Crowne Plaza Hotel Salzburg - The Pitter

Rainerstrasse 6 - 8, Salzburg, Salzburg, Austrian Alps, 5020, Austria | 3 star hotel
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This 3 star hotel, located on Rainerstrasse 6 - 8, Salzburg, is near Mirabell Palace and Gardens, Panorama Tours Original Sound of Music Tour, Bad Gastein, and Salzburg City Tourist Office.
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    TravelPod Member ReviewsCrowne Plaza Hotel Salzburg - The Pitter

    Reviewed by judy59

    A restful place

    Reviewed Jun 22, 2013
    by (8 reviews) , New Zealand Flag of New Zealand

    Enjoyed the room, nice and quiet. Food excellent in the restaurant. All good except for the single beds - comfy and slept well but single.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Crowne Plaza Hotel Salzburg - The Pitter

    Good value for money - its got a gym and pool!


    We stayed here for two nights and had a fairly good deal from online - we will have to take the tip of the other reviewer and see if we can get it booked directly next time.

    We did not know that there was a pool and exercise area in the basement - nothing huge but was completely empty when I went down and I would have given anything to be able to get a swim in and some excercise....oh well, now you guys know!

    It rains...a Salzburg so if, like us, you did not have an umbrella, do not risk it and end up paying 8 euro for a small piece of rubbish from a street seller but borrow one from the hotel.

    It does feel business-like but we had no problems with the staff...I was not dressed in a business suit but just jeans and a t-shirt but have long past stopped caring about perceptions - I found them helpful and pleasant and could not fault them.

    The rooms are big, bathrooms are fine but we also had trouble with the door...also, the shower head kept falling down so I had to rig it up with the expandable clothes line - did not report it till we left since did not bother me that much and we are rarely in our rooms - we spend the time outside seeing everything.

    We though the breakfast a bit dear so bought stuff in the BILLA stores that are cheap for a sandwich!! The bar in the basement (Pitter something) is fine and not bad value...the fruit salad is HUGE and the best value though!

    Its a quick walk from the station and a nice loop from across the old city and into the new Vienna will get you off the beaten track (excellent sunglasses shop on one of the streets - don't know if I am allowed post it here but wil amend if I can) so the location is fine.

    Altogether, its good value - nice and central.

    Would also agree with the tips about the map.

    Oh...our room was very cold and the aircon would not move up so the opposite problem to the other reviewer.

    We would stay there again - the best recommendation that I can make.

    OK hotel but you deserve better if you are on holiday


    The hotel is next to the railway station and is convienient for the airport, the walk to the old part of the city is 15 mins (timed it several times and walking at a brisk pace). My room was tiny, the air conditioning did not work which was reported but despite the hotel saying they had fixed they did not, as I had a south facing room and temp was in the mid 30's during the heat of the day, it was difficult to sleep at night. You could not leave window open as noise seems to carry from the streets below. I could not open the bathroom door fully as the toilet would get in the way it was so small, if I was a larger person I would have struggled with the over bath shower. Service in the lounge bar was painfully slow, the barman would disappear for 15 mins at a time, the garden area was nothing like the hotel web site photo's much less attractive, its not really a garden more of a quadrangle at the back of the building, it also closes at 10pm. Overall I would not recommend this hotel, do as someone else suggests spend a little more and stay at the Sacher, this is too much like a business hotel (across road from congress centre) if you are on holiday you deserve a hotel that does not remind you you have to go back to work!

    Excellent hotel in a good location


    If you can afford the price, it stands as a good starting point to visit Salzburg.

    Coming back for more


    We have now stayed at the Crowne Plaza in Salzburg ("The Pitter") on two occasions and will be going back again as we enjoyed it so much.

    The rooms are lovely and the service excellent. Whilst the buffet breakfast is rather on the expensive side, it's worth trying because the quality and amount of food is great!

    I always keep an eye on the hotel's website and book direct because they tend to have special offers on which save you a lot of money! It's easy to do this because the online booking procedure is very efficient and the staff very helpful if you e mail them.

    The location is ideal for visiting because it's a 10 minute ride from the airport (it costs about 12-15 euros by cab) and is then ony a 10 minute walk into the centre of town.

    The fitness suite at the Pitter is small but perfectly adequate and if you play your cards right, you'll have it all to yourself.

    Salzburg itself is lovely and well worth several visits. I strongly recommend Panoram Tours, who operate daily tours all around the area. The Sound of Music tour is a hoot and really good fun if you get into the mood. The trips to Hitler's Eagle's Nest, the Bavarian Alps and the Saltmine, are all worth doing too but may be affected by bad weather.

    4.5-Star Hotel


    I spent 2 nights in this hotel in Dec-04. As with other hotels in the Holiday Inn Group, I enjoyed a special rate at €70,00 by paying in advance. So I always recommend the others to book a Holidat Inn hotel at the official website and pay in advance whenever possible. About the hotel, it located midway between the train station and the city centre; both at about 15 minutes' walking. If you're gonna spend more than one night in Salzburg, I would suggest you to reserve a hotel near the old city (where most of the tourists' sights could be found); but if you are gonna spend only one night in Salzburg, then it may be the hotel for you. For my both nights in Salzburg, when I returned from the old city to the hotel, I found that there were nearly nobody on the street at about 20:00!!! While I'm not sure whether the general public order in Salzburg was good, this was sufficient for me to concern about. The hotel itself was good, with grand lobby and restaurant. The room was big and the facilities inside were excellent. The staff were generally courteous and helpful, yet I found one of them a little bit rude. This might be due to that I was not dressed up as a businessman but a knapsack-traveller. Anyway this hotel was more like a business-hotel rather than a holiday-hotel. In conclusion, I would say this hotel deserses 4.5-star, rather than 5-star as it's rated.

    Just two more tips: [1] Don't buy a city map at the train station - get the free city maps at the hotel lobby and save €2,00 for a cup of coffee!!! [2] Don't buy the Mozart cholocates at the souvenir shops - get them at the supermarkets (you may find at least one at the river bank (same side as the old city) and save €10,00 or more for dinner!!!

    Great Hotel In A Great City!!!


    Was in Salzburg last week with my wife. Stayed 4 nights at the Crowne Plaza. Got a good accomodation package from our Swiss travel agent. Hotel is well located in between the train station and the Mirabel Palace. The old town is a pleasant 10-minute walk away or 2 bus-stops if one prefers to use public transport. Our room was very nice and well-equipped. The decor is plush and the beds very comfortable. The bath was very spacious as well. The receptionists and hotel staff were very friendly, efficient, helpful and very responsive to our requests for bedroom slippers and extra toiletries. They also gave us quite a few tips on restaurant recommendations. The buffet breakfast was also excellent. I would stay at the Crowne Plaza if I were to visit Salzburg again.

    Great location classy hotel


    arrived at hotel 5 hours before 2 o clock booking in time.had a room ready for us.double bedroom more like a suite than a bog standard room.staff extremely friendly,nothing to much hassle .location opposite the salzburg congress centre and mirabell gardens(sound of music).just a 5minute walk to the main train station .or bus stop right outside hotel.would i stay here again.without doubt.the best hotel i have stayed in .in all my travels around europe.10 out of 10

    OK Hotel in Fabulous Salzburg


    We stayed in one of the nicer rooms in this hotel in Nov 2003. We were very impressed with the size of the room and the furnishings were quite plush. It was a nice walk through the Mirabell Garden into Salzburg, though perhaps it would have been better to be staying closer to the centre. Salzburg is, however, easy to navigate and I love to walk! I am sure anyone would have a fabulous time in this breathtaking city.

    Good, but not the best


    Stayed at the Crowne Plaza during a long weekend in Salzburg in 2001.

    Hotel is rated 5*, and is very nice, but probably really 4.5* in truth.

    Rooms quite big and well equipped, but we were kept awake all night due to a terrible dripping noise outside of the window. We moved room the next night, but could still hear it. Staff very efficient and courteous. Nice health suite in basement. Good Austrian bar with cool beer glasses. Is only 5 minutes from bus station so easy to get to the airport. Also 2 minutes from The Mirabell Palace if you want to do the Sound of Music thing. Nice breakfast too. Negatives = its a 10 minute walk to the centre, and doesn't have any views. Quite business-like, but overall good. However have just returned from Salzburg (Dec 03) but stayed in the Grand Hotel Sacher on the river, right in the center this time. It cost a bit more, but worth every penny. Champagne at the breakfast buffet. Need I say more. Suggest pushing the boat out and going there rather than C'Plaza.

    TripAdvisor Reviews Crowne Plaza Hotel Salzburg - The Pitter

    4.00 of 5 stars Excellent

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