Disney's Hotel Cheyenne

Address: Disneyland Paris , Marne-la-Vallée, Île-de-France, 77777, France | 2 star hotel
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This 2 star hotel, located on Disneyland Paris , Marne-la-Vallée, is near Disneyland Park Paris, Walt Disney Studios Park, Val d'Europe Shopping Center, and Sea Life Centre.
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    Historical Traveler Reviews Disney's Hotel Cheyenne Marne-la-Vallée

    Amazed at the other reviews


    I can't believe the other reviews here. My daughter & I stayed over New Year 03/04. Having previously stayed at the Disneyland & Sequoia, we weren't expecting much but it was good.

    The rooms are small, but fine for 2. The staff were really friendly and helpful. It was clean. All the buildings were pretty close to the central facilities. It was a short walk along the river to the park. Breakfast was a scrum, but it always is at the DLP hotels.

    In general a pleasant surprise over what we expected.

    What's all the fuss about...?


    I am a natural cynic and pescimist. i think that makes for a person who doesn't get disappointed very often. Actually most French hotels proved me wrong. But the Disney Cheyenne turned out to be much better than I expected. Not being a Disney fan at all, I felt welcomed by the reception staff and found the room to be very clean and in excellent condition.

    Breakfast was a bit of a scrum but there are a lot to feed and people don't seem to like abiding by the time they chose for the meal.

    The laundrette? Forget it. The machines don't work.

    The park was worth it and I didn't even have to wait too long for rides. I went in the 3rd week of august which I believe is usually v busy.

    I would go there again, but would like to try the American parks first.

    Very good visit


    We stayed at the Cheyenne in May 2004 and have booked a return visit this November. Weve stayed at all the hotels in DLP except New York and we all agreed this was the most friendly with regards to the staff. They were also the most in 'charecter' and always smiled. The food was ok, nothing great if you dont like bbq'd meats youll have problems. But both my children wanted parts of two different meals and the server was accommodating and even walked us to the check out and told the girl how much to charge. We liked the room which although small was great for a family of 4. The kids loved the bunk beds. The tv reception wasnt too good but hey, your not at DLP to watch tv! The only thing we resented was the rude baggage handlers who dragged our suitcase over all the puddles and then insisted that I lift it by myself onto the rack. It wasnt that heavy but I thought that was what THEY were paid for. I dont think the trip writer who talks about the pool has any idea what they are on about as there IS no pool - perhaps they stayed somewhere else?? We didnt find the rooms/area dirty at all and there were plenty of cleaners around. Yes there wasnt a lot of english spoken but thats par for the course at DLP in general.

    Quite adequate as an on site disney base


    We have stayed at this hotel twice and found it to be quite adequate for the money.

    The breakfast, although quite chaotic, was plentiful and of good quality.

    The rooms are small but cheerful , kids love the bunk beds and disney channel in the rooms!

    All in all, a good choice of hotel if you don't plan to spend too much time in it.....and after all who goes to DLP to stay in the hotel all day?

    Had a good stay there


    ok after reading a few really negative reviews(FYI, cheyenne doesn't even have a pool so I don't really trust that review) I thought I'd write my own.

    I stayed there a few years ago and I quite liked it. Staff where very helpful(maybe a bit too much one of them said I'd maybe be his wife someday? ;-), room was nice I found that the neighbours where a bit loud but my 2 friends I was with didn't. Breakfast I found was nice, and after a very long day in the park we all liked the buffet. Nothing fancy but I liked it. Plus it wasn't too heavy cause we went to bed not much later.

    generally loved the whole disney atmosfere! BUt my next time I'll stay in the sequoia lodge(cause it has a pool, and I've been told it's also not as bad as published here sometimes)

    Overpriced for what we got


    This hotel was a disappointment with regards to the price/quality. Even though it is billed (or is it a disclaimer?) as a "low budget" hotel, that still doesn't mean they have the right to rip you off!! Hotel Cheyenne is by no means a "budget hotel" - especially when the kids are not free in the dead of October when half the attractions in Fantasyland are shut down for maintenance repairs!

    The bunk beds in the hotel rooms were VERY high - I would not recommend them for any children under 8 years old. The rooms supposedly follow a cowboy motif - they were cutesy and small, but not "authentic western" in the Disney trademark sense we are accustomed to.

    The food is not worth writing home about and very overpriced; you are far better off taking advantage of consuming your breakfast in the Breakfast in Fantasyland Deal they offer if you request it at time of booking (it won't cost you a penny more and you get into Disneyland an hour earlier than the general public). Don't eat in the Chuck Wagon restaurant in the evening - save your money and go get something in the Disney Village instead.

    It is only a 20-minute walk to the parks - you can better walk it than wait around for a shuttle that may or may not run on time. The men working at the baggage depot were positively rude (may have something to do with the fact that I'm American) and the people at the front desk were polite although indifferent. Souvenirs in the hotel Disney Boutique were through the roof (expensive!)

    In my opinion, you can better stay at one of the Disney selected hotels in the surrounding areas of either Val D'Europe or Val De France with a free shuttle bus rather than staying on-site. Don't waste your hard-earned money here. You definitely pay for proximity to the park, but lose in quality & personal service!

    If I ever visit Hotel Cheyenne again, it will be because they are having a bargain deal too good to pass up, or because I just won the lottery. Of course, if I just won the lottery, I wouldn't mess around, I wouldn't bat an eye and I'd book a suite in the Disneyland Hotel where they know how to give good service - but at a very high price!

    Hell on earth


    This hotel was simple the worst thing I ever stayed in. (and I spent 2 months in jail)To sum it up: The staff were unhelpful; the food was awful, the rooms were small dark damp and had not been cleaned for a long time.There were French students fighting each other and having their "French rap"(French crap) blasting out all night and knocking on your door every 3 seconds all night long. They made the hotel seem like hell.The staff just ignored you and walked around you in the hallways they couldn t speak English and the cleaners were non existent.The chief seemed more like a monkey with no sense of taste. most of the food was rubbery and tasted and looked like charcoal it made booth my children ill and I ended up leaving after just one night simple because of the food.the rooms were disgusting they smelt of cat pee their was hairs in my bed and cockroaches in the bathroom the toilet wouldn t flush and I came back after my first day to found the toilet over flowing with human waste everywhere it was about an inch thick all over the bathroom floor. And the hotel staff couldn t care less having decided I was leaving because of the food it didn t bother me as I was only picking up my stuff. The bunk beds were only about 5 foot long but it said in the brochere that they were fit for an adult.The facilities ware also non existent the swimming pool had condoms and human waste in it. And the swimming pool bar was just a brick wall with a couple of old bar stalls next to it. The children s play area was an Indian styled tent with some sand thrown around it the local cats used it as a giant sand box it was disgusting to see children digging up cats mess. Their was also a lot of drunks who got looked out of the hotel and so decided to sleep in the tents.It was supposed to be a western style hotel and in true western style the wood was rotting everything leaked their were hookers running around and bums and drunks at the bar. And the French students were their of course, getting served even though they were about 13.Stay away from this hell

    Worst Hotel Ever


    Leaving Paris to visit Disneyland and stay at this hotel was the worst decision I made during my 3 weeks in France. The entire complex, theme park and hotel are a waste of time and money. The other reviews must be by the hotel operators because it could never rate above "Okay" in a thousand visits. Here's are a list of what to look forward to: 1. Arrive by train and the atmosphere at the station entry to Disney is cold, uninformative and dull. (The information booth is like a desert oasis, after walking around looking for help you see the Tourist Info booth open but not a single staff member in sight) 2. Hotel reception staff are too busy to serve you even though there are only 2 customers in the place. 3. Room rates are triple what you'd pay in any other place in France. 4. Rooms smell like your grandma's wardrobe. 5. The country theme looks like they ran out of money and ideas after putting up the country & western signs on the buildings. 6. Bathrooms are moldy. 7. Laundry does not work and expect to waste a day trying to get staff to help with the machines that have not been serviced in ten years. 8. Eastern former communist block europeans feel at home during breakfast and it looked like all of them were visting at the time. Long waiting times, prison like food, diluted OJ 90% water, and so much over-crowding people were fighting to get a seat in the food hall. Expect to share tables with 2 other families. 1 staff member per 100 diners means tables never cleaned and food/drink areas a mess. In summary, I've visited many countries (1st & 3rd world) and stayed at many hotels and resorts but this would have to be the worst. My blood still boils just thinking about this place. Hate, Anger, Frustration are just a few of the memories I have. Thank you Disney. Why did the French government test their nukes in the beautiful South Pacific when this place was the perfect choice?

    Great Hotel


    Having previously stayed at Sante Fe and thinking that Cheyenne would be similar we were very happy with the latter on arrival. The Cowboy theming is excellent - rooms are a decent size. Breakfast is a little of a srcum but they can open up the Saloon area if it gets too full.

    The Chuck Wagon in the middle of the dining room attracts all the children and its all very family orientated - not really for loving couples. Would recommend it.

    We loved the Cheyenne Hotel....


    The Cheyenne Hotel is wonderfully themed in a true wild-west style. On the Disney complex, it is located about 5 mins by bus or a 15 min walk to the Parks. The Lobby is spacious and well organised, there were queue's to check-in when we arrived 30th March 03, but plenty of staff to help. There is a shop, restaurant, games room and bar on-site. We ate in the Chuck Wagon Restaurant one evening, which is buffet style. The food was mediocre, but plentiful portions. The Red Garter Saloon had live County and Western Music in the evening, which was fun. Our room was basic, but nice and clean with a double bed and bunk-bed (can sleep adults). There was a tv/phone in the room, but sadly no coffee/tea making facilities. However, I did learn that a kettle can be supplied, upon request, for a charge. The 'help-yourself' buffet continental breakfast was good. The only downfall I would say was that at check-in you are given a 'breakfast ticket' for an allocated time. There was a limited choice when we checked-in and 07:00am was given for our first day! This was very much earlier than we really wanted, but didn't argue. Tickets are shown upon entering for the breakfast -I wondered if the Disney folk would refuse entry if we turned up late, but didn't dare try it! All in all, we would happily return to the Cheyenne, it was a pleasant hotel, with all the basic amenities we could want.

    TripAdvisor Reviews Disney's Hotel Cheyenne Marne-la-Vallée

    3.50 of 5 stars Very Good

    Travel Blogs from Marne-la-Vallée

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