Muy decepcionante

Estábamos reservando cerca de 10 habitaciones distintas con diferentes operadores de guías para un grupo de una convención.

Este hotel está aceptando un exceso de reservas. 3 de las habitaciones han sido desviadas a otro hotel de la ciudad sin previo aviso ni aprobación de nuestra parte. Lo discutimos con el gerente del hotel y no nos dio una respuesta clara.

Además, 2 de las habitaciones tuvieron problemas al momento de pagar para salir. Adicionalmente, querían un 20% del costo de la habitación de castigo por sólo alojarnos 2 noches en lugar de 3. Obviamente, este castigo nunca fue revelado.

La piscina estaba bien, al igual que el bufé del desayuno y cena, pero el departamento de reservaciones es muy decepcionante. ¡Tengan cuidado!

Fantastic hotel

My partner and I have just returned from a week in the Deloix Hotel and can honestly say that it is the best hotel we have ever stayed in.

Rooms

The rooms are extremely large and spacious and well above the normal standard. The rooms are cleaned every day.

There's also a fridge to cool your wine for sitting out in the balcony which is large and private.

The air conditioning system is very powerful and many a night I had to turn it off.

Pool

Such a joy to have a pool so clean with more than enough sun loungers to go around. They also have indoor pools but I never tried them.

Food

It all depends on taste! Personally I like to try the local food when abroad. There was something for everyone but if you fancy something a bit more British then there are some really cheap eateries just down the road where you can get an English breakfast etc.

Staff

Staff are extremely helpful and take a lot of pride in this beautiful hotel. We arrived just after midnight on our first night and were asked if we wished to have something to eat as they would have opened the restaurant for us. Felt a bit guilty about that so declined and went a walk instead and grabbed something outside.

I would recommend this hotel to anyone and am planning to return next year.

The hotel is a bit out of the way but a bus runs right outside the hotel so we tended to get the bus to town for 1 euro and return in the early hours of the morning by cab which only cost 5 euro.

To anyone who is planning on visiting this hotel....HAPPY HOLIDAYS!

GREAT HOTEL (FOR THE SPANISH!!)

I have just returned from a week at this hotel with my husband and mother. The only good thing I can say is that the rooms are of a high standard. I would advise that this hotel only caters for Spanish guests and is not interested in us Brits. The food served up night after night was for Spanish tastes. I can usually find something to eat in hotels when I am abroad (it is my husband who is the fussy eater) but even I struggled on this holiday. We spent the majority of our holiday eating out. Would have been better off going self catering. The hotel has absolutely no atmosphere. All entertainment (for the Spanish) finished around midnight (even the Bingo was in Spanish!!!). I will not be going back to this hotel and would not recommend it either.

Hotel nice but not for us

Just this minute returned from a fortnight at DELOIX HABITAT

and wish to advise anyone who is not SPAINISH to avoid this hotel if at all possible

the hotel itself is spotless and the rooms are large and with good air conditioning, the pool area to is good for children but this is were the compliments stop

THE hotel caters for SPAINISH guests only

the entertainment what little there was ,was all in spainish

me and my family stayed here on full board and did not manage to eat the food once as british people are not catered for

there is no atmosphere about this hotel at all apart from loads of grim faces

there is also no onsite shop and with the location of this hotel it means trekking up and down the very busy road which it is located on

my advice to anyone thinking of this hotel is to go self catering and enjoy the lovely selection of restaurants benidorm has to offer

Great Hotel!!!

We're just back from my holidays in Benidorm and spent a great time at Deloix Hotel. I t is an ultra-modern hotel, spotlessly clean and in a quiet location but not far from beach and night live. It allows you enjoy Benidorm in a peaceful place.

Staff was nice and friendly and all the services were top high. Rooms were very good and spacious, Pool was plenty of parasols and sun beds, it has also an indoor wellness pool and finally food was excellent with a high range of varieties.

We think it is the perfect place to enjoy a holidays in Benidorm. Not to far from all the services but enough to be quiet.

We would definitely recommend this hotel!!!!

Fab Hotel

This was a fantastic hotel. Not your usual trashy spanish hotel and well worth the 4 star rating. It is in a quiet location and about a half hour walk into the centre of town, although the bus was only a euro and a taxi was 5 euros. I vowed I would never return to Benidorm the first time I visited but now that I've found this hotel I will go back. There is plenty of sun beds and the pool area is cleaned everyday with a buffing machine. We were on a half board basis. The breakfast was excellent. The evening meal was a bit disappointing on a few nights but it is the one hotel which i have visited which actually encouraged you to eat healthily as the food was not dripping in grease or left lying for ages. We wished we had swapped our dinner for lunch on a few ocassions to enable us to enjoy the restaurants in Benidorm town. The only draw back at this hotel was there were quite a few spanish families with very young children and for me the hotel is too sleek and modern to cater for families. I think if families with young children continue to use this hotel it will become very used and abused. Quite a few of the families allowed thier families to jump and cartwheel all over the beautiful furniture in the main reception area so I think a minimum age should be put on children who attend to enable the hotel to maintain such a high standard. I will return to this hotel possibly again this year as it is a jewel in the concrete jungle of Benidorms hotels.

Very disappointing

We have been booking almost 10 different rooms by different touroperators for a convention group.

This hotel is accepting overbooking. 3 rooms has been diverted to another hotel of the city without any previous advise and acceptance from our side. We discussed with the Hotel Manager and no clear answer has been given.

Furthermore, 2 rooms had problems with payment at check-out. Additionally they wanted a room pays 20% of penalty for only staying 3 nights instead of two. Obviously, this penalty was not advised.

The swimming pool is good, as the breakfast and dinner buffet, but they booking department is overly disappointing. Be careful !!

Great hotel

Well just back from the hotel deloix yesterday june 19th 06 with my husband and two kids.I booked this hotel on the internet seperatly from my flights for 1 week and i was not dissapointed.This hotel is brand new and beautifully clean,i have stayed in numerous hotels in benidorm and this was the best.The hotel itself is located about a nice 15 min walk from the beach and is two mins from aqualand if you are lookin for a quiet location then this is it.The rooms were spacious and sleep up to 4 and it has a tft television which unfortunatly only has spanish channels or sky news and bbc world.There is also a fridge in the room which is a bonus.The rooms are cleaned every day and you get plenty of towels even towels for the pool.The pools were lovley and clean,there was a big pool outside and a large indoor pool (which you have to wear a swimming cap)also there is a great outdoor pool for the kids with shoots and water features and also a indoor play area.There is also a gym,solarium and jaquzze.We stayed full board but you can do hb, the food itself was quite nice but abit repetitive but such a large choice,desserts could have been better,great salad bar and huge choice of fruit.The hotel wasnt busy when we were there but got more busy at weekends but you could get sunbeds any time of day,plenty to go around.All in all we would def go back,great value for money.

Modern Hotel in a quiet location

Never been to Benidorm and was very surprised at the Hotel

Would recommend if not wanting to be in the night life

The Hotel is very clean, staff really helpful, the rooms are very spacious and the whole thing is high tech and modern.

We exchange are half board evening meal to lunch which we were unable to fault

Full of spanish at the weekend, but all good fun !!!

The Hotel does lack information ie local buses etc, but thankfully we found the other guest glad to help

Not very keen on the queing for our cup of tea in the morning.

Great Hotel

We booked this hotel knowing it was 1300km from the beach. First impression was great, the hotel is brand new and looks amazing. It is in great condition. The staff are all friendly and helpful.

The rooms are spacious and have a TFT TV and are well decorated in a modern style. There is a minbar which can be stocked if required for 20€-30€. There was Air Con, but it only works at the weekend.

There is a Spa centre, which includes Jacuzzis, steam room, sauna, gym and lots more. You are required to wear a swimming cap in the indoors pools.

The restaurant is excellent, it is a buffet with a great choice of hot and cold food plus a good choice of desserts. There is a snack bar which was not open in April.

The hotel has an underground carpark for 10€ per day.

There is an outdoor play area for kids with shutes etc and also a mini water park for children which looks like great fun. There is also a soft indoor play centre.

Entertainment was poor (In April), Just a singer a couple of times a week, however I think this may be better in the summer. Nothing organised for Children.

The hotel was quiet midweek and full at the weekend.

The hotel is in an ideal location for Mundomar and Aqualandia and is also just across the road from the Benidorm Palace.

Great Hotel!!!