Crowne Plaza Hotel Santiago
How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
TravelPod Member ReviewsCrowne Plaza Hotel Santiago
Great place to stay and lovely rooms. Terrible wifi.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Crowne Plaza Hotel Santiago
Following extensive research on hotel accommodation in Santiago (obviously I didn't research hard enough!), I decided upon the Crowne Plaza. I booked an "executive" room. Hotel lobby decor is very outdated, check-in was very efficient and friendly, room was hugely disappointing...definitely not "executive" standard, room decor very outdated, bathroom claustrophobic...coffee maker was placed on shelf adjacent to toilet...hello hygiene people! Friends had booked non-executive room and they had a far bigger room. Internet access had to be paid despite saying it was free! Executive level breakfast room was cramped...I could barely get in and out of my seat (BTW I am not fat!), we were offered no hot food and the buffet was disappointing to say the least...but the coffee was good! Opted to go to the main breakfast restaurant following our executive experience...the hot food was not so hot, the bread was far from fresh and the fruit was all tinned...mmmm apetising! Executive lounge reminded me of my grandmother's lounge before she decorated in the 1980's...the pool table was not a proper pool table. Reception staff were very nice, and very helpful. They recommended great restaurants in the nearby Bellavista neighbourhood and organised a day trip to the Concha y Toro Vineyard in Maipo Valley. Location was good, about 10 min walk to city centre and main shopping district, 5 min walk to Bellavista, full of great bars and restaurants. Seemed to be lots of tour groups staying in the hotel and lots of air crew. Pool was great, really enjoyed it and different air crews added to a great pool atmosphere! However, if you like nice decor, comfortable rooms, coffee makers in your bedroom, a good game of snooker and a decent breakfast, then this hotel is not for you.
When I saw the pilots and airline stewards and stewardesses at the desk, I knew that this was going to be a good hotel. It lived up to all the best reviews on tripadvisor. The rooms are quite large and probably all have pleasant views of the city. It is near San Cristobal and in a nice section of Santiago. The personnel were friendly and helpful and the restaurant was good.
Fantastic Service & friendly staff
This hotel deserves the five star rating it gets. Everyone is very helpfull and the rooms are cleaned very well. I would stay there again the price is well worth the stay. they also have the internet free of charge not just laptops but a computer area to go on line when ever you want to.
This hotel has a great location, and usually the price is just right! Most of the tourist attractions are within walking distance, as well as many places where locals go.
We found out that our hotel is not by the main cluster of hotels, but we found the location to be better if you want to enjoy the local life. The main difference is that the other hotels are closer to the main shopping center. We would rather spend our vacation enjoying the city.
Walking around by ourselves at night was no problem. There were a few bars about a half mile away. There are so many people out late at night, just lounging around and enjoying time with friends that it felt safe.
The ride from the airport is rather far. We took a taxi back and forth to the airport, and it wasn't too bad. There is also free internet access in the lobby, so that was a perk to find local attractions on our own - even book a wine tour (which I strongly recommend - we have fallen in love with Chilean wines).
Nice downtown location, good value
We stayed at the Crowne Plaza in Santiago for 4-nights in March of this year. It's located on The Alameda (O'Higgins Blvd), Santiago's main street. Our room was medium sized, as was the bathroom. We were easily able to walk to Plaza de Armas, Plaza de la Constitucion, and Cerro Santa Lucia. The restaurant in the hotel was good and so was the service. The only disadvantage to staying here was being in downtown Santiago. Although it was convenient for sight seeing and safe during the day, it is not safe at night. Santiago is spreading out and the neighborhoods just outside of downtown are safer at night. If you're going to tour during the day and stay in at night, I can recommend this hotel. If you want to eat out in the evening and stroll at night, choose one of the hotels in the Las Condas area.
Enjoyed the stay
This hotel is a typical Crowne Plaza in style and internal features. It is in a good location close to the Metro and a restaurant precinct. Good value for money but characterless in the form of an international chain hotel! great views from the rooms on the upper floors (we were on the 17th) when the smog lifts!
i have just spent four nights at the Crown Plaza, Santiago and was very happy with the experience. It has a nice Chilean atmosphere, and the staff are very friendly. it is well placed for exploring some interesting places including the handcraft market, the indigenous craft market, and the main shopping streets which are vibrant and there is a lot of street activity such as music and dance.
The bed was huge and comfortable and the views are fantastic, if you are lucky enough to experience a clear day.
We only stayed 2 nights at Crowne Plaza (see other reviews on Hyatt and Boulevard Suites). It is a comfortable hotel perfect for tourists and business (high speed internet works!). Not as luxurious as Hyatt, Marriott, Intercontinental, etc. but then prices reflect this. It is right on O'Higgins Boulevard (main "drag") and subway is a block away, however, we decided to go to Las Condas area as we were advised it was a safer neighbourhood at night. We had an absolutely fantastic seafood dinner at this hotel. It was as good as other highly rated restaurants we tried (Isla Negra and Coco Loco) and the service was outstanding!
The staff at the Crowne Plaza are friendly, gracious and helpful. I arrived at 5 am and was concerned that I'd have to wait till noon before they would give me a room. Not so. Lorenzo, a charming front desk clerk, verified my reservation and immediately assigned me a room. I was not charged extra for this early arrival. All rooms are equipped with a personal safe, so there is no need to carry a lot of cash or your valuables.
The hotel restaurant was lovely and accommodating. If I wanted something that was not on the menu and they had the ingredients they would prepare it.
Just a note for Americans and Canadians: When you enter Chile you are charged $100 US. This is reciprocity for the $100 the US charges their nationals. Anyway, to offset this, the taxes on your hotel bill are waived. I knew about this, however, I did not know that you had to make all charges to your room. The hotel manager was gracious and fixed everything after we had put some charges on our credit cards; but now I know better. Just charge everything to your room and the 18.5% will never appear!
I highly recommend this hotel for service, cleanliness and location. We walked to all the sights in town including the main market, San Cristobal Hill, and a few museums.
Heaven downunder !
If your looking for a touch of magic in a perfect location, look no further than the Crowne Plaza in Santiago, Chile. Great location, wonderful food, beautiful hotel together with a warm, friendly and helpful staff made by week long stay the perfect business trip (note - rooms have high speed internet).
TripAdvisor Reviews Crowne Plaza Hotel Santiago
Travel Blogs from Santiago
We had 2 further nights in Santiago, one at the Crown Plaza where my card was suppose to be sent (thank you to work for all my hotel points). Felt very strange rocking up at a business hotel with our back packs. Did a few more sights including the house of the famous poet Pablo Neruda who won a noble prize. Met a few random Chileans in a bar we …
... a Texas boy himself. There is also Bruna - Brazil, and she is in my grammar class. And although none of the people in my conversation class are new to ECELA this week, they are all new to me, as I had not met any of them before Tuesday. There is Amelie - Switzerland, Laurien - Belgium, Rosa - Brazil, Nina - Germany (different than the Nina I went to San Cristobal with last week, who is also from Germany), and Nina - Great Britain. ...