Damson Dene Hotel
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Historical Traveler Reviews Damson Dene Hotel Windermere
Could do Better
The brochure does make the hotel look better than it is. I visited with my wife, daughter, son in law and my 18 month old Grandaughter. The staff were exceptionally nice and caring with my Grandaughter -.particularly in the Dining Room -nothing was to much trouble.The meals were good,although portions were a bit small- for the men in particular.
We enjoyed a clean and very nice Health Suite,downside was no BeautyTtherapist and the Squash Court was filled with beds.There is a tendency to have laundry and beds in corridors etc.
The family room (woodland suite) was very big with a patio and garden, however the patio was not clean,it was covered in dog or duck food and the grass was six inches long,as dogs are allowed we did not know what was in there,and therfore coud not use it.As with other reviews the tiles were all covered in black grout,a sign of poor cleaning over a prolonged period.Our room was small but fine (also black grout)
They could not find iron boards etc. Staff were nice but appeared indifferent to complaints.The Hotel does not appear to have a strong manager.Constantly passed staff drinking lager and whisky outside the kitchen -entitled to this but in a three star this should be out of sight.
Overall enjoyed ourselves,but this Hotel could do much better,nice location,requires to be modernised and to be more professional in regard to monitoring communications and cleaning.
Rooms claustrophobic, cleaning service disgusting, breakfast excellent but evening dinner very poor. This is the first hotel where I have been asked to pay for coffee after the evening dinner and no choice of potatoes and extremely hard vegetables. Lounge deceptively nice in appearance but no springs in seats ! Bar prices ridiculously expensive e.g. £1.90 for glass of J20 and no evening entertainment. We should have stayed three nights but as the hotel and room were uncomfortable we left a day early.The management was indifferent to our comments.
hi aving just stayed at this hotel i thought i would dispel any of the bad comments read so far.
I stayed here with my mum for 2 nites the food was excellent as was all the staff, the rooms could do with a lick of paint but overall were very good.
we are thinking of booking again to go in june and take my grandson with us.
The drinks were abit pricey but no more than you would expect to pay for an hotel.
A little bit of this, a little bit of that.....
I booked a '3 night-pay-for 2' deal either side of Valentines Day. The deposit was paid and the brochure came through in good time before we set off. The Brochure was a little misleading and made the hotel look far more attractive than it actually is, which externally looks tired. Internally, the hotel has gone past its best. I booked a four-poster bedroom with jacuzzi. The latter was virtually new and the bathroom area was well appointed; the bedroom was, like most of the hotel, tired and disappointingly cramped. The owners need to do something about the matress which was probably as old as the four poster bed it lay in - lumpy is too kind a description! The leisure club facilities were good, though the steam room didn't work for most of the time we were there. The sauna was good but the solarium was a complete rip-off at eight pounds for 10 minutes.
Evening menu was a pleasant surprise, with a limited but very well thought out menu that represented good value. Expect to pay over the odds for spirits and wine.
Staff were either friendly or dour, a touch of 'pot-luck' I'm afraid; however, the largely eastern-European staff employed in the 'front of house' were excellent: friendly, courteous and always helpful.
Room service was odd. On each occasion our room was not serviced until late afternoon (after 3.30!) and then only because we had decided, after a days outing, to go to the leisure facility; had we decided to 'chill-out' in our room, I'm not convinced the room would have been serviced at all. Service appeared to comprise: make the bed, change the used cups and empty the bin, nothing more.
Car is essential.
Overall impression is one of mild disappointment, especially as there are plenty of other 3* hotels to choose from in the area. Don't be suckered in by the brochure because it shows the hotel up in a far more graceful light than it actually is.
We have been staying at Damson Dene on our (yearly) visits to the Lakes for the last 5 years, however our most recent visit will be our last.
We booked quite late, and, against our better judgement, agreed to stay in a smoking (four-poster, the most expensive) room. When we arrived, the room reeked of smoke. Everything - the sheets, the carpet, the walls.. Smoking rooms will smell of smoke (obviously!), however this was, in my opinion, down to the standard of cleaning. At our request, the room was re-cleaned and the bed linen changed, which much improved the smell. It begs the question though - had the bed linen been changed and the room cleaned properly in the first place?
We were moved the next day to a non-smoking room. However, this was not much of an improvement as the rooms really are getting very, very worn down, and the cleaning standards are simply awful. The biscuit crumbs I dropped on the floor were still there 4 days later when we left. Dirty towels were left dumped outside our bedroom overnight. Behind the headboard there were cobwebs. I could go on.
We have stayed here previously because the hotel is cheap, the food is pretty good and the staff are nice enough. However, I will not be returning.
Very good food, rooms shabby
The food was very nice, a very good standard. The room we had - no 20 was very small and the walls between rooms very thin. There was noise for about 3 hours during our first night - seemed like creaky pipes, it was irritating and kept us awake but the hotel management refused to believe us - "first we have ever heard of that problem". We mentioned the noise to another guest but he had not had any noise during the night. Nice breakfasts. Unfortunately didn't get to try the pool and sauna etc but heard it was quite nice. The hotel is in a lovely area, shame about the noise on our first night. You do need a car to get about, its about 4/5 miles into Bowness and Windermere. Beautiful walks a-plenty close by!
When we were interested in booking this hotel we were told the dates we wanted were available and offered a choice of two rooms. Later when we tried booking the same dates and room as described we were told that they don't accept two nights and were only taking three night bookings! I find this disgraceful as we were really looking forward to this trip! We won't be looking at Damson Dene again and will recommend anyone else not to!
Over rated - average at best
We read the reviews and the brochure, all sounds fantastic, most rooms with jacuzzi,etc etc. We stayed there for a wedding, and can honestly say it is average at best.
The room was poky, tiles were loose in the shower and there was mould all over the shower wall. The room walls were paper thin, we could here a couple in the adjoining room 'enjoying themselves' clear as day.
The bar had dirty windows, a couple of which also had cracks in, didn't look very well looked after. The meal was quite nice
The leisure club is great however, nice size swimming pool and a nice spa bath. Didn't try the gym, but it looked pretty good.
The wedding meal the next day was very poor, very slow service and poor quality food, definitely not 'Les Routiers' as displayed outside the hotel.
The hotel is in the middle of nowhere, nice and quiet, but you need a car to get around.
We paid about £80 a night, which was a bit over the top I think.
We have just booked again for this summer to go back to the Damson Dene Hotel. This will be the third year we have been to this fantastic hotel. The staff are always very polite and helpful, the food is just to die for....we have two children who can not wait to go back. We have raved about it so much that my in laws are coming with us this year. Scenery is stunning, Lake Windermere is just a short drive away. We can recommend this hotel to anyone.
it is off the beaten track and u will need a car to get about.........
the food and the rooms are very nice..............
we were there last nov 2004 and have booked for this nov 2005
the hotel has a well equiped gym and lovelly pool
nice log fire blazing away for november stays..........
very nice walks all around
TripAdvisor Reviews Damson Dene Hotel Windermere
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