Crowne Plaza Key West La Concha
How has this hotel rated in the past?
Historical Traveler Reviews Crowne Plaza Key West La Concha
Another thumbs up!!!
My third visit this year and just when i think it can't get any better, it does. I love this hotel....The location is right in the middle of all the action on Duval Street. The staff is great and several even recognized me from my 2 previous stays, the last of which was in June!
I travel about 100 days a year so I can appreciate being recognized as a returning guest. Only wish they had a TV out at the Pool Bar because I missed seeing my Dolphins play--but since they lost, maybe that's not such a bad thing after all...La Concha has an historic feel to it and is a hotel I look forward to returning to. Just my 2 cents.
5 great days and nights
Stayed at La Concha for 5 nights in July 2003. The location simply cannot be beat. It's right in the middle of everything on Duval Street and literally a stone's throw from Margaritaville. The concierge was a great help with catamaran reservations too. The rooms are somewhat small, but it's Key West. Previously we stayed at the Pier House on our last trip to KW in 2001. No complaints about that one, but for the price, La Concha is the place to be. The pool bar was nice. And the parking was good. It's easy in/out and gate protected. Btw, the last reviewer complaining about the humidity... DUH.. it's Key West! :-)
Horrible, over priced and not safe.
Well, where do I start. Guest and family staying in this hotel for a wedding which took place in August had a horrible time. The rooms were hot, musty, and smelled of mildew (The air conditioner didn't work). The security did not advise or speak politely, they harassed all of the guest and one of the wedding guest even checked out of the hotel due to the so called security. The reception on the top floor was gorgeous but hot because they did not turn on the air, they also would not open the terrace doors so the guest could get a breeze. Sweat was literally falling from our fore heads. To completely top the cake, while the reception was going on two of the bride and grooms family members rooms were stolen from, including the bride and grooms room. The rooms were opened with a hotel key. The hotel was not forgiving nor apologetic. They pointed fingers and did nothing for the guests. They didnt even reimburse the bride and groom for the sauna of a reception. The whole situation ruined the wedding and furthermore the father and mother of the groom missed the whole reception of their sons first marriage. The hotel provides no sort of safe or service to lock away valuables. We did not enjoy the stay and are still fighting with hotel insurance to replace our valuables although one thing that can' t be replaced is memories and let me tell you none of the wedding guest and family will ever visit the Crowne Plaza again. Oh the manager was not present .... To those who want to stay there, good luck! Bye the way I heard the Hotel or Motel across the street from the Crowne Plaza is tasteful and really hospitable.
Haven't stayed at La Concha in over 2 years until this most recent trip. Wow...what a difference two year's can make. The pool and outdoor bar as well as the beautiful bar on the top of the building have been redone since my last stay- big improvement. The rooms are still on the small size but were very nicely appointed and very clean. What really surprised me though was the staff. Unbelievably helpful at every turn even when I had a minor problem(my fault). Will be back!
A wonderful hotel, in a wonderful location. The staff was "outrageously positive" at each and every opportunity. The noise was very minor, considering the location, and never interferred with my sleep. The only negative I encountered was with the air conditioning. It could never get my room as cool as I wanted it to. Especially the first night(late) check in, when I was informed the a/c is not turned on until you check in. Everything else was wonderful!
Had a Great Time!!
I stayed in this hotel on one of my many trips down to Key West. When in Key West I prefer to stay at a small inn but it was sold out for my dates. This hotel had very clean rooms although slightly smaller than I like. Housekeeping was wonderful and made sure we had plenty of towels and anything else we needed. The food was great and you can not beat the location of the hotel. And suprisingly even though you are right on Duval you do not hear all the noise at night when you are ready for sleep. The best part I must say is the free off the street parking that you are given a code to. I work at a resort so I am a tough customer to please but theis hotel passed the test and I will stay at this hotel again in the future.
Overpriced, Great Location
I had the opportunity to stay in this hotel when I was in the area for a job interview. I was amazed at the cost of the rooms. Granted, the decor is kind of eclectic, and the location is superior; but if you've been to Key West, you know the place isn't that large and it makes little difference where you stay. Nothing is terribly far from the action. The convenience of being right on Duval is probably this hotel's plus. The height of the building provides a great view, too. I believe the pricing needs to be lowered. For a larger, more modern room, I would have paid almost $100 less at another major brand hotel. The service was awesome, and management was responsive to problems.
It doesn't get any better!
Right in the middle of things would be enough reason to stay at this hotel, but there's so much more. Friendly, helpful, thoughtful staff THROUGHOUT my stay. When the maids noticed I left my room, they went right in and serviced my room ... as though I was on a cruise ship. I have stayed here twice and wouldn't think of going anywhere else.
Not bad, but have seen better
Admittedly, this hotel has a great location right on Duval with a nice bar on the rooftop where you can see the whole city and beautiful sunsets. However, the front desk staff was a bit surly and the room was a bit dated with unpleasant paint colors and rundown amenities. But, who spends much time in the room in Key West anyway.
The location is what makes this hotel such a great stay. Right in the center of it all! You don't have to drive anywhere. The observation deck on the top of the hotel is unbelievable! You can see the whole island from up there! Very nice rooms with antique style furniture, very Key West.
TripAdvisor Reviews Crowne Plaza Key West La Concha
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Yeah, well sometimes ...
... the toilet! Then you will know the oval toilet will block the bathroom door from closing. If you use round toilets this won't happen. We got upgraded to a king suite and both bathrooms were like this. Both bathrooms in Peg and Wayne’s upgraded suite were also like this. I don’t know what is worse. The initial design flaw or the fact Hilton is not correcting the problem.
Suggestion number two. Design the elevators so ...