Crowne Plaza Perth
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Historical Traveler Reviews Crowne Plaza Perth
Civilised and serene
I travel a lot and mostly am apprehensive about hotels but this is one fabulous place to stay.It used to be independent some years ago and the tradition of comfort and kindness remains. It is clean, quiet, cool, ideally placed for the city centre, has a great rooftop pool & gym and a free guest laundry. The food is exquisite and the rooms are a pleasing calm decor and of adequate size. The concierge Kevin is the best I have ever met. He will sort out the whole holiday for you if you like: swimming with dolphins, kayaking, the zoo, the Mint, wine tours. I travel with a small child and have been coming here for years, so great is this place. It is where we hole up when we arrive in Australia and we always leave it with regret. It is not even very expensive and totally outplays the ghastly faceless gin-palaces that have sprung up more recently in the City. The hotel is on the edge of the park and breakfast on the terrace is a class act. Delightful.
Pros and cons
I checked in at 1 am and got a room on the back side of the second floor. Unfortunately there is construction going just outside, so none of the nice views of the Swan River, but the noise of backhoes at 7 am. Room size and quality was fine and the staff friendly. Breakfast and particularly dinner at the Gusti restaurant are ways overpriced (I was charged $17 for a vegetable soup). On the pro side, there is a nice gym and pool area on the third floor, with great views. If you have business to do in the center of town this hotel may be bit too far for everyday walking; taxis are easily available and will cost about $10 to the conference center. Overall a mixed experience and overpriced in my view.
Great Choice in a Vibrant City
I love Perth, so that probably colours my opinions about most things there. The city is vibrant and dynamic and has a beautiful setting. This trip I stayed in the Crowne Plaza and was thoroughly satisfied. The room rate was very reasonable for the standard of the property. It takes about 15 minutes to walk into the centre of the city, but it is an easy walk and there are plenty of eating establishments / cafés on the route. The hotel is great - I really have no criticisms. And after 30 hours of flying from Norway, I really loved not feeling that I had to crawl on my knees to check for insects / dirt / abandoned rubbish before being able to settle in. The beds are very comfortable, and the bathrooms are 5 star. Thoroughly recommended!!
Great staff, but overpriced hotel
I stayed at this hotel for 4 nights in early October 2006. The trip was pleasure/business. On arrival a few hours before check in time I was allocated a room quickly and professionally. On checking the bathroom I found a great wad of hair in the bath drain! This is my absolute pet hate. How awful. I immediately rang Housekeeping to have it removed. Within minutes a lovely female supervisor arrived and couldn't have been more apologetic and agreed with me that it was not acceptable. (I could have rung her back that evening when I found a pubic hair and a long hair in the bath, but I let that go! ) The next negative was the room cleaning the next day - there was none. The mirrors and taps were not wiped, soap scum and marks remained, my breakfast crumbs were still there on my table top when I returned that night. My bed was made and that seemed to be it. I discussed checking out with my colleagues, but decided to stay as the staff were so friendly and the room service meals were fabulous (except for the breakfasts, the quality of which was unreliable and way, way overpriced. $20 for weetbix! You cannot order individual items, so you pay for a full or continental breakfast whether you have 1 item or 6. I felt this was just outrageous and the hotel really needs to look at this issue.) Out of 3 ordered hot breakfasts, only 1 was edible. Apart from that, the hotel is situated on the Swan River and I had a great view with balcony. There is a lovely cool breeze all day to these rooms. The hotel room had a bowl of boiled sweets gratis (probably to make up for the rip-off breakfasts!) which was a nice touch. Concierge are very helpful. The room service lunch & dinner menus are great and the food is of a high standard (for these meals only). It is from the resident Italian restaurant, Gusti. Last negative point was an unexplained thunderous noise every few minutes during daylight hours which I think I finally figured out was the noise of the opening and closing of balcony sliding doors. This was just tolerable. I would not stay at this hotel again as it is too far from the city, a very long 20 min walk, especially in hot weather. I also do not think it deserves its four and a half star rating. The rooms are pleasantly decorated. In the bathroom an air vent full of dust was not pleasant to look at while brushing teeth each night. The linen is well past its used by date, I couldn't get over how worn the towels were for a 4+ star hotel. As for cable channels, there is no CNN and only a poor choice of FOXTEL channels. But for the staff alone and their pleasant manner and helpfulness (and apart from the negatives above) I would recommend this hotel to families or business people. It has a good atmosphere.
We stayed in this gem of a hotel for 3 nights early in July. Although our room wasn't available on check in (due to our very early flight arrival) we were able to deposit bags and come back later. We had booked a queen room but were upgraded to a large king. Although the room was on the ground floor and close to the lobby and the street, it was very quiet and we were never disturbed. The room itself was clean and well appointed with a huge and comfortable bed and large marble bathroom- the perfect place to come to terms with jetlag! Staff were very helpful and professional with good local knowledge and roomkeeping was of a high standard. Really nice and picturesque location about 20 minutes extremely pleasant stroll along the river towards city centre and only 5 minutes from the free city centre bus service. You definitely do not need a car to stay here and if walking is a problem there is even free bike hire from the concierge (though only for a maximum of 2 hours a day). Free guest laundry and internet facilities are also a plus. Although not slap bang in the middle of Perth you would be hard pushed to find a better chain hotel at this price anywhere. Cannot speak too highly of Perth- beautiful relaxing city with a perfect climate. Take a day to explore King's Park, take a 90 minute cruise down the river to lovely Fremantle and spend a day there (nice weekend market and go for a drink and something to eat at Little Creatures pub-delicious and lovely setting). Hire a bike and follow the cycle tracks either along the river or even better from Fremantle up past the wonderful beaches- you can take a train back to the city with your bike when you,ve had enough. Will definitely come back to Perth and will be staying in Crowne Plaza when I do.
Loved this hotel
we stayed with our 2 kids in march a fab hotel, the staff are great, it has a good location on the swan river a nice clean hotel I would stay again and recomend this one if you are staying in Perth
We spent 4 days in a lovely room overlooking a much- used green space and the Swan River, looking to the south side of Perth..... a most beautiful and peaceful outlook. The hotel is a few blocks from downtown, but it is easy to walk and there are free city buses available. Our room was nice, the staff was lovely, the Concierge desk really helpful and entertaining, the food was good.
We did find breakfast, which for us wasn't included,expensive, so we found a cafe named Connie's around the corner and for $9.00 we had it all.
Would definitely stay there again.
Rewarded for what we pay for .
To be fair in this review - we were upgraded to a two bathrooms (with spa), large lounge room,kitchen, dining room and large balcony suite overlooking the swan river.The reason for that is we are members of Priority Club Rewards. It fantastic how everytime we stay at Crowne Plaza Hotels they recognise our membership and we seem to always have fabulous suites for our stay.
The service at checkin and checkout was fast,efficient and friendly. The staff always had a smile oh their faces and seeked to be helpful.
The foyer was comfortable with a small reception area to sit in. The restaurant at night was good, although my man was disappointed in the size of meal.
PROS:Great river views. Suite 1201 fantastic...if you have the money then book it. Friendly polite and cheerful staff. Good restaurants. Taxi service to and from airport excellent.Good size balconies.Modern furniture and comfortable bed and rooms. It would be to your advantage to join Priority Club Rewards.
CONS: A bit of a walk to the main part of town.
OVERALL: A terrific stay, as world travellers we found this hotel to offer excellent value for money.The service and staff have to be noted as one of the finest.
Value for Money
Rooms were nice, not overpriced and the customer service was great.
Bit of a walk to the city, very peaceful sleep
Stayed 4 nights mid may 2005, checked into a very small corner room with one double bed, asked to be moved to a room with two queen beds, request handled politely & efficiently. Complimentary newspaper outside door each morning, rooms super quite, very peaceful nights sleep. Free cat-bus into city on next corner about a 10 minute walk to shops, between $10 - $12 in a cab. Conceirge very polite & helpful, free courtesy car into city & West Perth leaves each morning 8.00 a.m. Had dinner in Gusti restaurant one night, overcharged for main meal, was only corrected once poiinted out, also had a $12 mini bar charge that was placed on bill, I didn't use mini-bar, this was also removed when asked. Nice bar & coffee shop in lobby, entrance off main street, very relaxed atmosphere through-out hotel. Staff friendly, will definately stay here again, would recommend if looking for a top quality hotel, a bit away from all the noise & action.
TripAdvisor Reviews Crowne Plaza Perth
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