Crowne Plaza Resort Asheville
How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Crowne Plaza Resort Asheville
Much better then previous reviews
Seeing the previous reviews i was a bit worried but we have really enjoyed our stay. Apparently it used to be the holiday inn, but it is now the crowne plaza resort. It is only 5 minutes from downtown asheville and has the feel of a resort out in the mountains. Nice pool, nice golf course, and a nice bar downstairs with good food and spirits.
We stayed our first night at the marriot downtown and we would come back here next time
Still nice but not perfect
We have stayed here many of times and if you're looking for that perfect hotel, go to the Biltmore or Grove Park. This hotel is nice for the money and was in renovation stage when we were there too. They have new furniture! The bathrooms are small, water pressure is weak and no sliding door locks yet. The rooms are nice; they have new carpet, furniture, beds, tables, and lights. Bed is comfortable and lighting is good. The restaurant is nice for mourning breakfast. Once they do complete the renovation this will be a better place to stay. Remember they are almost always sold out every weekend for a reason and we will go back and stay here next month.
You get what you pay for...
We stayed here March 2005 after getting a deal from Priceline - $50 - for one night only. We were visiting relatives in TN and decided to drive up to visit Chimney Rock. First, the hotel is STILL renovating. We got to our room and discovered that even though the room was completely renovated the hallway was not and only one of the doors leading into that part of the hotel was accessible - you need a card key to get in. I had to ask the non-english speaking cleaning lady for chairs. Later on that evening, after we explored Downtown Asheville, at around 9:00pm, we discovered that we didnt have any hot water, no water pressure in the bathtub, no wireless internet access and that some of the plugs in the room werent working. I didnt mind the plugs and the internet access but after discovering the water situation, that was the last straw. They did send someone to try to fix the water but he wasnt able to - then, I discovered that the guests staying next to us were moved earlier that day for water issues too. They could've informed us of this problem but they didnt. So eventually, at around 10pm, we had to move rooms from the 1st to the 2nd floor, no elevators here either. At the new room, I discovered that the balcony locks didnt work and that the soap holder in the bathtub was broken, to the point that if we slipped and fell in the tub we could've definitely cut ourselves from the jagged edges but hey, there was hot water, water pressure and internet access. To makeup for it, they gave us free breakfast the following morning in their dining room. I spoke to the morning shift manager and all he did apologize and even told me to write their management. This hotel is changing from Holiday Inn to a different chain. I saw the reviews here but was hoping that by the time we arrived that it would be finished. I told the manager that they shouldnt be moving guests to a room unless they check and make sure that everything is satisfactory. I dont think we'll be going back here again.
Worst place I've ever stayed
Just returned from a 6 day stay. When we got there they said they didn't have our reservation yet I had just talked with a representative Friday who confirmed our reservation. The villa they gave us was very musty smelling, the padlock was broken and several dresser drawers were stuck. There was also several knobs on the bathroom cabinets missing. They called us Tues night and said the locksmith would come at 9 on Wed to change locks, he didn't show up but they said we didn't need to be there so we went sightseeing. We returned at 8pm and no key. Management didn't even have a key, they had to call in the manager. They did offer to give us free meal at resturant until he came. We finally got in at 10:30pm. I doubt we'll ever return to this place. Besides the broken items the management doesn't seem to know what it's doing.
OK for short stay
Stayed in August 2003. The furniture and bedding needs some updating. The breakfasts were good. The pool view was really a view of the cleaning equiptment. Ok for one or two nights
Golf was good.
The Holiday Inn Sunspree Resort was a great place to golf. The staff was very friendly and helpful. The dining room was cozy and the food was great.
The main floor was modern and decorated tastefully. The second floor needs some updating and new carpeting. The hallways were not air conditioned and did not smell very good. Also, had a difficult time finding the place from the highway.
Holiday Inn Sunspree Resort=Asheville
Rooms clean and nice size, could use some updating. Quiet for the most part stayed 2 weeks and had 3 noisy nights due to a wedding party next door. good service and freindly staff. room service times good on weekdays 13 to 20min, poor on weekends-1 hour wait. Short on smoking pet rooms only have 3 total. all pet rooms on the first floor only. All in all a nice stay would go there again.
Pool small, grounds dirty, tennis courts have dangerous pieces of fencing, nails and rusty materials around. Not the place to go. If you stay in Asheville stay at the Doubletree by Biltmore.
Just an OK hotel
We stayed at this Holiday Inn for one night in asheville. Our first complaint is the location of the hotel. We had a very hard time finding it...When you get off the highway it dumps you off in a parking lot with no signs telling you where to go. So after the frustration of trying to find the hotel for over a half hour we get there at about 1pm and they tell us our room wouldn't be ready until 3pm. It worked out ok we went to visit the Biltmore Estates. The hotel room was very large but the furniture looked pretty old and out of date. Every thing was clean just felt old. If we are ever in Asheville again we will look for another hotel to stay at.
Family Friendly and what value
We stay at the SunSpree about every three months. We love the huge rooms and lovely balconies. Best of all is the heated outdoor pool and the fact my two children always eat free although I am a single parent traveler.
For those weekends when I get to sleep in, I love to enjoy room service. Their concierge dept always knows the newest happenings in a hip city.
TripAdvisor Reviews Crowne Plaza Resort Asheville
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