Great Service, Great Hotel

Stayed here during my birthday with my fiance. There was a huge family reunion and tried to check in early, but they were trying to accomodate the family around the time I was trying to check-in so front desk suggested to go to the pool and come back in an hour, went to the pool, very clean and not to crowded, the changing rooms were clean, wonderful sauna. Finally went back to the front desk after two hours swimming, there was still a long line for that family reunion checking in, but once greeted by Paul at the Front Desk, he couldn't find us a room that I requested, king bed, non-smoking, so he moved us to the Executive level on the 7th floor. They had fruits, and delicious cookies in the Executive level and for breakfast, they had cereal and fruits along with eggs and sausages, just wonderful, the room was very clean which is the most important thing in a hotel room, bathroom was roomy and they had free wireless internet access in all the rooms. Room service was fast and accomadating. The hotel takes time to go to from the city, because it's in Queens, but I would definently stay here again. Hotel has wonderful service such as a buffet restaruant and amentities such as pool and sauna, nice clean rooms and wonderful employees and staff. Crowne Plaza Laguardia is just wonderful, great service, great hotel.

Disgusting hotel

When we arrived there was no place to park to check in, they were expecting a large bus so did not want us to park under the portico where normally one would park. They had only one bellman who was extremely busy with two tour groups that were leaving. They would not let my husband use a cart for our luggage so he had to unload all of the luggage himself and make several trips with our luggage to the lobby. When we finally got a bellman to help us he said that they only had one bellman on duty to help with two large tour groups that were departing. He was very nice, the only pleasant person in the hotel. I had to wait 15 mins to check in as all of the women at the front desk were helping one person with a problem. The front desk was not helpful when I asked for information and very unfriendly. The grounds of the hotel were filled with trash. The interior of the hotel was well worn and dirty, the interior plants were diseased and dying. Dishes from room service outside the rooms all day.Our room was shabby and well worn. The restaurant food was mediocre and my husbands placemat was dirty with food spots. We would not stay at this hotel again and definetely would not reccommend it.

On a budget but need a little comfort? Perfect place for you!

If you're like us, you're trying to decide whether you can rough it for a few nights in a hostel or funky hotel in Manhattan. We've backpacked through Southeast Asia and Central America staying in budget hotels the whole way but we couldn't stomach what we saw in Manhattan. The things we could afford ($100-$150 per night) were noisy, roach infested graveyards filled with young travelers who didn't need to sleep. You will be EXHAUSTED at the end of your days in New York and it'll feel great to sleep in a nice, clean bed, take a hot shower in the morning and not be woken up by your coughing neighbors or construction. We would stay out all day, come home late at night and we had the luxury of a good nights sleep in a very comfortable bed.

Our priorities (in order) are price, comfort, and location. This place is the right price (we paid $125 per night on the weekend off of Hotwire--more than we wanted to pay but affordable for New York), very comfortable (no kidding, excellent beds with a huge bathroom), but the location wasn't ideal (it's about a 40 minute subway ride into Manhattan). There isn't a subway at the hotel so we had to take a bus, luckily only half a block to the left of the hotel (the hotel staff were helpful in pointing us in the right direction) and take a 10 minute ride to the station (111st street Station, L Train). When we'd return at night, we'd usually pay $7 for a cab (they're actually lincoln towncar looking things without taxi signs on them so look out) cause the area around the subway wasn't pretty. The area around the airport is totally safe and though we never had any problems at the subway, at night it felt a little shady.

As a note: the bellmen were the most helpful people in the hotel. They're the people to pose your questions to, just make sure to tip them well.

The gift shop has all-day metro cards which are TOTALLY worth it if you plan on taking the subway around the city.

A nice place

I specialize in group travel and I am very critical of hotels. I can honestly say that this is a very good place to sta; clean, safe, comfortable- the best in the area in fact. Never had any problems here. Also, for a few less bucks and a few less amenities, try the courtyard down the street; not all of the extras but very nice indeed.

Solid three star hotel..... clean with great service

My husband and I stayed at the Crowne Plaza for one night after arriving on a late flight across the street at Laguardia. The free shuttle service is great, and very quick, even late. Upon checking in, I requested a King room, and was upgraded to a Crowne Suite on the top floor. The room was great. It was very large with a separate bedroom, and came with a free continental breakfast, which we enjoyed. I definitely feel like i got a deal, since I paid $75 on Priceline. It was well worth it. The front desk kindly called a car for us the following morning.

I would recommend this hotel for anyone going through the Laguardia area. Although I didn't see the standard rooms, the hotel in general was in good shape and the staff was professional and courteous.

Great except for the rat!

Stayed at Crowne Plaza the weekend of December 3, 2004. Seems like there was a strike going on with a big blow up rat in the front of the hotel. Every morning at 9 a.m. sharp the drums were beating and music was playing. So if you are going, call ahead and check if the strike is still going on.

The hotel itself is fairly nice. Rooms were clean and big. Had a king size bed that was very comfortable.

The swimming pool, jacuzzi and sauna are inside and are open till 10:30 pm each night.

Parking is $17 per day at the hotel fairly reasonable for New York.

It is close to the the Brooklyn/Queens Expressway which gets you to Manhattan and Brooklyn fairly quickly.

Fab

Have just spent the most delightful week here.

I may be big and I may have been very luck but our room and veiw made us feel very important.

Not to posh but then thats ok. The most important thing was attention to detail and friendly service along with a very nice corner room with a bed big enough for 4.

Average stay at the Omni

Recently stayed for 2 nights - The room was clean, front desk staff friendly. Prices in dining room TOO expensive! Overall, a pleasant stay.

Mediore at their prices

Room was adaquate, front desk very helpful. Didn't like: 1) four different rate quotes to my daughter and me in same 24 hours for same accommadations. same dates.

2) outrageous prices in Dinning Room $16 per person for basic breakfast. Neighborhood Diner which is were we went after first morning (92th and Astoria) same quality, same service, 1/3rd the price.

3)Terrible lobby design, TV but no chairs in front of it, seating accomaations other side of front desk for a total of eight people if they sit back to back. Twelve in our group and no where but bar to sit down and discuss plans for the day.

4) Complimentary coffee in lobby goes away at 8AM. Guess they are pushing the $3.50 a cup in dinning room.

5) Would we stay there again? Nope!

Perfect hotel if you have an early flight.

The hotel was very clean and comfortable. Pretty much your basic 3 star type place. Nothing outstanding, but nothing really negative either.

The best part of this hotel is that it is right across the street from LaGuardia. I had a 6 a.m. flight the next morning and it was extremely conveinent to get the hotel shuttle. It runs every 20 minutes beginning at 4 a.m.