Nice hotel, Excellent location

We stayed at the Hotel Diana for 2 nights. The hotel location couldn't be better, you are just 100 m from the Piazza San Marco! The room was clean and nice. The bathrooms was also nice and clean; they have a tub and a shower. The staff was always friendly, greeting and willing to help. The breakfast was simple but quite good. I would definitely stay there again and recommend it!

Nice little hotel

A nice little hotel off St. Mark's Square! The room overlooked a picturesque courtyard with 2 restaurants. Housekeeping was a little intrusive, but we spent a lot of time in the room recovering from head colds. The front-desk was quite helpful, even at 4am.

Great little hotel

The location is ideal: 2 minutes from St. Marks, 5 minutes from the Rialto. We stayed a week. After a few days the desk staff knew our room number and the waitress our preferences for breakfast.

Tip: Enjoy a free al fresco concert every night just round the corner in St. Marks Square, where three competing musical ensembles play outdoors. No need to sit down at the very expensive pavement cafes where a charge for the music will be added to the bill. Don't know if they stop when the weather gets colder, but we were there in early October 2004 and they were still going on.

Good location in venice

we stayed here for 2 nights in May 2004. Very close to St Marks and easy walk to vaporetto stops, which was nice. Room was small but clean, bathroom was small with short shower head, but breakfast was good and the front desk was nice. Good price performer in a good location.

Great Location!

A couple of weeks ago me and a few co-workers were in Italy for a work event. We decided to go to Venice after the work event was over. We arrived in Venice with no reservations, but knew that we wanted to stay near the San Marco Piazza. A local travel agent booked us at Hotel Diana, which is apparently owned by Comfort Inns. The hotel was very clean. We could not have asked for a better location. While close to San Marco, it was also very convenient to the Rialto Bridge, Grand Canal, and other sites. The hotel was very quiet and peaceful. The price was very reasonable. I would definitely stay there again. The only complaint I have, is that when we were checking out, they tried to charge us for long-distance calls that were made before we had checked in, and did not apologize for the mistake.

Honeymoon bliss

(easter 2003)Having read a few reviews from this site & others I had a few reservations about booking at this hotel, but as I wished to make this a surprise for the wife as our honeymoon (she thought we were going to York) it just had to be done but with the expence of the wedding itself this was the best hotel I could afford that had a vacancy. After a long drive to Gatwick and a long boat trip into Venice we arrived late evening. The hotel is well situated only a few streets from St Marks Sq and the receptionist was pleasent and welcoming even when we needed assistance with the key card to the room. The room was beautifully decorated in traditional style and very clean. Breakfast was also typical for the region. Although not an expensive or extravigant hotel we feel that the majority of the reviews seem to be quite harsh and offputing. I would certainly recommend this hotel to anybody particularly those not wishing to spend a fortune on accomodation but savor the city's culture and other attractions.

Great Location!!!

We found the room to be nice, and quiet even though it was close to the Piazza. The location was excellent and this was great. The staff seemed a tad stuffy, but were helpful when needed.

We would stay here again.

Terrible!

I was in Venice for a few days in the Spring of 2004 with a group of 11 people and we stayed at the Hotel Diana. While the rooms were clean and nice, the service was the worst I have ever experienced!!!!

There were 2 male front desk men, one in the morning and one in the evening and the were both terribly rude. Everytime we returned to the hotel from being out, they would question all of us to see if we guests or not- even after we had been there for a while. When we asked for help on where to go or how to get there they were very short with their answers as if they were bothered by the questions. They blamed us for a noise violation that happened outside of the hotel and would not let 11 of us eat our breakfast together even though there was more than enough room. On our last morning there we got up early to catch a few more sights before our 12 noon check out time. When we returned at 11:00am the morning desk man said that we had to check out immediately and when asked why he said because our party was too large to wait until noon. However, the check out process was just turning in our keys, no paperwork or anything, so I cannot imagine why he would have needed an extra hour for that. And if there were a reason, why didn't he inform anyone of prior to our check out time? As we left the hotel there was no "Thank you for staying with us" just a mean glare from this extremely rude front desk man.

I was incredibly disappointed in my stay there and if and when any of the 11 of us return, or our friends/family/co-workers/acquaintances go to Venice, I will tell them to stear clear of the Hotel Diana.

Great Days By the Piazza

I've been to Venezia twice and both times I've stayed at Hotel Diana.

I've stayed there for five days at a time and the staff was always helpful, attentive, and above all friendly. The location couldn't be better, you're but feet away from the grandeur that is Piazza San Marco. I look forward to visiting again this year and staying there to wake up to a fragrant espresso and a warm brioche in the lovely lounge.

Great location, friendly staff

My two daughters and I stayed here in July, 2003. The location could not be better, about two minutes from San Marco, down a little cute alley. The rooms are adequate but with no charm. The window in my room overlooked the narrow street and that of my daughters overlooked a small courtyard with restaurant seating. The bathrooms have showers, toiletries, and a hair dryer. The room has great air conditioning and a TV with CNN International and BBC News. The breakfast was cheese and jams with different kinds of bread, orange juice, tea, and chocolate.

The staff was especially friendly and helpful.