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Historical Traveler Reviews Kyriad Libourne Saint Emilion
I made reservations through expedia; when we arrived at the Dolphin Inn it took 1/2 hour to get checked in, the night manager had trouble finding an available room (I had made my reservation over 2-months in advance); finally she checked us into a room on the 11th floor, when we arrived at the room it was being used by construction workers during the day, the trash cans were full of trash, beds unmade, the entire suite was trashed and dirty; while we stood in shock, one of the hotel employers came out of another room that she was using as a lunch break room and we showed her the room, she said that none of the rooms on the 11th floor were available for occupancy and the night manager should have known this. The worker opened a room on the 10th floor for us and got a key for us from the front desk. There was scaffolding over the hotel which I was not informed of at any time prior to my arrival. We had an ocean front room with a view of schaffolding. Carpet was never vacuumed during our stay, no extra toilet tissue left in bathroom, no drain stopper in kitchen sink, no clean sheets for sofa bed; blanket had cigarette burns and holes. For 3-days each time I tried to call the front desk the answering machine came on saying we are closed now, but office hours are from 8:00 to 7:00 p.m. - which was the time I was calling. We do not ever plan to stay or recommend this hotel to anyone. We talked with other guests at the Dophin, and they said they would never stay at this hotel also.
Worst Hotel on the beach
My family stayed here the first weekend in May 2004 and what a dissapointment!!! It was nothing like what we were told! We were told of some"non invasive" construction was going on. WRONG!!! What they happened to not tell us that our oceanfront view was going to be completely blocked by scaffolding and could not even see the boardwalk. And a ridiculous view of the water through all the metal bars. We had a few questions to ask staff and office and nobody could help us. The pool which was supposed to be opened only by your room key was not working and found many people sleeping in chairs that were not even staying there. Needless to say we did not use it. Towels were a difficult thing to get. The fridge did not get cold. the jacuzzi tub was old and majorly scratched up and old. We bought a gallon of bleach to run through it before we would use it. the whole place was old and run down and not clean. The smell of paint fumes in the hall ways were horrible because of a mold agent that was added to paint and made us sick to our stomachs. The 2 beds were not even close to ok. We woke up in the shape of pretzels. The pillow cases were stained and old. The couch was horrible and uncomfortable, we sat on the floor! One TV's remote did not work, The light in the kitchenette was blown also a light in living room was blown. We opened the vent to see the ac filter and we were horrified. It had not been changed in a LONG time. There was mold all around the vents from driping. The intake for the ac was on the back deck area and it scared the crap out of you when it turned on and could not even hear each other talk it was that loud. Vending machines stole your money and drinks were always sold out. I would never return and will tell all my friends and family to never go there!!! I will be contacting the appropriate people for the hotel. I will get some money back !!!
We stayed at the Dolphin Inn September 2001 for the Rock and Roll Marathon. This so called deluxe hotel, had torn sheets that management would not replace. The bathroom was old and dirty. The fridge was not cold. We never got clean towels after the first day, we had to re-use the same towels. Couldn't use the elevator, to slow. DO NOT STAY AT THIS HOTEL!!!!
Worst stay of my life
Stayed there in June 2003, it was the worst hotel stay of my life. The Beds were hard as rocks, the fold out sofa was falling apart we had to call someone to come fix it. Even after "fixing it" we ended up putting the mattress on the floor. The accordin door that was suppose to seperate the living room from the kitchnette was completely missing, so there was no privacy. The parking was a joke if you got in a space you couldn't get out. Only one space per room and we had a two room suite.
The management did not care at all. We were so uncomfortable we left a day early but of course paid for it anyway. My back and neck hurt so bad that I had to go to the doctor upon returning home. The only thing positive I can say is the sun deck and indoor pool over look the park next door and we had an excellent view of the outdoor concert.
The beach was beautiful, the Hotel was ok
The Dolphin Inn Hotel in Virginia Beach was OK. The view was so beautiful & the Jacuzzi was relaxing! But the facility was a big disappointment. We had to struggle to put all are stuff on a little cart and wait for the slow elevator. The bad thing about it was that they only had on elevator that was very slow! For the price of the Hotel I thought they would at least have a lobby even the vending machines didn't work most of the time I was down there. But the beach was so beautiful & the water wasn't cold!
It's all in the location!
Just returned from a week at the Dolphin Inn Hotel in Virginia Beach with a family of five; children ages 5, 8, and 8. The location was perfect; right on the beach and in the middle of the boardwalk making it easy to walk to restaurants, etc. at either end. Parking and traffic can be difficult (particularly on the weekend) so this is a plus! The room was fine and clean, but the facility itself was somewhat disappointing for the price. There is no real lobby and the free parking spot can be difficult to get into and out of. The pool is small and the shallow end is 4 feet deep with no stairs; difficult for our youngest to enjoy. For the extra $30 a night, the Courtyard at 25th looks like the best on the beach. ENJOY!
The women and children of our family has stayed at the Dolphin Inn for the last four years. The first year, we found that the pull out bed did not work and could not be fixed so we put the mattress on the floor and slept there. The next year there was a leak over the commode that constantly pour water onto the floor, after several complaints we were moved into another room. The third year was ok. This year we had to sleep on a mattress on the floor again, the commode kept getting stopped up, and the safe would not work and the remote control was not working properly, the vending machines on the sixth floor we not dispensing the correct items, and there was a problem getting wash cloths we used hand towels a lot on this stay as in previous years. We had been allowed to park two cars at the motel in previous years but this year we were told to move one car due to the hotel being booked which allowed no additonal spaces. All of the above made for an interesting stay, and sleeping on the floor was a pain. We do not plan to stay at this motel or any other that are owned by this company. I suggest that if you stay there you check the room before you unpack.
Jacuzzi is great rest is ok
the rooms were clean,beach front view is great ..we spent most of our time in the front ..they gave us two twin instead of the king we wanted.staff not great/helpful.but the view is good,jacuzzi is good and price is good for a suite.in all average with a few good points
I was very impressed with the accommodations at the Dolphin Inn. Compared to other beachfront hotels we've stayed at, this one was kept very clean. This was our first trip with our toddler, and we loved the suite/kitchenette design. Compared to other suite hotels on the beach (and I did a lot of comparison shopping!) the price is great. (We went just off-season in September.) We will definitely be staying there next year.
Standard - certainly NOT luxery accomodations
My husband and I took our daughter and her family for a mini "vacation" and according to the description of the Dolphin Inn on the internet it was a luxury hotel. This hotel is definitely NOT a luxury hotel. The lobby is dirty, the staff just there...no concerns about our dissatisfaction with the two suites we occupied.I would compare the hotel to an economy priced motel. The bedroom with 2 double beds is small and no view of the ocean. To sleep with the doorwall open and listen to the ocean, one must sleep on the pull out couch which is about as comfortable as one you would buy at a discount furniture store. Cleanliness is rated as below average. The bathroom is old but has a nice tub. It is like putting perfume on a pig. If the hotel advertised itself as a standard rated hotel and I chose to try it I would have no complaints. It certainly is NOT what it is described as being. One thing, though, the Ocean is Beautiful and no matter how much the hotel is over rated, you have a beautiful ocean front view. My daughter and her husband slept on the floor so they could enjoy the ocean at night as did my husband and myself. We could not sleep on the pull out couch. It is our understanding that all the "SUITES" are the same. TOO BAD. We would not recommend this hotel, but perhaps some are satisfied. If you plan on taking guests, please be sure to notify them that you have not SEEN the hotel. It is an embarrasment if you are used to nice accomondations. Good luck
TripAdvisor Reviews Kyriad Libourne Saint Emilion
Travel Blogs from Virginia Beach
... There is still a very strong northeaster. We are staying in an Inn facing Pamlico Sound - much more protected than facing the ocean.
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