Radisson Hotel Reagan National Airport
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TravelPod Member ReviewsRadisson Hotel Reagan National Airport Arlington
The hotel is amazing. I upgraded to a single room and their business promotion. I wake up in the morning to a newspaper outside my door, get a drink credit at their suave bar nightly, and breakfast in the morning. Very clean, ideally located, and friendly staff.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Radisson Hotel Reagan National Airport Arlington
Séjour fin juillet 2006 - 3 nuits.
Nous avions réservé cet hôtel avec des points de récompense, ce qui inconsciemment devait nous fare espérer beaucoup moins.
De mémoire, je crois qu'il n'y a que du positif. Notre chambre était très confortable et assez grande. Un bon parfum se laissa sentir dès notre arrivée dans notre chambre et à chaque fois que la femme de ménage était passée.
Le confort des lits Sleep Number est excellent. Le sommeil y est profond et réparateur. Le lobby est invitant et les déjeûners (i.e. les petits-déjeûners) sous la forme de buffets (ou à la carte), excellents et variés (les prix sont excellent - en outre moins chers que dans les hôtels du centre-ville de Montréal, par exemple). La chambre donne une bonne impression de "classe". En plus, celle-ci est équipée d'un four micro-onde et d'un mini-réfrigérateur.
Le stationnement est suffisant et l'hôtel dispose d'une piscine extérieure gardée par un sauveteur. Une salle d'entraînement remarquablement bien équipée est disponible.
Le personnel à la réception a été très, très bienveillant. L'hôtel est situé à quelques rues d'une entrée de métro (excellent pour visiter Washington et les environs). Le centre Crystal City (malheureusement avec plusieurs commerces vides) tout juste à côté offre plusieurs restaurants décontractés (ex.: Ted's Montana Grill et Hamburger Hamlet sans oublier Cold Stone Creamery pour le dessert). Le quartier nous a semblé sécuritaire à tout moment.
L'accès Internet gratuit est bien apprécié, mais les appels téléphoniques locaux avec frais l'est un peu moins.
Le trois jours de notre séjour a été insuffisants pour visiter Washington. Et si nous y retournons l'an prochain, le Radisson Hotel Reagan National Airport sera notre choix à coup sûr.
Great hotel, but bring your own food!
The staff is very friendly. The location is amazing, just a block or so from the Metro. But the food is highway robbery! Most places that say continental breakfast have a FREE continental breakfast. That's what we thought until we went to breakfast and were told that theirs is $11 a person for the usual things!! Just a plain bagel was $3! It was outrageous! Our last night there we didn't want to spend a fortune in the restaurant, so my husband went to the snack area to buy something little to tide us over until morning. He came back with $9 hotpockets!!! There is a microwave and fridge in the hotel room. My suggestion is to bring your own food or go to a grocery store somewhere!!
Never a radisson again
Our first trip to Washington DC and we booked short notice so the travel agent recommended this hotel for CoffeeFest. We've stayed at Radissons before but have never had this terrible of experience. We arrived very late due to our flights being cancelled and getting a different flight. The new person at the desk at 2:00am in the morning said I had called to cancel. I had called earlier to inform them we were arriving very late and asked distance from airport since we had to fly into a different airport then planned. (of course they had no idea). So he was trying to book me in but said he would have to give me the "walk-in" price. I showed him my confirmed reservation with the price on it stating king-sleep number bed. Long story short he had to call the manager at home, it took 1 1/2 hour to check us in and he said the mg would take care of the price tomorrow.
Next day I spoke with her at the desk, (she wasn't the gm, but the front desk mgr.) I told her we had a queen bed that wasn't a number bed and the pain it took to check in. She said she would upgrade us to a suite, give us 1-night free and dinner at the resturant. I was very impressed and told her because of her I won't write a letter about the horrible check in and room mishap. But, we did not get that night free like she said and of course they couldn't help us when we checked out, so I continually called and left messages with 2- numbers they could reach me on and never got a call back. I finally spoke with her and she then said that she said we could have the night free but didn't know how many nights we were staying so since we were there 3-nights we didn't get a night free(?) and that she upgraded us and gave us dinner. I told her that wasn't the point, I shouldn't have been told we would get that night free. She then said she never said that. It was a mess. I asked the gm's name and left a message for him several times and never got a call back. I've never been treated like this at any hotel anywhere. And I've can't believe that the manager doesn't return your calls when you are upset about something. They do not value customer service at all.
Nice hotel near Metro stop
My family and I spent a long weekend at the Radisson Reagan National. We took in a Nationals ballgame and as many of the attractions as possible in 3 days. The staff at the Radisson was very helpful and prompt with requests. We had trouble with the outlet/hairdryer in the bathroom. Within about 30 minutes the maintenance crew had it fixed and ready for us to use. It is a short walk from the Radison to the Metro. The Metro is the way to go in Washington. Only $6.50 for a day pass and you can take as many trips as you want. Our hotel rate was less than $100 per night which is rare in the Washington area. The room was small but very clean and quite sufficient for the 4 of us.
OK to Stay
The Radisson at Reagan National is a fine place to stay. I stayed there because it was priced much better than most hotels in the DC area. I booked three nights through the Radisson website. It was a reasonable value at the price I paid. The room was clean and about what you would expect from an average hotel room. There was always a computer available to access the Internet in the business office. I had breakfast in the hotel restaurant, and it was quite good.
The biggest complaint I have is with the marginally-helpful staff. I showed up at 2:30 and was told that I could not check in before 3:00. Another guy who showed up at the same time and I just sat there wasting every one of the thirty minutes until check-in time. They turned him away again at about five minutes until 3:00. That was pretty aggravating.
Also aggravating was the $10 nightly parking fee. I never saw that on any of the booking information.
The Metro station is marked as being one-and-a-half blocks away. I would put it at a slightly longer walk than that, but it isn't bad. I used it to get into/out of DC without any problems.
Overall, I would probably recommend this hotel if it comes with significant cost savings compared to other area hotels.
Good Business Hotel
I stayed at this hotel for one night. If you're looking for a convenient hotel near the airport with free high-speed internet, a great number-system bed, a good TV set and reasonably priced breakfast then count this hotel as an option. The room was clean with a refrig and microwave oven but the bathroom had practically no counter-top space. The staff was friendly.
Nice room, good location
The Radisson Crystal City is a very comfortable, standard-issue hotel in a good spot in the DC-Arlington area.
The hotel, a former Days Inn, seemed to be in the final stages of a renovation when I was there Sept. 23-25, but the cozy lobby and lounge are seemed to be complete. The elevators still hadn't been completely worked over, but were working.
My room was large, comfortable and completely unremarkable. It had the standard taupe hotel room color, with plenty of closet space, and nice extras like a microwave and mini-fridge. The bathroom was fine and about average-sized, with plenty of towels and amenities such as shampoo, lotion etc.
My two gripes with the hotel were: A) The front desk, which was staffed by two people, seemed a bit overwhelmed and were rather slow; and B) There were no in-room movies.
Otherwise, there was nothing wrong with this hotel. I would have rated it 3.5 if that was an option on the ratings scale.
But there was also nothing remarkable about the hotel. You could go to sleep in one of its rooms and wake up at the Sheraton Crystal City down the block and not know the difference.
The hotel is in a good spot, about two blocks from the Crystal City metro station and close to National Airport. Staying in Crystal City puts you closer to central D.C. by metro than many hotels in D.C. neighborhoods like Georgetown, Adams-Morgan or the Woodley Park area.
Terrible...4 problems in one night
I stayed at the Radisson near the Reagan National Airport for one night. I booked a room online & was assured that a crib would be available. I had multiple problems:
1. The crib took about an hour to arrive. When I called to inquire about it, the front desk staff was apologetic, which helped.
2. I ordered room service. I was overcharged (I later discovered it was because they delivered the wrong things) and the soup was cold. When I asked about the overcharge, I was told I would have to address it the next day as the person on duty for room service was not a manager. When I called to report the wrong sandwich, the wrong size soup and the soup being cold, the person suggested I heat up the soup in a microwave, if one was in my room (it was). He did offer to send up another sandwich, but I said "never mind" as it was too late already and I had to get my child to bed in the crib I was still waiting for.
3. The half-filled tub took about 20 minutes to drain...pretty gross.
4. When I tried to make a 1-800 call, I found that the instructions on the phone & the Radisson book were both wrong and differed from one another. I called the front desk to ask how to dial the number & they said "press 9." I let them know that the info in the room was incorrect & she said "just dial 9."
I complained the next morning and the person at the front desk said "what do you want?" I said I wanted the room at no charge and she said she couldn't address the room fee as it was prepaid online. She directed me to the customer service #, then took the room service charge off my bill.
I've been to DC 3 times in the last 2 years and stayed here two of those times (once in Wyndham City Center). I definitely recommend this place.
The hotel is very nice, and the Metro is a very close. and convenient walk. The only problem with this hotel is it's in the suburbs and therefore pedestrians are viewed as targets for the masses of autos streaming past. But as I said the metro is very close ...
Upon arriving late one night they went ahead and gave us a free night.
My family & i stayed at the Days Inn Crystal City on August 13 2001 for 3 nights, this is probably my favourite hotel ever ! The location is excellent just a few blocks (easy short walk) from the metro & the Crysal City under ground shopping mall. The hotel staff are very helpful especially in the gift shop where we purchased tickets for a tour of Washington & Arlington national cemetery. The rooms are very nice & clean and very nicely furnished. the swimming pool is on top of the car park & has very nice veiws, the pool also has a life guard in the summer. There are several good restaurants close by plus the hotels own which was very good. I highly recommend this hotel and will stay there when i visit Washington DC next time.
TripAdvisor Reviews Radisson Hotel Reagan National Airport Arlington
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