areas to sit with jets and a small water fall. They host many games and activities for children. You can sign your children in at the kids club where my 4 year old painted and took walks along the beach to find rocks while I read by the pool.
A great place!
Lovely hotel, lovely beach
The Dome hotel was great, and we went AI. The hotel has a kid's pool with 2 slides, and a huge pool as well. 2 beaches so you could avoid the breeze by switching beaches. One had beautiful soft sand, shelving gently into clear water without stones or weed. And the beach bars from the hotel were so close you could get refreshment easily. The food was good there too. Lots of choice. Wine poor. Cocktails ridiculous. You wonder why? My 1st pina colada was made up of cream sherry since the bar girl thought that was what was meant by cream. The real Dome recipe includes the aerosol cream foam, like shaving foam. No sign of coconut cream. I tried one other cocktail, the Dome Special. And left that one too.
The large, new, family room led straight onto grass then the kids' pool. After that was the bar - handy for taking drinks to the room - then the beach. All really convenient. One downside was the noise: tiled floors and little sound proofing. 2 disturbed nights out of 3 isn't good.
The evening entertainment was poor for adults but good for the girls. Matt was excellent at motivating people. The 'More tea vicar' competition was won by my daughter who had to retain an intact tea-dunked biscuit for longest. There were lots of activities that looked fun.
We hired bikes from opposite here - squeaky ones! - and cycled along a bone shaking seaside path into quiet Ayia Napa town. The harbour is v small and fish were being sold from the quayside. Nothing else of note! Too early in the season.
We would go back to this hotel.
We have just returned (today) from the hotel dome beach where my friend and I have had the most fantastic 2 week all inclusive stay.
Reading past reviews from others I can not believe that we have stayed in the same hotel as them. The cleanliness everywhere was absolutely spot on with clean towels, including beach towels everyday and the sheets were also changed several times during our stay.
The food was alway's fresh and inviting and even after eating there every day apart from one trip to a local restaurant we never once got bored of the choice on offer to us. There was plenty of fresh salads, fruit and local dishes and contrary to one review I have read there is plenty of ice cream.
Ok the beach is not the best one in the district but it was clean and the sunbeds were in good condition with the beds being packed away every night by the very helpful beach attendents and at only £2 cyp pounds a day for 2 people excellent value for money and more importantly within walking or sometimes staggering distance to the all inclusive bar!
Thank you to Tassos and Raymond for the watersports and entertainment, we will alway's have the memories of how you tried to drown us on the super mama and jet ski! And if you've never tried the paragliding then its a must do.
Also thanks to all the very helpful staff, particularly Savvas (well 'hello there') in the upstairs bar, Monika, Christos and Vasiliki and yes Vasiliki Craig David really does come from Southampton!! And not forgetting our lovely cleaner, bless her hardly spoke a word of English but with lots of hand gestures we were able to communicate.
We were very suprised at the amount of people from all nationalities that have been returning there year after year and have never on holiday before been able to bond with so many German, French and even Swiss people, you guy's put us to shame.
And finally thank you to Ali, Nina and Neo for the live shows, ok your not professionals but you all sang your little hearts out and after several cocktails we were soon up doing the addictive club dance with you!
Hopefully we'll see you all again very soon, Rita and Anne. XXX
I have no bad things to say about this hotel. It was brilliant, i cant understand why the guy in the other post had nothing but negative to say. The food was great, lots of flavour. The entertainment was also good but we rarely stayed in as we went to the square most nights :D. The dome's beach was very convenient with waters sports, theres no need to go to nissi, i even heard it was more stoney. A 1 minute walk away is Makronnis Beach (cant spell it lol) with white sands and clear waters. The staff were very friendly at the dome, as are most cypriots overall. I was impressed by the sports/gym facilites, i couldent stop playing ping pong & squash.
The only bad things i found while i was at the dome is :-
1 night out of my 2 weeks they had a white ice cream which tasted like TCP, i picked it thinking it was vanilla.
On my second week the service tended to slack abit, (tables not set or taking a while to get you a table)
i have just stayed at the domw for a weeks hols as we were going to my neices wedding in ayia napa.
we had a problem when we got to the hotel. they said we were not booked in there, so we had to go to the hotel next door for a day, which was not so good. we returned to the dome and were very impressed.
the staff are so friendly, food good. you can get ice cream from the aquarius bar you have to pay. but if you are all inclusive there are set times when the children can have ice cream.
the rooms are clean, everything smells and loks fresh...
i would recommend this hotel to anyone
This hotel is perfect. It has great location. The center of Agia napa is more further. The Dome has very nice garden, own beach Dome where is less people. And you can go to the most beautiful beach Macronissos, it takes 5 minutes. The food was OK but I wanted ice cream and this hotel hasn´t got it. That´s a pity. And when is hot you need ice creams. You can eat in the inside (breakfast) and in the outside (dinner). The room was big and very clean.
Thank you very much Dome team
We have been staying at the Dome Hotel begging of May 2005 and we had a wonderfull time. Thank you very much and see you next year.
The Dome - The Doom!!
We have been on many All Inclusive Holidays to many different countries and have never had cause to complain before with the service received.
This holiday was our main annual family holiday and is always much anticipated by us.
The Hotel itself is beautiful and extremely well kept in regards to cleanliness and decor. The grounds are equally as good. The beach just to the left of the hotel offers clear waters for swimming and clean sand for the kids.
Despite the Hotel looking wonderfull we did not have a very enjoyable holiday due to the following reasons. My advice would be if you like this Hotel don't book on All Inclusive!!. Just book BB and expect to pay for everything.
The entertainment was laughably poor. The first evening we were entertained by an keyboardist who could not sing in tune.
It did not improve from there, it was not varied as the same keyboardist played twice whilst a female singer performed on three of our 7 nights and also performed the same songs 3 times in a row. The other nights consisted of the kids club employees performing incredibly bad Karaoke whilst dressed in half costumes and half normal clothes, one of these nights was billed as a Cabaret Show, even my 11 year old was disappointed. Our 18 year old, 16 year old and 13 year old children were bored stiff. We are a group of varied ages ranging from 11 years to 65 years and none of the Hotels entertainment appealed to any of us.
I feel that a Hotel of this class should at least employ professional entertainers.
The theme nights consisted of slightly different themes to the food in the buffet, no effort was put into themeing the food area or the restaurant area and no extra entertainment was put into the restaurant ie. Mexican singers or instrumentalists for Mexican night.
The Hotel whilst we were their had approx. 320 guests, pool side there are only about 70 -80 sun beds.
Despite being told by our Rep. That reserving sun beds was not allowed. The Hotel manager told us that to ensure a sun bed we must get up early and reserve our own with a towel, needless to say other guests were told the same thing so unless we were willing to get up at 6am and run out to the pool side we did not get a sun bed. One particular day we wanted to keep an eye on the children in the pool and so walked round to the garden area and brought two spare sun beds round to beside the pool just under the canopy, we were very shortly approached by the life guard and told we could not move sun beds and would not be allowed to sit where we were.
We were told by our Rep that the Manager would be putting up signs and notes to guests stating that sun beds were not to be reserved. This did not happen. We were also told that he was immediately ordering more sun beds for guests, this also did not happen whilst we were there.
Due to there being no available sun beds at pool side we walked out onto the beach directly from the pool side, we were then approached by a sun bed attendant who wanted to charge for each sun bed and each umbrella used. We stated we were all inclusive and showed him the card given to us by the Hotel which stated " Also use this card to get your umbrella and deck chair" and was told by the attendant that the card had to be stamped "free sun beds" to be valid and he showed us an example which clearly had this stamped on in red. When enquiring back with the receptionist as to why ours were not stamped, we were told that we had misread the stamp and they did not supply free sun beds. After now having been walking backwards and forwards for 45 minutes we decided to pay.
Food was served as buffet with very little choice it was of poor quality for a hotel of this standard and was constantly luke warm. Again this was brought up with the Rep. Who assured us that the temperatures were regularly checked and were up to standard. We were not the only guests to complain. We eventually ended up having to go outside of the Hotel for Hot evening Meals. It was my daughters 11th Birthday during our stay and the Hotel were asked to provide a Birthday Cake. Although surprisingly this was done, the cake was Coffee flavoured.
Restricted Availability of Food and Drink
It clearly states in the description for this holiday in the brochure that " An unlimited amount of hot, soft and alcoholic drinks (excluding international brands) from 10am - midnight" this was very clearly not the case. We were charged for the following:
Local brand Beer Keo
Locally produced Coconut Liquer (although on the last day of our holiday having been paying all week for this drink we were told the management had changed the rule for this particular one and we were not charged, however no refund was made for drinks already paid for) although requesting a receipt each time for this drink we were only ever given an incorrect one stating that the drink was peach snapps and were told there was a problem with the till!
Locally produced bottled water sample receipt from mini bar enclosed, we did not pay for the large bottled water from the bar but managed to smuggle them out of the restaurant at meal times. Or buy them locally from supermarkets.
Childrens non alchoholic cocktails, containing only locally produced beverages, we were told that the problem with these non alcholic cocktails was that they had ice cream in them which was only available to the children during 11- 12pm and 4-5pm however they could have them if we paid. Bearing this explanation in mind we then tried to obtain the same cocktails during the hours when ice cream was allowed 11- 12pm and 4-5pm and were told we would still have to pay as they were not on the All inclusive list.
There were many other items that should have been included for us, but we did not have, due to the extra costs already mounting up.
The Children's Menu available 17:30 to 18:30 was only available if paid for. As was room service and snacks.
The service at the bars was very slow, the paying guests were always served first and guests with wrist bands (all inclusive) were in general ignored and served last.
Milk for tea was regularly unavailable at meal times as was butter to go with the bread, by the time these were found or delivered by the waiter the luke warm meals were cold.
The Childrens Club is stated as being suitable for 4 -12 years. The club organised no activities for the children. My 11 year old was told she could sit and colour if she would like. Needless to say she chose to entertain herself.
Fitness Centre and Health Club
Sports and Leisure supposedly included in All Inclusive - Squash, although the Rackets and Ball were lent without charge the court was unusable unless the lights were on. Which were payable by coin meter per minute. The sauna and whirlpool were charged in the same way, as were the tennis courts. The other activities i.e. Aerobics, Aqua aerobics, archery, darts and gym were restricted to small groups at short times during the day.
Air conditioning in the rooms were fine, however it appeared to be turned of in the public areas including the main restaurant so it was incredibly uncomfortable to sit and eat, at meal times the restaurant was full approx. 280 people so you can imagine how warm it was.
Attitude of staff
On the whole I feel that this Hotel looks at the All Inclusive customers as lower end and treats them accordingly, many of the complaints may seem petty, but everyday there was another restriction or petty rule and this spoiled the relaxation of our Holiday with having to deal with them.
I stayed at the Dome before the recent renovations but it was a fabulous hotel even then. Staff went out of their way to ensure we had a pleasant stay. Was a perfect location for us, allowing us to travel easily into ayia napa on those nights that we wished but were not bothered by any noise and mayhem
TripAdvisor Reviews Dome Beach Hotel & Resort PAI Ayia Napa
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