Hong Kong Disneyland Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Minbar in room
- Airport Transportation
- Non-smoking hotel
- Multilingual staff
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TravelPod Member ReviewsHong Kong Disneyland Hotel
Love this place.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
A luxurious hotel that will give you good services
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hong Kong Disneyland Hotel
Exceed my expectation and with very friendly staff
My husband and I stayed at the hotel on Oct 14 for birthday celebration.
Since we looked for relaxation rather than luxury vacation, we booked the lowest price room - Garden View Room. When we entered the room, we discovered that they gave us a room with balcony. It might be due to that we were there for birthday celebration or the hotel was not full. The room was very clean and tidy. Although it was not big, it was more than adequate for a weekend getaway for two adults. The plasma tv was quite nice and had a lot of channels to choose from, of course with lots of disney's own programmes. The bed arrangement was a bit strange for couple as they only had two double beds for lower price room category. It was quite small if two adults sharing one bed. The bathroom was clean and nice.
The outdoor pool was fantastic. Although it was already mid Oct, the water was still luke ware. We had a lot of fun with the slide. The hot jacucci was much better than expected. The only down side was that the bar was quite far away from the pool.
The indoor swimming pool was a bit cold. So nobody used the indoor pool.
We didn't have time to use the gym. According to our observation, the gym was quite well equipped despite that it was a bit small. Nevertheless, you could have the gym by yourself as at most of the time, no body used it.
We didnt use the spa as the price was on the high end. With similar price, I prefer landmark oriental spa to the disney spa.
We had dinner at the Sorcerer Cafe. Our table was inside the cafe rather than at the lounge. The inside was more classy and had better mood. Since we were not looking for gourmet dining, the food at the sorcerer cafe was good enough. So we back to the cafe for a drink and snack before we went to bed.
The buffet breakfast at the Enchanted Garden had a huge selection of food: american, continental, chinese, japanese...... Moreover, the disney figures (four) would come to each table to take photo. So it was a very happy experience.
We highly recommed the HK Disney Resort to those whose want a relaxing getaway. You could find good service, good recreation facilities and fresh air in HK Disney Resort.
If you want fine or gourmet dinning, go to Four Seasons, Shangrila or Mandarin Oriental.
Bad food and not kid-friendly!
We just had a visit to HK Disneyland Hotel (our 2nd time around). We stayed in October 2005 and now Oct 2006. Both times the food was terrible (no improvement) and both times there was a lack of activities and things for children to do!
It is Halloween and there were advertised activities for children. First activity were 2 young male staff that just stood2 at the door of the room and set out coloring books and crayons for the chidlren to play amongst themselves. The second activity consisted of a few games placed on the tables for children to play again by themselves with little interaction by staff. STORYTIME was terrible as the young staff member "summarized" the Pooh story book (not even reading the actual words) and finished it in less than 5 minutes (just 1 book) and then the storytime was finished. Where are the Disney characters during this time? Am I really in Disneyland Hotel? Food at the Enchanted Room with the characters was terrible (buffet style that was not fresh or tasty). (Food at the park was even worse - if possible!) We even tried the breakfast at the Great room. View was good and ambience was beautiful, however, food was terrible and selections were slim (only a handful of items and some cold cereal). We even tried the Chrystal Lotus (theire fancy dining room) and it was bland and over-priced! (Never filled up and there was a reason for the lack of people dining there!) We decided to try to order room service for dinner since we had young kids (6 and 2) - UGH! We gave up! We stayed in a Fantasia room and an adjoining double deluxe room with balcony. Nice rooms...the Fantasia room was huge with beautiful and spacious bathrooms etc. The double deluxe room was nice as well although considerably smaller. The swimming pool is the best asset to the property. The view of the ocean is quite nice as well, however, this resort is designed more for ADULTS and not children (strange for Disney). Lavish and yet COLD feeling.
We live in Hong Kong and wish we could be in the USA again because the Disneland hotels and accomodations are plentiful and varied and you definitely get more bang for your buck! Tickets to the park are not part of your hotel stay even though we paid a whopping $370 USD/per night for the rooms! No breaks or discounts!
A nice relaxing stay
We stayed at the Disneyland Hotel for 1 night with family so we can spread the park visit over a relaxing 2 days, given the queues and travelling with elderly parents. However, although our first day was a Sat, there were no queues. We covered >80% of the rides in one day thus we didn't even go back the second day. However, we didn't regret spending the money and staying there. The hotel is sparkling new, very grand in style and everything very nice. The beds were super comfy. The best part was the breakfast with characters at the coffee shop. The characters were lively and they spend ample time at each table, rather than having to chase them around the park. Kids would love it. The food was plentiful and high quality, both western and chinese. I would recommended it for both locals and visitors for a relaxing weekend. Spend one day at the park and one day at the hotel - a nice breakfast followed by pool and spa. The so called complimentary mini bar was a bit of a disappointment - 2 bottles of water and 2 bottles of coke, they could at least throw in some peanuts and chips!
Best Disney Resort. Period!
After frequenting several of the high end Disney resorts in Florida and California, let me just say this is by far the very best.
The hotel is styled after Disney's Grand Floridian Resort in Lake Buena Vista, FL. The Grand Floridian is considered one of the finest (if not THE finest) hotels and resorts in Disney's portfolio. But the Hong Kong Disneyland hotel takes that accolade one step further. And it's brand new...as of September 2006 it's barely a year old as it opened with the Hong Kong Disneyland park on September 12, 2005.
It is Victorian themed, with a beautiful maze garden, outstanding pool, wonderful staff, and the best buffet (character) breakfast I've ever experienced in my entire life.
If you're arriving via airport, take a metered taxi. I was looking forward to riding the special MTR line from the airport to the hotel (complete with "Mickey" head shaped windows), but in fact it's the same price as a cab and takes a lot less time (plus you don't have to schlep your luggage to and fro) as the line loops back and isn't such a direct link as I originally thought.
I wish there was a reason to stay longer in this hotel, but if you're visiting mainly for Hong Kong Disneyland then 2 days here is plenty.
Outstanding staff, exceptionally friendly and courteous greeting. Complimentary broadband Ethernet in the rooms. My girlfriend's laptop was brand new and was only setup for wireless access. A quick call down to the front desk and two internet gurus raced up to my room, having me online (for free) in a matter of minutes.
Complimentary slippers, complimentary mini bar, and one of the best vanity kits I've ever seen in my life...all decorated in a Snow White theme.
I booked a Fantasia room which means it's in a "turret/watchtower" part of the building with several windows facing in different directions. The bathroom featured a jet Jacuzzi tub, rain shower, and marble throughout...including Disney touches everywhere. Snow White seems to be a recurring theme in the bathroom, with the 7 dwarves all over in exquisite detail (Sneezy on the tissue box holder, witch on the mirror, etc).
Now the view. Disney is a master at making sure you see what they want you to see. And the view from the room was remarkable. You have the infinity edge pool beneath you, the Marnia and landscaped gardens as your foreground, and in the background the South China sea and the entire skyline of Hong Kong. It was almost cinematic waking up to this.
Be sure to check out the garden hedge-maze at the rear of the hotel. This is a great spot for pictures with the South China Sea in the background.
Finally, the food. I can't believe I ALMOST was so lazy that I was going to put the little hang tag on the door requesting in-room breakfast. Forget it! You HAVE to go downstairs to the Enchanted Garden and enjoy one of the THE BEST buffet breakfasts in the entire world. They had western food. They had Chinese food. Dim-sum, cooked to order eggs and custom blended soups, fresh squeezed juices (watermelon was the best!), exotic fruits (dragon), preserved eggs, pastries, cereals, meats, waffles, pancakes! It was even better than a Vegas buffet! And the best part was the characters! It wasn't that crowded when I went down around 8-9 AM or so, and you had multiple visits from Mickey, Daisy Duck, Pluto, and Goofy. Again I have to compare the character breakfast here in Hong Kong to the ones in Anaheim and Orlando, and there simply is no comparison. At the American counterparts you get some waffles, bacon, sausage, and eggs and maybe one visit from each of the characters. Hong Kong Disneyland went all out with their character breakfasts both in gourmet selection of foods and incredible, personalized entertainment. I would return just for the hotel. What an experience!
Your Little Castle
Very beautiful and dream-like, though its more expensive than Hollywood Hotel. The room is nicely done up with little cute characters printed on all the toiletries and the balconcy face out to the maze like garden and sea. There is a shuttle bus to Disneyland every 25mins or so. I had an amazing time there and it was just terrific, as Christmas was just around the corner.
Loved the Hong Kong Disneyland Hotel
We stayed at the Disneyland Hotel for 3 nights. We booked a Garden View room and was pleasantly surprised at how spacious the room was. We had a nice king-sized bed and a sofa which can be converted into a bed as well.
The staff of the hotel was friendly and attentive. As our daughter was not feeling well, we wanted to borrow a thermometer. The concierge arranged for a medical asst to come to our room to advise us on what to do.
There are also many things to do around the hotel and the park is about a scenic fifteen min walk away. The restaurants were good and my daughter (2.5 years) had loadsa fun seeing Mickey and gang during breakfast at The Enchanted Garden restaurant. The Crystal Lotus restaurant had excellent food and service albeit on the pricey side. We even spotted Cinderella greeting guests at the hotel lobby on one of the days.
Overall, we had a great stay at the Hong Kong Disneyland Hotel and would defi recommend it.
Awesome Kingdom Club
I booked via phone. Was unsure how good the reservations officer's English was and was relieved to find that she spoke in very fluent English. Check-in at the Kingdom Club Lounge on the 7th floor was a cinch. Max number of guests per room is 4, so the 6 of us adults all split into 2 KCR rooms.
The rooms, albeit normal size, came with a large flat screen TV, a cozy vanity area, free laundry (which we not aware till they came round collecting), four sets of complimentary bedroom slippers, a balcony where ours overlooked the hedge maze and also the sea. Another small flat screen in the bathroom, a lovely boxed set of toiletries (which they replenish daily), a small step for the kiddies to reach the sink and there was separate shower and bathtub.
The Club floor had a selected but delectable buffet breakfast which included 'har gao'(shrimp dumplings), congee with choose your own toppings, juices, cold meats, bread (where the wait staff tell the chef our choices and have them toasted too), mickey shaped butter, cereals, fresh fruit etc. Mmmm.
There were complimentary snacks throughout the day which include milk and cookies (esp. during storytime - different storytellers in English and Cantonese/Mandarin), cheesecakes, tiramisu, cheese & crackers etc. Room requests such as buckets of ice and room service were prompt. The food was good.
10 min walk to Disney Park and the best part, watching fireworks from the Club floor. Even the firework display at 8pm was synchronised with the music at the Park.
We'd stay here again but only if we do not plan to go shopping or into town. The cost of taxi ride 1 way from Lantau Island to Tsim Sha Tsui was about SGD40 or HKD200 (inclusive of toll) and taking the MTR was a hassle because we wasted time at each interchange.
A Magical Stay
We stayed for one night at the Hong Kong Disneyland hotel during a recent trip to Hong Kong. We decided to stay at the hotel the night before we went into the park. We arrived on the MTR which provided a high quality service to a Victorian themed station and then took the free shuttle to the hotel.
The hotel, like the rest of the park, has been built to a high standard and stands in beautifully landscaped grounds. The lobby and public areas are of an impressively high standard and were very spacious. We had decided to stay in a Kingdom Club room and when we went to check in at reception we were escorted upstairs to the Kingdom Club floor where we were offered seats and drinks while we were checked in. We also purchased our park tickets at this time as it seemed the most hassle free way of purchasing them.
The room was perfect. It was extremely spacious, had a large flat screen television and had a balcony which looked over the maze and gave a side sea vew which was nice. The large bathroom had a seperate bath and shower and also a t.v.. There were lots of Disney touches throughout the room and some nice guest gifts such as slippers and and an excellent box of toiletries. While we were out for dinner there was a turndown service.
The service on the Kingdom floor was extremely attentive. In the Kingdom lounge they serve different food and drinks throughout the day including a high quality buffet breakfast (hot and cold food) and 'Sweet Endings' which were pastries and sweet snacks at the end of the day. From the balcony on the floor we watched the fireworks in the park which was nice without the crowds. The staff on this floor could not do enough to make sure that our stay was perfect.
For dinner we went to the Enchanted Garden restaurant in the hotel. It is a high quality international buffet with Disney Characters who come to your table for photos and to generally entertain you. Again the staff were so attentive, it all made for a perfect meal.
We used the pool and the spa and found these facilities to match the high quality found throughout the rest of the hotel.
There is a regular shuttle to the park but we chose to walk, it took less than 10 minutes and the walkway was nicely landscaped.
All in all the hotel provided us with a perfect base to a wonderful visit to Hong Kong Disneyland.
Four ordinary country folk stepping into a different world. We were spoilt! We were important!
From the moment we got off the shuttle bus, which runs from the two hotels to Disneyland and transport terminal, the staff were so welcoming. Nothing was too much trouble for any host. We had booked a Fantasia Room for the four of us but on check-in were invited to a free upgrade to the Kingdom Club. We graciously accepted, although at the time didn't know what this meant. (We had commenced check-in at 11 am but room not available until after 3 pm - the stated time) When we did take time out from Disneyland and returned to hotel after 3 pm, we were personally escorted to the 7th floor and met our Personal Assistant who processed the remainder of our check-in.
Being part of the Kingdom Club gives you complimentary breakfast as well as, at different times of the day, complimentary tea/coffee and other beverages and a variety of food goodies. As a result of these extras, we didn't (need to) take advantage of the complimentary minibar in our room.
Our room was beautiful - two large double beds and all furnishings tasteful. The bathroom was exquisite and included a television, should you wish to lay back in the bath and watch it! The shower was brilliant.
We had the use of beautiful bathrobes as well as our complimentary slippers (nicest quality ones I have seen so far - a nice souvenir in itself). Ended up buying a robe for myself at HK$390 which worked out to be about AU$70. Didn't think that was too bad considering the normal street prices.
We were invited to watch the fireworks from the Kingdom Club but wanted to return to Disneyland to see it. What a brilliant display.
After Disneyland had closed we returned to the hotel and the Kingdom Club for "Sweet Endings" - pastries, cookies and snacks (plus more beer and coffee). What a way to finish the day/evening.
We all slept well - pillows were huge and very fluffy but perhaps too soft. No doubt a call to our Personal Assistant would have rectified this but we weren't going to worry about such a trivial thing.
The Disney shop at Hotel sold alot of the same as at Disneyland; prices the same also.
The gardens, promenade etc all beautifully kept, as you would expect. So peaceful and tranquil. Music played everywhere, from cheery Disney tunes to other relaxing styles.
It was all very magical to us. Should any of us return, we would definitely stay at Disneyland Hotel and opt to pay the extra and have the Kingdom Club again.
We enjoyed being spoilt!
Relaxing time at Hong Kong Disneyland Hotel
Stayed 2 nights at the Hong Kong Disneyland Hotel from 1.11.2005 to 3.11.2005 with family and friends. We booked into 2 Sea View Rooms with Balcony overlooking the sea and the garden and 1 Park View room facing the Hotel Entrance. Staff is very polite and helpful. All the rooms have 2 double/queen size beds. Theme of Snow White and the 7 dwarves apparent everywhere from the bathroom mirrors to the toiletry sets (very lovely). Unlike other Hotels drinks and food in the Mini Bar are all complimentary from the Hotel. 4 pairs of different size bedroom slippers were provided complimentary to take home. Telephone calls made from the rooms to anywhere in Hong Kong are free. Although quite a distance from Hong Kong Disneyland, shuttle bus service is available to ferry guests from the Hotel to Disneyland, Hollywood Hotel, Public transport interchanges, the MTR at Disneyland every 10 minutes during peak hours. One can also take a leisurely walk through the Promenade to Disneyland which is also linked to the Ferry Terminal (not opened yet). From the hustle and bustle of Hong Kong this place is really peaceful and tranquil. Only problem is food. Should have more options and restaurants.
TripAdvisor Reviews Hong Kong Disneyland Hotel
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