How has this hotel rated in the past?
- Continental Breakfast
- Shuttle bus service
- Room service
- Swimming pool
Photos of Crystals
Historical Traveler Reviews Crystals Soufrière
Crystals is a jewel!!
Within five minutes of our arrival we felt as though we had known Monica and Martin for years! They are a lovely, friendly couple who made our visit magical with special touches like complimentary champagne, beautiful flowers, chocolates and candles on Valentine's Day, and a wonderful cocktail party mid-week. Our cottage (Papaya) was perfect: comfortable, beautifully furnished, and very clean, with breathtaking views. Crystals is a jewel - hidden away above the town of Soufriere with views of the Piton Mountains and the Caribbean Sea. Monica is a very thoughtful and efficient hostess who arranged to have someone meet us at the airport upon arrival and organized our 4-wheel drive rental. We arrived in St Lucia intending to fully explore the island; but thanks to our exquisite surroundings we stayed close to home all week enjoying the peace, tranquillity and friendly attentions of the staff at Crystals. We can't say enough about Crystals -- it is a stunning vacation spot with the best hosts one could wish for!
Personal Touches reign at Crystals
We just returned from a wonderful 6-night stay in St. Lucia. We split our time 4 nights at Crystals and 2 nights in Marigot Bay.
The personal touches put into each of the 4 villas and the charming hospitality of our hosts are what make Crystals such a unique place to stay. Monica and Martin take such pride in Crystals and want their guests to experience the best vacation possible. We booked directly through contacting Monica via the website. She took care of everything for us, where to dive, where to rent a car (You definitely need a jeep in Soufriere), where to eat (Mago, Hummingbird, Anse Chastanet) etc. She had Errol deliver a car to us from the airport at a much better rate then a cab would cost us. He even escorted us back to Crystals in his jeep since we'd probably have lost our way trying to find Crystals. (Surprisingly, we got used to the left side of the road driving a lot faster than we thought we would). By the way, most of the cars are stick shift so you might want to specify if you need an automatic.
Arlette, the wonderful housekeeper (and one of Martin's many sisters) had such a fantastic personality. She made sure we were welcomed, showed us around our beautiful 2-story cottage. We were upgraded, for no reason at all, and we were pleasantly surprised that our fridge was fully stocked with treats: rum punch, bread and cheese, water and soda. It's these little touches....
Monica and Martin came to greet us the next day with more rum punch and wine in hand. She showed us around each of the cottages like she was showing us her home. You could tell these villas are her passion as she took great pride in showing us every aspect of the decor from mirrors aquired in Indonesia to the granite marble countertops from Italy. To add to that the views of the Pitons are amazing.
Monica, Martin and Arlette did a great job of introducing us to the other guests since there was no common area or restaurant. We had dinner with a lovely couple from Baltimore and wound up diving a few of times with another great couple from Connecticut.
All in all our stay was fabulous. To address some of the complaints in some of the other reviews, if you are looking for a 5 star resort with all the amenties, then yes, Crystals may not be the place for you. However, if you're a little more flexible,ie. ok with venturing off the property for a restaurant, bar or beach, having no common area, don't mind a few mosquitos since Crystals is up in the mountains etc (use the mosquito nets on the beds - they work great) then Crystals is the perfect place.
Another review mentioned low water pressure... we experienced that as well, but Martin quickly came over and replaced the shower head and fixed it right up. Arlette told us that Monica will usually lend guests a cell phone to contact her or Martin should they need anything, but we didn't feel the need.
It's clear that Monica and Martin really care about their guests and aren't just out to make a buck. When we decided to keep the rental car for an extra 2 nights to drive to Marigot, we called Monica on New Years Day (sorry Monica) and she helped us orchestrate the car return from an hour away without having to pay an extra pick up fee. That was above and beyond service since we weren't even staying at Crystals at that point. And to be honest, when looking at the villas at the other big name resorts, none of them came even close to ours at Crystals. For the value and the service, Crystals was by far superior.
Thanks Monica, Martin, Arlette and everyone,
We'll definitely return.
Francesca and Dan
New York, NY
Almost Cried When We Had to Leave!
If you are looking for a luxurious, romantic, secluded accommodation at a reasonable price, look no further. CRYSTALS, owned and operated by ex-pat Monica (Irish-born, English boarding school-bred) and her husband Martin (St. Lucian), is a collection of four self-catering bungalows. We had million dollar views of the famed Pitons, the Sulphur Volcano, and the sea.
Although each bungalow is beautifully appointed with unique, exotic, and comfortable furnishings, we preferred to spend most of our time outdoors. Each bungalow features at least two balcony/patios; two have large plunge pools, one has a small plunge pool, and one has a tree-top hot tub. I felt so close to nature and far from the worries of the world, I lovingly referred to Crystals as "luxurious camping", even though we had all the modern conveniences (a/c in the bedroom, full kitchen, electricity, cell phone, hot shower, t.v., stereo). Just walking the roads around Crystals is an adventurous exploration; you'll come upon fruits too numerous to mention, birds, flowers, and butterflies, gracious neighbors, and more beautiful vistas.
While the accommodations were outstanding, we really appreciated the personal attentions of Monica, Martin, and their staff. Monica went out of her way to arrange the beautiful, tropical wedding I'd always dreamed of (which was no small task since I'd brought the wrong paperwork from home). The staff was always ready to assist you with anything, and happy to share their culture when we bombarded them with our numerous questions.
Close to all the natural wonders St. Lucia is known for, Crystals is the perfect choice for independent travelers.
Crystals - we loved it!
In early February 2005 my wife and I spent 9 days at Crystals then spent 6 more days at Rodney Bay in the North. Crystals is far removed from the hustle and bustle of your typical beach side resort, it is set on a mountainside with breathtaking views of the Pitons (two pointy mountains that St. Lucia is known for). Make sure that you get the cottage that faces the Pitons with it's own private plunge pool and bedroom french doors that open to a view of the Pitons that you will not soon forget and Sheba the friendly dog will keep watch at night and laze around during the day. The owners Monica and Martin Charles are very friendly and accomodating. Crystals is not for everyone, it is isolated and open to the jungle environment and it is a good idea to have a jeep which Monica can arrainge for you . We loved it, we like the native atmosphere, the seclusion and the choice to barbeque by the pool or go into town for dinner. If we retrurn to St. Lucia we would defintely stay at Crystals once again.
Week end paradise
My boyfriend and I went to ST Lucia for a week end we stayed 2 truly romantic days at Crystals in Soufriere,for us it was very special and different, we felt like Adam and Eve.we hope to spend lots more week ends in St Lucia and at Crystals. we love it.
We had a honeymoon that we will never forget
we stayed two weeks at Crystals for our honeymoon, we could not have asked for a better place to stay, we had a very romantic room with a postcard view and our hosts made our stay extra special thank you monica and Martin.We hope to return
TripAdvisor Reviews Crystals Soufrière
Travel Blogs from Soufrière
... cruise ship. One of the guys from the boat company was nice enough to drive us over there to catch the tour from that point.
The boat left the bay and went out to find some whales. Obviously since this is looking for animals in the wild, there are no guarantees you'll see anything, but the brochure advertises that they see whales 85% of the time. I figured that even if we didn't it's still a nice boat ride. It was. The weather was gorgeous and ...
... since we were armed with a copy of the Lonely Planet Guide for the Caribbean, we would not sign up for the Carnival shore excursions. That decision meant we were bombarded with offers for tours and taxis as we walked out of the duty-free shopping area and into the bustling capital city of Castries. In three blocks I said no more than I can possibly count. However, everyone to whom I said no responded back very politely. That made us feel good ...
... the years. St Lucia ownership actually passed back and forth between the two countries 14 times! Pigeon Island is not so much an island anymore. The channel between was filled by human hands and is delightfully filled with one of the 5 Sandles Resorts on the island. There were lots of ruin around the island and the walking was well worth it, as the now nature reserve, has two fantastic look out points, which give spectacular views. After getting hot ...
... br> We headed off along the road toward the lighthouse. It was really hot and sunny, the road was rough and circled a long way around the lighthouse to the far side of the island. We walked down to the sea on the windward side, but it was rough and uninviting, so we cut across to the escarpment with the lighthouse and a communications tower on it. By now we were hot and tired, and happy just to cut across the island back to the main road to pick up a bus, but ...
... 8217;s Bar with a Chairman’s and Coke – the girl behind the bar mixed it and asked me if it was too strong, which it was (probably kill a horse) so I asked her to top it up, which she did. This place is similar to most of the bars in Soufriere – very much a local thing - ceiling fans instead of A/C, plastic tables and chairs, and a small bar with a limited selection of spirits on display behind it. Sue’s had the added touch of tablecloths and a small ...