The Desmond Albany
How has this hotel rated in the past?
- Shuttle bus service
- Drycleaning onsite
- Meeting rooms/conference facilities
- Airport Transportation
- Non-smoking hotel
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Historical Traveler Reviews The Desmond Albany
The Desmond is Perfection!
We spent one night at The Desmond in mid-July after driving in from northern New York and preparing to drive across to Niagara Falls the next day. The Desmond has the feel of driving into a hotel in the country, even though it sits at the crossroads of nearly every highway you might need and in the path of the airport! You park in their large parking lot FREE (unheard of most places). We were traveling as a family of four (two adults and two teenage girls) and were very comfortable in the room. The rooms have queen beds (so much better than rooms with double beds). The rooms were beautifully decorated. Because of the way the hotel was set up, we were able to park just feet from where our room was located. We ate at Simpson's (the less formal restaurant at the hotel) when we arrived. The waitress was delightful and very helpful (we arrived late and wanted a light meal - she promptly retreived "lighter fare menus"). The food was good and exactly the smaller meal size we were looking for. Even though the hotel is by the airport, we heard no planes overhead. Even though the hotel is SO convienent to all highways, we heard no traffic. We would HIGHLY recommend The Desmond.
Went to the Desmond to relax and get away. Highly suggest requesting the Mansion section. We loved it, quaint room with a four poster king bed and a front door! We parked right outside our "front door" and we came and went as we pleased without having to go through the lobby and the parking lot. I expected it to be noisy from the airport but I only heard a couple of planes and with the new flight schedules there isn't noise from the airport at an ungodly hour. We did not eat at the hotel (there is too many choices around the area) but did check out everything, there are 2 pools and a hot tub with exercise equipment. There were atriums which were very nice. I enjoyed our stay and will stay again.
Not Quite What I Expected
I arrived late on a Friday evening in April 2004 to find the entrance to the hotel shrouded by construction baricades/fences. Not a great start. After a long and tiring trip, I was assured that my room would be quiet. Well, it might have been had it not been located at the rear of the hotel, very near the frontage road of the adjacent highway. Not to mention the late night revelers who seemed to enjoy running up and down the hallway (probably why the carpeting is so worn/soiled), talking/laughing near the top of their lungs. So much for quiet.
The room itself was acceptable but not exactly as billed. Like that in the hall and elevator, the carpeting was essentially threadbare. The other finishings and furniture were equally dated. The bath was about the same - the toilet rocked because it was loose from its mountings. The shower was barely operable and had a cheap fiberglass tub and enclosure.
On the positive side, my room was equipped with a high-speed internet connection. I can't think of anything else. I spent three night and, as a previous reviewer noted, the noise level was much more tolerable by Sunday night.
My next trip to Albany will not include a stay at the Desmond. Before this trip, family members recommended the Crowne Plaza and the Marriott. I should have taken their advice.
We normally stayat the Residence Inn in Albany. We decided to stay at The Desmond to see if it was any better. It was awful. The first room we checked into smelled like a party had just taken place in it. They moved us to another room which seemed fine until about 8AM when banging and drilling started in the room right below us. We had arrived late the night before and our 3 yr old was still asleep - until the contruction. It was so loud our kid's had their fingers in their ears. I complained to the front desk and it stopped for about an hour. We got our 3 yr old to go back to sleep - it started again. I then went in person to the front desk and they said sorry - we have to get the work done and the noise would continue. I told them I would write this review and they said that there was nothing they could do. We packed up and checked out and went to the Residence Inn. I would never stay at this hotel again. Although, the nice restaurant in this hotel was pretty good - people were friendly and the food was about the best we've had in Albany.
Definetly not what I expected, A Great Dissapointment!
I have been to this hotel before for events and was impressed with the cozy atmosphere, as the inside is nicely decorated. I was looking very forward to staying here for Valentine's Day. I reserved the Duplex suite, which is the honeymoon suite, and made a reservation at their 4 star restaurant, Scrimshaw.
First, the hotel room was not worth what was paid for it. The room was nice, as it was 2 floors, however, it lacked a whirlpool or real fireplace which would be nice for the $250 price tag. Also, the front table was somewhat rude and did not refer to me by my last name. When there are weddings or conferences at the hotel, guests become a last priority. Also, they have been doing construction at the hotel, and we had to lug the bags in from the parking lot. We ordered room service twice and both time it was quick and was great food.
Next is the restaurant, the Scrimshaw. This is just about as expensive as any other restaurant I have been to and certainly did not live up to that price. Neither me nor my significant other enjoyed our dinner much and would have been better off at Red Lobster, or as far as the Capital Region goes, Jack's.
As a whole, I would say to stay at the Marriot or Hilton as opposed to the Desmond. They do not handle the weddings and conferences very well.
For the extra price, this hotel was a major dissapointment.
Highly recommend this hotel. We usually start and end our vacation staying at the Desmond. Easy access to the airport and you are able to leave your car parked at the hotel for the duration of your vacation.
Our recednt vacation, we arrived at Albany airport at 11:30 pm, immediately picked up by the Desmond van. The van driver phoned the hotel and told them to hold room service because he had a tired, hungry family checking in. Excellent service from the van driver, desk clerk, room service.
This hotel is the best that you can get in the Albany area. The decor is beautiful, rooms are comfortable, service and food are all excellent. If you want the best stay here.
Best and the Worst
The hotel certainly has a special charm that few can match. Over the years, I have spent many weekends attending classes for SUNY at the Desmond, and have come away either completely satisfied or throughly disappointed.
Weddings definitely interfere with those in need of peace and quiet....very noisy. I suggest that you always ask for a room away from the courtyard when you check in. And if possible, for those weekend lovers, stay over Sunday night instead of Fri. or Sat. After the crowds leave on Sunday morning, the place becomes so peaceful and quiet.
On the downside, Some of the rooms could use new carpeting, and working bathroom fixtures. The indoor pool by the sauna can use a refurbishing.....not always the cleanest. On the other hand, the restaurants are excellent, adequate parking, and the bar is hopping.
All in all, most of my experiences, almost 20 in all were quite favorable......and I do recommend the Desmond with a few reservations.
This is a beautiful hotel. The room we stayed was a king canopy, very romantic, well decorated, quiet,spotless and spacious room. We ate at Simpson's Grill which had excellent food and friendly staff. This hotel is well worth the money you pay, you will not be disappointed. We will go back again, and recommend to other people.
We had booked a night at the hotel to celebrate our anniversary. Unfortunately for us, we booked on a weekend with 2 weddings. As a result, the pool area was closed for the wedding and the hotel was crowded.The food in both restaurants was excellent. However, our room bordered on grotestque. We were in a small room in the back of the hotel, non-smoking. However, it smelled strongly of smoke. The fixtures were decrepit and needed repair. And, the sheets and bathroom were unclean (I found hair!) so ewww. We wonn't be doing that again! overpriced for the value of the room!
TripAdvisor Reviews The Desmond Albany
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