Crowne Plaza Chicago - The Metro

Address: 733 West Madison Street, Chicago, Illinois, 60661, United States | 3 star hotel
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This 3 star hotel, located in the The Loop area of Chicago, is near Greektown, Batcolumn, Kavi Gupta Gallery (formerly Vedanta Gallery), and Donald Young Gallery.
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    Historical Traveler Reviews Crowne Plaza Chicago - The Metro

    Nothing Spectacular


    My wife and I stayed at the Crowne Plaza Chicago Metro on Saturday, February 18. I booked a King Bed Suite. Upon arrival, I wasn't thrilled with the location, but I knew coming in that this wasn't on Michigan Ave. The staff at the front desk was polite and check in was quick. We got to our room and I thought it was nicely done - contemporary. What I really noticed was how clean everything was, especially the bathroom.

    I had called the front desk prior to arrival to confirm my reservation and see how much it would cost to have a bottle of Champagne waiting in our room, since my wife and I were celebrating our anniversary. The lady on the phone wished me a happy anniversary and informed me that it was complementary and that she would set that up for me. Well, she forgot. There wasn't any bottle of champange waiting for us. No biggie, it was a freebie, but if you promise something, follow through.


    Very clean rooms and nicely decorated.

    Comfortable feeling to the hotel - not snooty


    Room Noise - We could hear traffic noise and the bellman blowing his whistle for cabs on the 14th floor. Also the heating/ac wall units were loud.

    Overall it was fine, not special though. I would have expected more for the price and it's tripadvisor rating.

    Great Chicago Lodging


    Great Chicago lodging. I was in the city for training and hiked all over the city - in the winter - from this location. The hotel was great. Be certain to have Paul make you a "Vespers" martini.

    Fantastic hotel! Great rates!


    My hustand and I chose to stay at the Crowne Plaza Chicago Metro after having read the reviews about the hotel on this website. Everything is true! The location is very convenient. The staff were extremely pleasant and accommodating. The rooms are beautifully decorated and very comfortable. When we arrived at 12:00pm, we were shown directly to our rooms although the check-in time isn't until 3:00pm. We did not dine at their new restaurant although we did enjoy a drink there. Again, the decor, atmosphere and service did not disappoint.

    Great Night's Sleep!


    We were just at this hotel on Saturday night and I was very, very impressed. The rooms were beautiful. Everything (furniture, fixtures, etc.) was very solid and of high quality. I loved the calming, sleek contemporary style and the bed was incredible. Great mattress, high quality linens and lots of pillows. There was even a little "sleep kit" with a lavender linen spray, earplugs and eye mask and a CD player with an optional sleep assist CD. Our room was on the 7th floor and very quiet to any internal noise though you could hear some typical city sounds as the hotel in near the freeway. It has it's own balcony, a lovely chaise lounge, handy desk and free high speed internet through a provided ethernet cable.

    It is located very conveniently just off the Madison exist and close to Sears Tower and downtown. There is also a Walgreens and Dominick's grocery store across the street. The continental breakfast was standard (bagels, muffins, juice) but just fine. Would definately stay here again. We got a Saturday night rate of $139 by booking through Hotrooms[--] and were very happy.

    Superb Hotel!


    Wow, was I suprised when I checked into the Crowne Plaza Metro. I stayed at this hotel before the conversion and it is a night and day difference! Now there are flat paned lcd screens in every room. Gerat beds, very sleek and modern decor. Only downsinde is the resteraunt still seems about 2 months from opening.

    Awesome deal!


    What a great hotel in a great location of chicago. Not too far away from anything, and right down the street from a block full of nice restaurants. What made it even better, was that we scored this hotel for 130.00 by calling Holiday Inn and it was the same weekend the Bears were in town and the World Series in town as well.

    I'm definitely considering this hotel the next time I roll in to town.

    Great great hotel


    Just got back from a fabulous trip to Chicago and the Crowne Plaza Chicago Metro. My 20 year old daughter and I were there for 6 nights. Loved the hotel!. Newly remodeled hotel with modern tasteful decor. Rooms were very comfortable - sufficient bath amenities and extras like a sleep mask and lavendar spray for your linens. Flat screen TV and comfortable chase were nice aspects of the room. Free high speed computer access allowed us to keep in touch with friends. Staff were friendly, helpful, and efficent - especially Gail in Concierge and Phillip in Security. We used the bus and train systems - bus stops were close to the hotel and provided easy access to all the downtown sights. The hotel kept taxis available if you wanted them. The hotel is actually on the edge of "the Loop" and in the northern part of Greek town. There is a grocery store on one side of the hotel and a Walgreens on the other side. Very convenient to have them so close. We walked to Millenium Park which was a hike but the weather was so nice we enjoyed it. Convenient to the theater district and a short bus trip to the museum campus. The only down side was that the restaurant was still under construction. A free continental breakfast of bagels, breads, muffins, donuts, juices, and coffee was provided. We loved our visit, would highly recommend the hotel and will definitely stay there again.

    Fabulously Remodeled Hotel just outside of the Loop


    We stayed at this hotel for 3 nights and were very impressed. We got an awesome rate but I'm sure that won't last--the hotel just reopened a couple of months ago after an extensive remodel. The service was top notch--friendly, quick, professional. The elevators are lightning fast and require a room key to operate for extra security. The rooms are very nice--a stylish, very modern decor but still comfortable. The furnishings are very nice, with a flat screen TV and comfortable bedding which is very attractive. The bathroom was sparkling and they give you lots of nice little "extras" like earplugs, a sleep mask, lavendar linen spray, etc. The rooms are average in their soundproofing from the other rooms, but they are awesome when it comes to shutting out the outdoors--when you open the patio door you will be shocked at how loud it is outside compared to inside. There is free high speed internet service in all the rooms. They serve a nice continental breakfast each morning in the lobby which includes bagels, doughnuts, juices, a toaster. It doesn't sound like much but it's actually a decent spread, nicely presented. The neighborhood is OK--there is a Walgreens across the road and a lot of greek restaurants. Taxi's are available out the front door of the hotel. The El stop (Halstead/UIC) is about a half mile away, but we ended up using the Clinton El stop by Union Station instead because we felt safer even though it was about a quarter of a mile farther. It probably took us a bit over a half hour to walk to the El stop, and transfer twice to get over to the Magnificent Mile each day. So it's a bit off the beaten path in that sense but it's very close to Harpo Studios! Depends on what you are there to see. Overall, I would definitely recommend this hotel.

    Very Good Stay


    Just spent four nights here and found it to be excellent value for money. I paid $125/night plus tax, and was amazed at the quality of the rooms. We had a very comfortable king size bed, tastefully decorated room and a large flat screen TV. Location is just on the western edge of downtown at the top of Greektown so there's some handy restaurants nearby. (try Greek Isalnds restaurant) A trip into the Loop is about a 5-10 min ride on the #20 bus, and there is a supermarket and a Walgreens on either side - handy for those small purchases you need during a stay.

    We had our infant son and a clean and comfy crib was provided free. While it is next to the expressway, I found the room to be relatively quiet and not a problem. Our son didn't wake up at all. (I was on the 14th floor - perhaps it is worse on lower floors??)

    Just a few small things - none of which should be permanent.

    1. The restaurant is not finished - I never eat at hotel restaurants anyway because they are so $$$, and if you're in Chicago you *want* to go out to eat. But it did mean that the "breakfast" was restricted to a few muffins and coffee on a table in the lobby.

    2. The city is doing some roadworks on on of the freeway ramps - and one night decided that 10PM was a good time to start work - not sure how often this happens though. (When I first got to the room I noticed there were complimentary earplugs provided by the hotel. I thought "that's odd" - on the third night I found out why ) Didn't keep us awake though.

    3. The web site we booked thru (an AMEX travel site) mentioned a free hotel shuttle available - but this doesn't exist.

    All things considered a very enjoyable stay at a reasonable price. Would definately stay again - but suspect that rates may increase when the hotel is complete.

    Just Remodeled- Great Hotel


    The best deal in Chicago! (Some other reviews on this site were negative, but they were pre-remodel. It just reopened in late July 2005) Staff was friendly and very helpful. The rooms were modern, clean, and comfortable. The hotel has free internet, continental breakfast, and a nice workout facility. The hotel is located next to the interstate, but by leaving the fan on constantly on my air conditioner, I didn't hear a thing. The neighborhood is just at the northern tip of Greek Town and as a young woman, I felt very safe walking around alone. The hotel is within 2 miles to many of the downtown attractions, including the Sears Tower and the major shopping district, the Magnificent Mile. I walked many places, but public transportation (bus, subway, or trolley) or taxis are also available. For a newly remodeled, comfortable room in this part of town, you can't beat the price. Try it out!

    TripAdvisor Reviews Crowne Plaza Chicago - The Metro

    4.00 of 5 stars Excellent

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