Damai Beach Resort
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Historical Traveler Reviews Damai Beach Resort Kuching
We had our 7th trip to Damai in November05.
We will be returning in October06.
I am shocked at the reviews given by some tripadvisors.
I think when you visit Kuching/Sarawak you have to put yourself into "Borneo" time and relax.
Nothing happens very quickly but hey have you got an appointment to go to?
The staff are always friendly always found rooms clean and setting is "Paradise"
Cant wait for the next trip!
We loved it
Sorry to hear that some people had problems with the Damai Beach resort, my wife and I have stayed at the Damai Lagoon on two occasions totaling 4 weeks and frequented the Damai beach for use of the pool and for dining out several times, and have found the staff to be courtious proficient and only too pleased to help in what ever way they can, I for one and another couple that we met there from the UK will be heading back that way for our Christmas break 2006 and will no doubt have an excellent holiday.
Great room for the price. I think it cost us under US$50 per night per room. Maybe it was during the quiet time of the year (late January) but the family loved it. We stayed in one of the hilltop suite - huge. It even had a spa. Nobody else there on our side of the road so it was very quiet. The hilltop pool was excellent, better than the main pool.
The included breakfast is decent although not much changes in the daily menu. We didn't eat in the main restauranr but the Treez restaurant within the resort have reasonable prices. Again not much of a variety but still we had to eat.
Kuching is just a 45 minutes ride in the shuttle bus for under US$3 each way.
The wet season wasn't wet at all...
All in all excellent value.
Love the hotel and staff
we have stayed at this hotel five times now and love it, the food and the staff have always been friendly and efficient, in fact we love it so much we are going back next year
Go for the chalets, steer clear from hilltops!!
We opted for a deluxe hilltop room upon recommendation that the views are nice & the pool at the hilltop nicer than the one at the main building - but that was ALL there was to the hilltop rooms. The room was dusty (housekeeping used brooms - that could have contributed), the toilet looked old, housekeeping takes an eternity (apparently the store is down at the main building) and DO NOT rely on the shuttle button for the shuttle service - call ahead to the lobby for a shuttle. We waited half an hour one morning and ended up walking down to the main lobby with a toddler in arms... and no shuttle passed us!
We managed to get a chalet after 2 nights, and it was much more pleasant. Right on the beach (which was very nice - beware of the occasional jellyfish though) and room was newer and better maintained.
The Kid's playground is nothing to shout about - the rocking horses do not rock & the treehouse's interior is wet & mouldy looking. The play area is locked up. Overall, looks more threatening than inviting!!
Eat out if you can - there are several eating places which provide free transport. The dinner buffet at the hotel is very poor value for money.
At least the Damai Beach looks better than the Damai Lagoon. Facilities there look even more tired than the Damai Beach, and the restaurant's food is not much better, and service is very slow and staff look very disinterested. At least the service at Damai Beach is friendly.
That said, we'll probably stay at the Damai Beach again if we go to the area, as it appears to be the best in the area.
What a HUGE disappointment
This hotel is in a beautiful location, with nice rooms and a nice pool, but any appeal is completely ruined by the dreadful service and the awful food.
We decided to eat in the main restaurant on the first night. It was a buffet meal and we tried several courses. The food was cold and poorly presented. The items in the buffet were not replenished and no-one cleared any plates from our table during the entire meal. At the end of the meal we had 9 dirty plates on the table and had to stack them ourselves to free up some space!
The poolside 'bar' was a joke. Drinks can be ordered at the bar if the barman can be bothered to turn up, because he's also attending the bar in the hotel and preparing drinks for the restaurant. It took over 45 minutes to get a drink, and the barman dropped it just as he was about to hand it over!
Lunches were prepared and left standing covered in flies before they were finally brought to our table, by which time they were stone-cold.
This hotel needs a complete change of management. No-one seems to know what they are doing, especially in the restaurant. There are either insufficient numbers of staff, or the staff are not being properly trained. A new chef and a change of menu is essential. As a European on holiday in Asia I do not want to eat poor quality Western food. I would rather have good quality local food, prepared properly and hygenically.
I am already preparing a letter of complaint to send to my tour operator. If anyone from Holiday Inn reads this, please do something before you disappoint more people. This hotel could be lovely, but the service and food is awful.
Lovely Views, Tasteless Foods
On the arrival day, my friend and I was so impressed with the surrounding views. When we entered the room, once again we were very happy to see that it's such a big room for us with 2 queen size bed. However, when we tried the room service food, it were very un-satisfying as the foods were very tasteless. We tried to be positive and I keep convincing my friend that the food for the breakfast would be better. However during our stay there (3 days), I can conclude that the breakfast more focusing on Western food which suit the taste for tourists from Western. It's very difficult to see local food especially Malaysian famous meal for breakfast "nasi lemak". I even heard one tourist complaining that they want to try Asian breakfast instead of Western. We've tried buffet dinner there and it were very unsatisfying to see the selection of the food. It's not variety and the taste, as I mentioned above.
In conclusion, it's nice place to stay with friendly staff but when it turn to find the best food, I suggest you guys to go to Kuching or nearest place i.e Kampung Buntal.
STAY WELL WELL AWAY!!!!
When there's nothing good to say usually it's best to say nothing at all, but in this case.......
First impressions are very good when you arrive, there's a nice reception area which looks over a nice pool & restaurant with an outside veranda. Then there's beach & the amazing views of the South China Sea (shame about the murky water & BOX JELLY FISH).
A superior pool side room is quite large & comfortable, but that's about as good as it gets really.
The Santabong Cafe is the only place to eat in the main complex of Damai Beach, but unfortunately you take your life into your own hands. My advice is stay well; well clear of ANY meat/fish or anything that has to be properly cooked to be eaten.
I was only here for four days, but after the second day I was eating chips & vegetable spring rolls. Several people in our party were ill & one was hospitalized through food poisoning, I personally had uncooked chicken and a burger that tasted of disinfectant. As for the fish it was cooked hours before and left on trays for the buffet for the rest of the night. The staff at Damai Beach are pleasant & very apologetic which is a lot more than can be said for the staff Damai Lagoon.
The Damai Lagoon is an annex to Damai Beach accessible via the free shuttle bus or a 10 minute walk. They also have the one restaurant which is very big & spacious, the food at the Lagoon is excellent & cannot be faulted, but this cannot be said of the staff.
It's almost like the hotel dragged people off the street a few hours before & asked them to go be waiter/waitresses. I ate there twice & both times the meal took in excess of 3 HOURS to complete with approximately 30-45 mins eating time. We had to clear our own plates away on one occasion. But the thing that really gets to you is the compulsory 10% service charge.
So it's which is the lesser of two evils 1) Get food poisoning at Damai Beach or 2) Die of starvation at Damai Lagoon.
damai beach was a wonderful place that i ever had. staff was lovely and well-trained. all being friendly and giving service promptly. but, it is quite busy especially weekend. the are suddenly in bottleneck and well we think the have problem in shortage of staff especially in service area and front line. everything was okey..and the room was lovely especially seafront chalet and executive suite. next time, we'll try to stay in Baruk Suite.
Dont visit on a bank holiday weekend as it is a nightmare. Make use of the shuttle to visit the pool on the top end of the resort as it is beautiful and much more tranquil than the general pool. Food at the resort is ok but take a trip out to the numerous eateries near by - many will provide transport.
TripAdvisor Reviews Damai Beach Resort Kuching
Travel Blogs from Kuching
Upon arrival at Damai beach, we were shocked by the scale of both the nearby Mount Santubong (810m) and our sprawling resort. We checked in, hiked to our room and then headed to the kids pool. There must have been 100 children bobbing into the knee-deep, broiling pool into which a scarily steep slide exited without any system for keeping kids away …
Bardy made friends with a lovely little girl called Amber. She had been playing in the pool with a very desirable beach ball which caught Bardy's attention. Bardy was his usual shy self to begin with but, with Amber's encouragement (she was practically a grown up at 8 years), they were soon playing together nicely. Lounging around in the baby pool …
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So after a shower and hand washing (shorts should dry overnight). We headed off to a local food place which ...