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TravelPod Member ReviewsHotel Diva San Francisco
Nice hotel. It's in a great position. Rooms clean but small.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hotel Diva San Francisco
Hotel Shady (Diva)
Missing articles from the room and an unhelpful, argumentative staff. In addition a manager who dose no return phone calls after repeated trys.
nice small lobby....the decorating is a little too "sleek and tacky" but rooms with a double bed were a nice size and its in a good location....seemed reasonably clean..I wasn't blown away,typical boutique place....don't pay too much for this place though.....customer service was ok...we had arranged for 2 double beds and when we arrived they said they didn't have any left, miraculously, after becoming stern with the desk guy, one magically appeared...turned me off a bit.....california pizza kitchen in the lobby....wouldn't stay here again.....an ok place
No Party Hotel?
No problem at check in......They even upgraded our room to the KING room for no charge..Thank god! it was small at that, I could only imagine how small the queen was!....My biggest complaint was a all night party of young girls....Dont get me wrong, a all-night party with young gilrs sounds fun, but not when your not invited, and it's 4am! I called the front desk, and asked for security, and I was told there was none. The next morning, I spoke to the Manager NICELY, and he (SAMI) was kind enough to offer us a weekend stay at another property they owned...Great customer service there! But, the Diva itself?....Fair at best.....**.5 stars....
Fun, Convenient, Everything you Need
Two things that stood out about the Diva; great value and lots of amenities: free healthy breakfast; great fitness room; fax machine on the desk in the guest room; free internet; refrigerator in room; plus a great bed, nice sized room and snappy decor. The Diva is not posh, but it's not boring either. Service was very friendly.
Not much applause for Diva Hotel
Despite warnings on this site, we stayed at the Diva Hotel.
We found it to be not terrible but not up the competition either. The ultra hip decor seems a bit dated, and the atmosphere was distinctly that of a college dormitory.
We moved a block away to the Warwick Regis and for less money booked a wonderful suite.
Nightmare on geary
I will admit that the Hotel Diva is very appealing to the eye though the rooms are extraordinaily small, but the service is absolutely appaling. The staff is rude and pompus and not helpful in the least. I would never stay here again. If you want to check out the aesethics- be my guest. But beware of the staff and especially the service- IT BITES!!!
The Diva is for divas (like me)!
So maybe if you don't like the Diva you are a lame-o from the midwest. That's all I can figure. My gal pals and I just stayed there and we had: a fab room with two nice firm queen beds with lots of pillows. The bath towels are small, but request more and they bring it right up. In fact, while we were there for just one night, we called the front desk about 4 times and requested: more towels, more toiletries, matches, champagne glasses (which they couldnt get but brought other glasses). Every time our request was pleasantly met, though it did take a time to get to us. They have a tiny staff, so we saw the same nice porter over and over! Our room was quiet, a decent size, and well maintained except for the fridge (which we didnt use but someone else obviously had as there was a hard as stone banana in it) which only froze things. All in all, for $128 bucks, its a bargain, and in a great, fabulous location. Eat lunch at Max's deli one block away - what a tasty place! Have a great trip!
Do not stay at this hotel if you can stay elsewhere
While the decor is different and the location great, the hotel staff dont seem to know if its New Year or New York. Alledgedly they offer a complimentary continental breakfast, but if you can find it, you'll be lucky. If you plan on breakfasting after 8:45am beware, there will be nothing left even though they say breakfast is available til 10am and even after prompting the front desk twice. In addition, they made unauthorized charges to my credit card for services we did not use.
Clean, Safe and Different
The Diva hotel has a personality to it. It is in an older building so this should tell you that the rooms will be small to very small (elevators tiny) and the floors and stairs will creek. I made my reservation with an online reservation site so i think the size of my room (a X15 room) is one of the smallest to match my rate. The bathroom is tiny, maybe 6' by 5' - the sink is outside the bathroom in the bedroom area. But the hotle do have some great touches not available at other hotels at this rate. And most important to me is that it is a very clean hotel and, I feel, a safe hotel.
Not what the website bosts it to be!!!
AHHHHHH! Our first night at "Hotel Diva" was a complete disaster. Just a few problems with our room: 2 bedside lamps did not work, the "designer curtains" broke and would not lower. The VCR does not allow you to play your own VCR's (only the ones that you can rent at 8 dollars each). Our key would not let us in because we left the window open and it created "an air gap in the lock" (according to the staff) -ridiculous! The next night we got a 2nd room, it had the same problems with the lights, the rooms themselves are very small, the only nice, modern feature is the trendy bed, without it the room would look like crap. Maid service is a joke, they did not clean our room the 2nd day, even with the sign on the door. Valet parking is pretty much mandatory for 22 dollars a day, it took them 20 minutes to get our car each time, god knows where they put them all. Overall, the hotel is not as luxurious as the website bosts it to be (www.hoteldiva.com) For the same amount of money you can stay at the hyatt or the hilton and recieve much better service. The interior coridors reminded me of 5th class on the Titanic... AHHHHH! stay away from this dump!!!!
TripAdvisor Reviews Hotel Diva San Francisco
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