Cypress Hotel - A Kimpton Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Shuttle bus service
- Room service
- Room service
- Free High-Speed Internet
- Free High-Speed Internet
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TravelPod Member ReviewsCypress Hotel - A Kimpton Hotel Cupertino
Our room has just been remodeled and the services are great. We have been coming to this Hotel for a few years now and it's the only place we will stay in this area. I would recommend the Cypress to anyone!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Cypress Hotel - A Kimpton Hotel Cupertino
For the dogs - we loved it!
We brought our 2 dogs, and all of us felt very welcome. Every staff member we encountered was genuinely warm.
And how nice to find a hip Kimpton hotel in corporate Cupertino! The decor is luxurious and funny at the same time; like a movie version of some ancient Venetian hotel - but with all the modern conveniences, including soundproof rooms, comfortable beds, and free internet access. Our spacious suite had every amenity, including a jacuzzi tub for two in the bathroom.
The hotel restaurant is also nice - they went out of their way to serve us on the terrace, so we could breakfast with our dogs.
We'll stay there again!
We just returned from a one night stay at this hotel, and we're still stunned by what we experienced there. It's one of the best hotels we have ever stayed at (and we do a lot of traveling). The hotel itself was beautiful, but the friendliness and attentiveness of the staff is what really shocked us. We brought our dog with us and they immediately brought a bowl with food to our room, and then a few minutes later brought him bottled water and bisquits. Every single staff member we came into contact with was warm and friendly! Our deluxe king room was just the right size, and it had two comfy chairs to relax in as well a computer desk and chair. I usually have to bring my own shampoo and other amenities with me, but since they have high-quality Aveda products in their bathrooms, I was able to do less packing. Even so, I ended up bringing many products that I didn't need. They provide you with q-tips, cotton balls, bathrobes, hair dryer, wine opener, mini-bar, FREE internet access, and they offer complimentary wine in the evening with great wine! Our bed was incredible (we had a wondreful sleep) and finding leopard-print bathrobes in the closet provided us with a good laugh. We ordered room service for both dinner and breakfast, and we were happy with both meals, although breakfast was espescially good. All-in-all, this hotel, without a doubt, is what I would expect from a five-star hotel. Our stay was fabulous, and we can't wait to find another excuse to go back there again.
Second stay at this hotel. Had a suite before but staying in a room is just as nice. Warm, cozy decor and always love the leopard print robe and fur throw on the bed with aveda amenities in the bath. Starbucks coffee in the room and free wine service at night and free coffee and tea in the morning in the beautiful lobby. I always sit on the cabana in front of hotel to sip either. Fitness center is small but adequate. Business center is great but you also have free high speed internet in the rooms. Oh yeah and free chair massages on certain nights during the wine service. Food at Helios and room service is excellent. Not just a hotel but an experience!!
After reading so many great reviews we decided this was the place. The reviews were right on. The rooms were decorated in a fun and contemporary style, not to mention that they were impeccably clean. The bed was so comfortable from the down comforter to the crisp clean sheets that were changed daily. There was a small workout room with free weights and cardio machines for those of you who are interested in working out. For business travelers there are hookups for the internet in your room. The hotel also has two computers that guests are free to use. Included in our stay was the daily newspaper, which was a nice touch. There was complimentary coffee from 6-8 am and complimentary wine for two hours in the evening. The overall service was great.
The front desk recommended that we visit Santana Row. Only 4 miles away, this was a great place for dinner and shopping. There were many upscale stores like Gucci, Tods, and Armani Exchange, to name a few. Restaurants here are very busy, call ahead and make reservations. Across the street is the Westfield Mall, it is truly on of the biggest mall I have ever been to. If you get tired of shopping, visit the Winchester Mystery House. This mansion is very fascinating to tour.
Our stay at the Cypress Hotel was fantastic. We will be coming back!
This hotel delivers
I booked a week at this hotel with my colleague for a business trip in March 2004, based on reviews posted here and elsewhere. This hotel really did deliver: friendly staff; clean, high standard room with intriguing decor; received our room preferences; easy parking on-site; central location; free newspapers; decent if not somewhat overpriced restaurant. This hotel also had a PC and Mac in the lobby with free internet connection, which was very convenient. Brand-name shampoo AND conditioner too. This hotel totally met my expectations, and I would definitely stay there again.
Had a great night at the Cypress Hotel. I appreciated the free, super-convenient parking, and the complimentary high-speed Internet access (BYO laptop). The room was nicely appointed, and the front desk staff was gracious, welcoming, but completely unobtrusive. I would definitely return.
Personal service excels
My first communication with the Cypress after reserving our room was an email request for a king, non-smoking room. The following morning, I received a response from Aaron, Guest Relations Manager confirming my request and adding "we're excited to have you with us."
The Cypress is a boutique-style, 9-story hotel built in 2002 with just over 200 rooms.
We checked in around 2:30pm and found Aaron at the desk. He was quick to extend an invitation to the hotel's afternoon wine reception at 5:00pm in the "living room."
On our way to the elevator we noticed both business and fitness centers as we passed by. Elevators are decorated with rich red velvet. Very classy!
Upon entering our room on the 6th floor, we knew the photos on the website were for real! The decor is very striking with an African safari theme throughout. Lots of reds and golds...a welcome change from the more sterile Hyatts, Marriotts, Hiltons, etc. While the rooms are not large, the high ceilings help to create an illusion of greater space. Room size was in no way a detriment to our experience, I might add.
Room/Hotel amenities include: Robes (leopard design!) Complimentary High-Speed Internet access Desk w/ergonomic chair Comfortable chair w/ottoman Hotel Stationery Sony stereo AM/FM system w/CD player Stocked honor bar Chordless phone Room Service Iron and ironing board Umbrella Coffee maker w/Starbucks coffee Hair dryer Aveda bath products Complimentary self parking Valet parking Helio's Restaurant (BLD) Complimentary wine reception Business Center Fitness Center
After exploring the room, we set out to see more of the hotel. As we wandered by the reception desk, Aaron again greeted us and asked if there was anything he could do for us. After saying "no" he offered us a head start on the wine reception (about an hour early!). We made our way into the "living room" where he reappeared with two glasses of cabernet! Talk about personalized service! Needless to say, a very enjoyable two hours was spent in the confines of this beautiful area.
The living room consists of two large, red, high back sofas with numerous chairs all around and a fireplace. Decor is again very fitting of a boutique hotel with the African safari theme prevelant.
We enjoyed a delicious dinner at Helios Global Brasserie which is connected to the hotel. A very chic establishment with both bar and restaurant. The menu confirmed "global" in the name with an eclectic menu from around the World. The seared sea scallops were "melt in your mouth" delicious!
Of special mention is the fact that every time we walked past the Guest Reception desk, the employee on duty would always make a point to acknowledge our passing and greet us. This is indicative of good customer service training and goes a long way towards positive guest relations.
While primarily a hotel for the business traveler, it's a great place for locals who just want a nice getaway. This is not a tourist area, but rather tucked away amongst strip malls, etc along busy DeAnza & Stevens Creek Blvds.
The Cypress offers a refreshing change from the 3* downtown San Jose hotels. A great place to stay whether on business or spending the night after attending sport or entertainment venues at the San Jose arena.
Prepare for a romantic pampering!
I have stayed at the Cypress Hotel numerous times and every time it's like a fantasy come true. The rooms are elegantly draped with rich velvet colors. the beds are adorned with fur throws and fur pillows.
You feel as if you're on a clowd the instant you lay down. The rooms are provided with starbucks coffee, a surround sound system, and fluffy leopard print bathrobes. Once you enter this paradise hotel, you will never want to leave!
A wonderful experience. Excellent service and an excellent room.
Superior surroundings abound.
Perfect weekend get away
Get ready for a wonderful top-notch 21st century travel experience at the Cypress Hotel in Cupertino, CA. You'll be seeing spots on the wallpaper and the leopard-skin bathrobe in your room. Don't be distracted by the high-speed digital access and wire that rectracts into its own storage bagel. The bed/linens are phenomenally comforable and the headboard cushioned for reading in bed. The restaurant and bar, Helios looks like it would be equally comfortable in Milano, Italy. Very stylish with a diverse menu leaning towards the Med a la California style food. If you're travelling with teenagers, Armadillo Willy's BBQ restaurant shares the parking lot and has excellent Q and french fries. For $40 the belly whopper dinner really feeds a family of 4.
Excellent hotel, extremely comfortable and I'd recommend it highly.
TripAdvisor Reviews Cypress Hotel - A Kimpton Hotel Cupertino
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