Hotel De Petris
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Historical Traveler Reviews Hotel De Petris Rome
What a waste of money
Its not what you see in the pictures, you have to walk up stairs to get to your rooms and don't even bother with the lift as its very old and narrow, only two of you can get into it and if you have suitcases, well all i can is good luck to you.
If they give you room no 3, please ask for another room as this is next to the laundry room and they bang the door in the early hours of the morning and talk to each other when they start getting ready to clean the rooms around 6.30am!!!!!
In one of the sites it describes it as quaint atmosphere and homely - i don't think so
Don't think it deserves a 3 star
Leaky De Petris
I would have given this hotel four stars had it not been for two downsides; Though the hotel is in a great location close to the Trevi fountain and Spanish steps, the day we arrived we couldn't check in. There had been a very heavy thunderstorm the previous day and our booked room had leaked water. This was well managed by the staff who booked my girlfriend and I into a really nice comparable hotel a few minutes walk away. Fair enough we thought, you can't blame the hotel for weather problems. The following afternoon we returned to De Petris to check in again, this time without any problems. The room (18) was a very good size and furnished in a homely way. Everything looked fine. However, that afternoon there was another thunderstorm and of course the ceiling leaked again. We decided that the staff might want to know that their roof wasn't working properly so I went to reception. The man on reception (not the same person as the day before) was not at all helpfull. All he could say was that he'd get back to us in an hour with a solution.
You've got to wonder why they were booking that room out at all if they knew the roof was leaky.
Luckily the storm subsided and the walls stopped streaming with water. We never heard another word from the hotel about this. No apology or explanation except 'there is construction work on the roof' (yeah, no kidding!).
The breakfast is pretty good as well but the coffee is cold by 9:00 when the breakfast session still has another 90 minutes to go.
As I say, overall everything is ok with the Hotel De Petris but their service levels need to be looked at as it was a bit out of order to leave us in the dark about our sodden room.
Oh and the lift is pretty hard to get in and out of so if you've got large bags be prepared for trouble. On a happy note- on our last day we went to check out and pay for the mini bar bill but the woman there said not to bother 'it's free'. Fine by me! :o)
Rome is an amazing place and if the De Petris gets good weather it's a fantastic base to explore the Eternal City from. Maybe when the roof is fixed most of it's problems will dry up as well?
We would stay at the DePetris again
We stayed at the DePetris and found the service of the front desk extremely helpful....they arranged tours, transport to hotel, offered restaurant suggests.....the breakfast was ok....service staff not to friendly to Americans.....the room was nice....simple and clean....The location was great.....for the price, a good deal....we'd stay at the DePetris again
Fine place -- if you don't care about hot water or wake up calls
We spent just one night at this hotel. When we checked in, after a long day of travel, we found absolutely no hot water in our bathroom. We called reception, which informed us that it would not work until the morning. In the morning, they forgot to give us a wake up call (and our flight left at noon). Then we found nothing more than a tiny trickle of hot water.
Needless to say, we tried to get a discount on the 180 Euro room. The receptionist - who was kind -- called the manager who over the phone argued with us that "this was no greek tragedy" and therefore a discount was unnecessary. He was beligerant and tried to fillibuster til we gave up...he actually said the lack of hot water wasn't his fault or problem. after 15 minutes, he finally offered a small discount. hardly enough to offset the inconvienences we experienced.
i would never recoommend this place.
In terms of a hotel and location wise, this was very good. In terms of service, it was rubbish. We were very close to the spanish steps, so it was easy to to walk around every where in the city. We got lucky with our room as we were also given a large lounge area to relax in.
Now to the reception, the people at the reception changed every day, but for some reason, all of them did not care about whether they were being to rude to us or not. This was finally summed up by the time we had to check out. We went to pay our phone bill, as we made about 5 or 6 calls for approximately a minute each time. The reception tells us that we have to pay 200 Euros as we have damaged a table using the iron. We obviously said no, and she immdiately got the director who was an old woman. When we said that it was impossible, as there was a cloth over the table and also we put a towel over it and then ironed our shirt, she said she has already had it fixed for 200 Euros. She then starts saying that we are honest people and how much we would like to pay. So we just looked at each other and said nothing because we have made no damage. We were running abit late as our flight was in 2 hours, so we said we will call our travel agency and ask them what to do. The director says, no you pay the money and then call the company. That is when we realised she was trying to con us. So we argued alot and she eventually gave up and said she would fax our travel agency (which never happened) and walked off. We then went to the reception and said that we would pay our phone bill as this is something we did use. We paid and left, but it was abit of a downer.
If the thing at the end did not happen, we would have been quite happy to come back to the same hotel on another occasion, as it does not matter too much about how the reception people are, as long as the hotel is clean and everything is safe. Its in a perfect location, but then there are many other hotels near by. This is the reason I am giving it 2 stars and not 4.
Horrible room !
My husband and I found the Petris online and decided to try it. The room was awful ! We had room 23. The elevator was so small, my 6'2" husband could barely fit in it with just me! More importantly, the room was dirty and the bed cover was filthy with cigarette burns in it ! The bathroom smelled moldy and the light/fan rattled so loud we couldn't bear to turn it on. The street noise was typically loud for Rome. Do NOT stay at the Petris ! It was like a Motel 6. but worse ! One positive thing: the breakfast at the Petris was decent. We checked out after the first night and stayed at a NEW hotel around the corner: Hotel 2000, recommended by the concierge at the Hotel Anglo American. The owner of Hotel 2000, Marco, was very pleasant and recommended great restaurants. The Hotel 2000 was a five star hotel for a three star price !
Great value for Roman Holiday
We greatly enjoyed our stay at Hotel de Petris. The hotel was clean & nice (and air-conditioned). We found the staff to be helpful and friendly. The location is close to Spanish Steps, Trevi Fountain and the Barberini metro stop as well. An added bonus...great breakfast served in the hotel's pretty garden. Would definitely recommend as a solid choice for the budget conscious traveler.
TripAdvisor Reviews Hotel De Petris Rome
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