Hilton Dartford Bridge

Address: Masthead Close, Dartford, Kent, England, DA2 6QF, United Kingdom | 4 star hotel
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This 4 star hotel, located on Masthead Close, Dartford, is near Utopia Spa, Sissinghurst Castle Garden, Mount Mascal Stables, and Romney Marsh.
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      Historical Traveler Reviews Hilton Dartford Bridge

      Spotless facilities, etc. Pool was VERY cold


      The room, etc was large and, clean and fresh.

      The pool, however, was VERY cold and given the date of travel they needed to address the temperature.

      breakfast was plentiful and the staff seemed to be effficient.

      For 60 for 3 of us, can't grumble!

      Sub Standard


      I am so disappointed at this hotel, I had great expectations which were thwarted by the following :

      Expensive drinks prices

      A bed that was so uncomfortable due to it being worn very thin

      One dressing gown and one flannel for two people

      Food advertised that in fact was not available and not just the odd items either

      Drinks orders that were served up wrong

      Poor decoration throughout

      Constant loud residents noise throughout the night

      What a nightmare my stay was. I have stayed in better B&B's before now. The outside gives the guests a false impression as being nice but the shock comes when you enter the hotel with it's thread bare carpets and lack of inspiration throughout and is reflected greatly in its's rooms.

      Very unhappy stay would not pay the price asked again.

      Very Disappointing


      We booked and paid for a deluxe room at this hotel and on arrival were told that none were available. I especially booked a Sat/Sunday as I was informed that Friday nights is a carvery which I hate. When we arrived it was a carvary and a very bad one at that. We ordered from the al a carte which looked lovely but unfortunately the meals were off, therefore we had nothing to eat. Please be aware of these so called deals at Hiltons unless you want to be treated like cattle. We also had to queue for over an hour for breakfast. Never again.

      Not as bad as I expected!


      I was booked into this hotel by a work colleague & after reading the other reviews on this site I wasn't expecting very much. However I was pleasantly surprised. My room was a King Hilton at 115 & was very roomy & clean with new looking fixtures & fittings. The bathroom was clean & the shower quite powerful. I had free chocolates & bottled water delivered to the room unexpectedly & the reception staff were very prompt delivering a message to me that had arrived.

      I never visited the health club but the restaurant area was more than adequate. I chose the buffet style evening meal where for 25 you could select as much as you want from a wide range of very nice foods. The buffet breakfast at 16 was perhaps pricy but still very nice. Although I can't comment on the other rooms, my experience means I would definitely go back if I was staying in that area again.

      Investment needed


      Agree with all the previous reviews (certainly looks like nothing has changed since Feb 05). Mr. Hilton needs to spend some money revamping/updating/modernising this hotel. Its funny as from the outside it looks fairly modern, but inside everything is tired....from the reception areas, carpets, the bathroom and main room. The rooms are spacious and served a purpose for us (one night so we were near Bluewater for xmas shopping) but would NEVER go back (unless some drastic revamp action had taken place). We had a non-smoking room, but was horrified to learn that smoking is allowed in all public areas of the hotel so it stinks everywhere of stale smoke anyway...not good if you are very anti like me. I must say the service from the bar/restaurant staff was very good (friendly and helpful) but the food standards werent up to much either, as for the cost we were lucky as our meal didnt get charged to the room so we ended up not paying for it - bonus (almost therefore felt it justified the stay)!

      Not up to Hilton standards


      The Hilton name promises a quality hotel but you won't find it here. While the deluxe rooms are acceptable, the basic rooms are not: white walls, whitewashed furniture and worn out matresses make for a huge disappointment. Smoking is permitted in the public areas so whenever you enter the lobby or walk to the restaurant, you are subjected to clouds of smoke. Throughout the hotel, the carpet has been repaired with duct tape. In the restaurant, the wicker furniture is long overdue for replacement. The hotel's location is right next to the Datford Bridge and tunnel which is convenient if you're passing through and that's about the only thing in this hotel's favor. Try the Marriott in nearby Bexleyheath instead!

      Try the deluxe rooms - costs not much more


      Stayed Feb 05. We paid an extra ten pound for a deluxe room these must have been renovated recently as we did not find them grubby and dated as others have. The corridor carpets were all obviously new on our floor too. I think they are in the process of renovating the the hotel at the moment as the ladies downstairs toilet was closed for renovation. We had a really powerful shower and the room was as you would expect for a Hilton. It was pleasant to find a box of chocolates in our room on arrival and later in the afternoon a snack plate was delivered beautifully presented with olives and strawberries and other nibbles. The pool although small was pleasant and warm. The dining area did look dated but the breakfast was excellent. The drinks however were way overpriced in my opinion for this type of hotel three pounds twenty five for a coffee is mad money. The location is a bit soul-less in the middle of a business park certainly wouldn't have fancied a walk around there.

      Avoid if you can


      What a pitty I did not read the last 2 reviews before booking this hotel. They both give an accurate view of how grubby this hotel is. The funny thing was I had my 21st birthday there and thought going back would bring back fond memories. The hotel reallyy has not had any attention to the it in the 12 years since my 21st. Although the rooms are large they are in terrible condition. The ensuite was no better, needing a good scrub. The resteraunt served over priced food average food.

      This is really a hotel to avoid if you can, until Hilton spend some money on it to update its fading decor.

      What a shame.


      Have been staying here off and on since it opened in the late 80's.Was getting somewhat angry at how the managemant were letting this massive hotel slip.Shoddy rooms and dining areas.I stayed away for abouy 2 years until my stay in January 2005.I was sure that the hotel must have been updated or even decorated a little.I was totally stunned to see how it has not been touched at all in my 2 year absence.The reception is still worn out and grubby.The room was just as it was in the 80's.but now the walls are grubby,the carpets are worn out,even a huge bleach stain on mine.The bathrooms are a disgrace.All the woodwork was cracked,the shower trickled out pathetically.All in all the room was a huge disappointment.Although a huge room with two double beds,it's really shopwing it's age.I used the restaurant foe an evening meal.The wicker furniture is old and in need of a good scrub.The car[eta are thread bare in parts and the food was only average,where once i would have described it as excellent.The staff in the restaurant could have cared less about the customers.No tip for them there!!.

      This hotel SHOULD be a flagship hotel for Hilton.It is a huge and handsome building with the biggest rooms I have ever seen in a hotel.But it seems to be getting neglected for a reason I just do not understand.

      I will NOT be returning again after almost 17 years of visiting.

      SHAME on you Hilton !!.

      Dartford delight


      Very friendly staff, good quality acomodation and safe car parking. Bit of a busy area right by the Dartford bridge but makes it easy to find for the stanger. Cheaper at the weekends, gets busy duing the week with corprate functions but the hotel is big enought to accommodate all in comfort so you will not notice. Good location to start exploring Kent, the garden of England. Robert R

      TripAdvisor Reviews Hilton Dartford Bridge

      3.50 of 5 stars Very Good

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