Danubius Hotel Regents Park
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TravelPod Member ReviewsDanubius Hotel Regents Park London
The staff were very helpful. We had a corner room on the 4th floor and it was very quiet. The restaurant on sight was not very good unfortunately, but everything else was great! We would definitely stay again!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Danubius Hotel Regents Park London
Please try to avoid.
We stayed here for the simple reason of it being very close to the Lords Cricket Ground. Although we do not have many complains about our room, (except for the bathroom door which wouldn't close properly) we were extremely disgusted with the reception personnel. They were very rude and hardly had a smile for the guests! There was one exception though. A tall blonde gentleman who was standing at the door had such a warm smile for each and every guest. We wouldn't recommed this hotel to anyone unless like us, they wanted to stay very near the Lords Cricket Ground.
Not worth paying GBP 99 per night
We stayed at this hotel for two nights in June, 2005. We got a room on the 6th floor, which was clean and nice. Everthing else about the hotel is just average. The location is not very convenient for someone who wants to use subway (about 30 mins of walking from Baker street station). With the same amount of money or a little bit more, you probably can get a nice room in a better location.
Better than many in this price range ...
I stay very frequently in 3- or 4-star hotels in London, and this compares favourably. Stayed in a standard double room on the 11th (top) floor and wasn't troubled by noise at all. The hotel is built over a railway line, so light sleepers should probably avoid rooms on lower floors, or facing onto the roundabout behind the hotel. Room was larger than many of a similar standard, well-furnished and spotlessly clean. Food and drinks in the hotel are expensive, but there's plenty of choice on nearby St. John's Wood High Street. St John's Wood Tube (Zone 2) about 10 mins walk; Baker Street and Marylebone (Zone 1) about 15 mins. If you can obtain a discount rate - and a quieter room - then I'd definitely recommend this hotel.
Avoid at all costs
I booked this hotel with an internet agent because of the good rate, good car parking rate(£12.50 for 24 hrs) and japanese restuarant. When I got there the, they no longer had a Japanese restuarant and on departure they smugly charged me £22.50 for parking even though I showed them a copy of the advertisement and argued my case. (This was later refunded by the booking agent and the advertisement changed)
They also insisted on taking my car keys from me (for security reasons?...probably so I couldnt escape!!), and even rang up to my room to remind me to bring them to reception ...(I wasnt blocking anyone in)
Minskys buffet dinner... most of the cold food looked like it had been there for a few days and basic to say the least although the hot food was ok... but nothing special.
The room I had on the 5th floor, front was not adequatly insulated against the noise of the traffic which continued all night long, the M6 embankment would have been quieter I suspect.
Continental breakfast was a joke for a supposedly 4* hotel, served in the lounge/bar area (as opposed to the restuarant were English Breakfast was served). On pre-laid out plates, 1 small roll, 1 very small croissant,1 butter pat,1 stick of cheese,small jar of jam, a small choice of cereal and juices also available(help yourself).
Bar and restuarant staff seemed very helpful and professional, I feel reception staff need extra training in the art of dealing with customers.
Incidently.. there was another guy complaining about his coffee being cold when I was departing.
I really dont think this hotel warrants a 4* rating, more like a 3,First time Id stayed at a Ramada and will avoid this hotel chain in future at all costs.
Excellent hotel, friendly staff,great room and very good food. I will be going back to this hotel again.
This is not the hotel if you want to avoid troubles that are likely to happen.
At the time of checkin, a receptionist said there was no reservation for me. Acutually I showed my voucher but she could not recognise it. On the other day I asked for a super market where to shop, and one staff told me it takes 20 minutes to get there, but another staff told me it is within 5 mins walking distance. Such kinds of thing happened almost everyday during my stay. It might be OK if you can put up with these miscommunication, because it costs more or less just $100 per night. But you will definitely find much better place in Zone 1 if you pay $20-40 more. Not the best value hotel anyway.
Across from London's biggest Mosque & Lord's Cricket
Most staff cannot speak much of the English language, and have absolutely NO CLUE as to when the Post Office is open, how to get to tourist attractions, etc.. You'll need to use a good guide book, unless you want to be teaching these people about England. ( they should be paying YOU !)
Hotel is built above railway tracks, but once you get used to trains, the bed was comfortable & everything in the room operated as it should.
You should DEFINITELY stay away from the rooms that face the roundabout, as the traffic noise will result in an 05:30 wake up call .... and the noise continues till midnight.
Wake up calls by automated telephone system are very reliable and the TV has an alarm also, but DO NOT expect to receive one if you personally speak to an operator/staff member.
The Middle-Eastern version of "English breakfast" is really an insult to those of us born in the UK . Other food is "standard" fare, with much better food & prices available in St. Johns Wood main street.
If you are hungry in the middle of the night, you are out of luck since no room service after 23:00 and local restaurants & pubs are not open late.
The Lebanese shop near front of Hotel is now open 24 hours and has decent selection of snacks & essentials.
In a nutshell; staff, food, & location are terrible, but rooms are functional, clean & beds are comfortable ..... so long as traffic or train noise doesn't bother you.
Not user friendly
The location is not good for the tourist who likes to use public transportation, about 2 miles from Baker Street Station, and about a mile and a half from St. Johns Wood Station. The buses come to connect you quite frequently, but all in all, add about an hour to any journey, especially via the Baker St. Station.
The Staff at the hotel had zero customer service skills and zero knowledge of the area/country, or how to get anywhere. They had never even heard of some very famous tourist attractions. I don't believe any of their staff are UK natives. Management had not even negotiated a rate with a sedan service to take hotel guests to the airport, which is something even little hotels usually offer.
If you are booking the hotel based some kind of breakfast package deal, don't. If they do decide to honor it (it seems they don't know in the UK what kinds of deals are being offered for their hotel even via their own res centers) it is the worst breakfast ever, warm yogurt, a couple of stale rolls, and tea that had been boiled on the heat for hours (with the bag in the pot), not fit to eat, or drink.
You have to prove your rate to the registration staff, so be prepared. The hotel has some updated rooms and some outdated ones. If you get an updated one, the room is just fine. My travel companion got an outdated one, it was run down and a bit depressing. Half the hotel is either facing a busy road or the train tracks, both loud.
All and all I would not recommend or stay at this hotel again.
I stayed at the Regent's Park Hotel, St John's Wood London, on business in April 04. I found the staff unhelpful as I had to suggest they helped me with my cases. Their was no sewing kit in the room to mend my shirt, and sewing kits are in hotel rooms as standard. The paper I ordered was several days out of date and had to be sent back until the right paper came. The room was basic and the hotel did not deserve it's four stars, as it felt like a two star hotel. I would not recommend this hotel to any of my business peers, there are far better hotels in London in which one can stay, and this hotel was basic and awful.
Possibly the best London Hotel I've stayed in...
We enjoy regular trips to London, shopping, site seeing etc and our usual Hotel, London Elizabeth, was closed for much-needed refurbishment, just before Xmas-03. We don't expect much from London-based Hotels and contacted Ramada Plaza because of it's location adjacent to Regents Park, thereby giving easy access to Oxford St, etc.
The hotel offered the best price plus secure parking outside the congestion zone. We were very impressed on arrival by the reception area and the rest of the Hotel did'nt disappoint. All staff were very polite and standards of comfort & cleanliness throughout were excellent. We especially were impressed by the restaurant, Minskys, for it's atmosphere, comfort & food. Overall we can recommend all-round this Hotel's location, facilities, price & standards especially when compared to other central-London Hotels and we look forward to our next visit.