Crowne Plaza Times Square Manhattan
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How has this hotel rated in the past?
- Room service
- Wheelchair accessibility
- Fitness/Health center
- Pets allowed
My family and I had an absolutely amazing stay here at The Crowne Plaza! You couldn't get a better location if you tried, right in the centre of Times Square, next door to the Hershey store with M&M world directly opposite the hotel entrance, what else do you want?! + the Free WiFi was brilliant and top speed, fast enough for me to update my friends & family at home, with hundreds of photographs from my holiday :)
We stayed in this hotel during the new year, and the Christmas decorations on display in the hotel were beautiful and made that time of year feel even more special...even though I arrived 2 days after Christmas, it still felt like Christmas had only just began! On New Years Eve, despite how busy the City is because of the biggest celebration happening in Times Square (right outside the hotels front door), the service from the staff was incredible, doing anything they could to ensure each guest was safe, happy and enjoying the New Year celebration, whether it was on the streets of Times Square (what an experience that was) or enjoying one of the hotels parties!
The staff were all very friendly and welcoming, helping us with any queries we may have during our stay in the 'city that never sleeps', and everything in the hotel was clean from the Lobby to the Restaurants to the rooms.
Overall, we really enjoyed our stay at the Crowne Plaza and would definitely choose this hotel on another holiday over here!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsCrowne Plaza Times Square Manhattan New York City
Historical Traveler Reviews Crowne Plaza Times Square Manhattan New York City
We stayed here on September28, 2003. I booked on the club floor thinking it would be a nicer room with more amenities. Before leaving for a show we found that there was no mini bar in the room despite being given a key to one. I was told that when the room was remodeled, the mini bars would not fit the rooms. When asked why I was given a key I was told, "the front desk always messes that up". The employee said he would "bring a mini-bar to the room", which sounded like a fine option, however I never got a mini bar or heard from them again. My electronic key did not work twice. Very inconvenient when you're in a hurry and then have to go to the lobby and wait in a line. Employees were not rude, but were certainly not friendly. The price was pretty good however at just $228.00 (including all taxes) per night for mid town. Room was very average, somewhat dated looking even though they claimed our room had been redone. Bathroom was dated and there was very very low water pressure.
I stayed at the Crowne Plaza for four nights while I was visiting New York on my own for a theater package. I picked the Crowne Plaza because of its location right in the middle of Time Square. If you want to see the many sights of the city, see a Broadway show, or simply stay right in the heart of Time Square, the Crowne Plaza is a great choice.
The Crowne Plaza is the ideal location if you are interested in being in Times Square. The rates were also very reasonable. The staff was friendly and the rooms were nice. One problem was a broken escalator three of the four days we were there. It was a problem because that escalator was the quickest way to get from the first floor to the second floor where the lobby was located. Due to this, the elevators also had longer-than-average waits. The other problem was the air conditioner in the room. It did work, but putting the dials at high and max-cool barely did the job. The highly-touted health club also charged for visiting depending on the time of day it was and what type of room the guest was staying in. I would stay at this hotel again for the location and the rates.
Great rooms and centrally located
I stayed at the Crowne Plaza Manhattan last week for business. I received a lovely and clean room. The staff was helpful and friendly.
This hotel is right smack in the middle of Times Square. Great location and centrally located in the Theater District. I would definitely stay here again.
The Crowne Plaza has the most amazing location for anyone who wants to stay central and safe in NYC. WIthin 10 minutes of checking in, we were out in the heart of Manhattan, exploring all the sites only ever seen on television. The hotel is a good quality hotel with a really nice bar & restaurant and the friendly staff who all couldn't wait to help (apart from one of the concierge who was determined to send us to a cosy family run Italian for dinner, despite our request for somewhere funky, young and happening!) All in all a great hotel with the best loaction possible if you're looking to explore NYC or just wanting to party into the night.
Great stay at the Crowne Plaza
I stayed at the Crowne Plaza Manhattan in April 2003 for 6 nights. I booked an Executive Room as there were four adults staying together and hoped that they'd be a bit bigger than the standard rooms. The room was ok, not as nice as I thought it would be as an "executive", but clean and comfortable for 4 of us with a reasonable size bathroom. Self service Breakfast was available free in the Executive Lounge (on the 48th floor) which was good value (toast, croissants, muffins, fruit, cereal) and a nice way to start the day as it had a great view of the city. The location of the hotel was fantastic - right in the middle of everything in Times Square. Staff seemed ok. Overall, an average hotel but fabulous location. I would stay here again.
Had visited this hotel three years ago and found it excellent but staff not as helpful as then and rooms look a bit tired. Bed is very comfortable though. Excellent position for mid town Manhattan. We booked a rate including breakfast but beware as breakfast vouchers not always available and very embarressing being turned away from the restaurant on successive days while having to get the front desk to check we were entitled to breakfast and then call through to the restaurant.Security is pretty good though and views of New York great.
This was an excellent hotel for NYC. Location is wonderful. Prices are fair for location and and good clean accomodations. Staff was helful at all times. Restaurant food was good but a little overpriced.
Not bad--but some problems
The hotel is not bad. The room was okay but the bathroom was somewhat worn. The beds were comfortable. The problems were (1) When we arrived, the heat did not work. Maintenance came up promptly and found the knob to control the heat/AC was missing. I had noticed it was missing but didn't know it was supposed to be there. Anyway, the problem was fixed fairly quickly. (2) The card key did not work on my room on 3 separate occasions. Each time they came and looked at it. The last time there was a huge line at the front desk and they wouldn't help me. I stopped a security guy who was then rude to me. This was quite an inconvenience to go through this 3 times after a long day of sightseeing.