Crowne Plaza London - Docklands

Address: Western Gateway, London, England, E16 1AL, United Kingdom | 4 star hotel
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This 4 star hotel, located in the London East area of London, is near Excel Centre, Thames Barrier Visitor Centre, Kensington High Street, and Bankside.
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    Historical Traveler Reviews Crowne Plaza London - Docklands

    Lovely hotel


    We stayed at this hotel over the weekend and loved it. Very slick and stylish. Helpful and friendly staff. What can I say. I highly recommend this hotel!

    First class hotel, you cannot get better for the money!


    Me and my partner have stayed at this hotel on 3 seperate occasions and both agree that for the money you really cannot fault this hotel!

    It is one of the few hotels in London that you can drive to and park a car without having to pay an extra 12 a night.

    The first time we stayed her our first impression was that the area looked a bit dodgy, (being the Docklands area there is alot of building and regeneration work going on) however it really is fine, the Docklands Light Rail takes you straight to the tower, and we have travelled on it late at night without any problems at all.

    The hotel is really lovely and the staff are great. The rooms are big and very clean. The bar is nice and the prices are reasonable for London, we also ate at the hotel and the food was good.

    We have stayed at other hotels in London but this is by far the nicest!

    Excellent value!


    We stayed at a double room on 5 th floor from Nov 19-22 for a incrediblt low package rate of 118 for 3 nights! The hotel has lovely interior design and really comfortable beds. There is even a pool and jacuzzi. I would stay there again if a good price is available. The only drawback is the 25 min tube ride from downtown, but I'd say it's worth the effort. The alternative is often a expensive and run-down West End hotel.



    I too think that this hotel is in a dodgy area - I got off the Docklands Light Railway at the recommended station (Royal Victoria) and could find nobody to ask directions (unmanned/unfriendly locals) and no signage to indicate the way to the Holiday Inn. I eventually headed towards the main road and surprise, surprise, the Holiday Inn was the first building I came to. There is absolutely nothing else in the area and it's on the noisy flightpath to the nearby London City Airport.

    Inside it's pretty impressive decoratively but the guests include large numbers of builders from the developments nearby and the language, appearance and smoking habits are not quite what you would expect.

    The restaurant is expensive and I had to make do with bar food which is very good but the portions are small.

    The staff are mainly young, inexperienced and from Eastern Europe - quite a few customer service blips for me in just a one night stay.

    The hotel runs a free shuttle to Canary Wharf through the day.

    Awful awful awful


    Miles from anywhere, in a dodgy area, right under a flight path and terrible facilties. You have to get the DLR as the tube doesn't even go this far. It is in a horrible area so we asked for a cab at reception to take us the the nearest tube rather than waiting around for the DLR (which is AWFUL). The receptionist laughed at us and said we should walk, ignoring the fact there is NO PAVEMENT for most of the way to the nearest tube station as it is all busy roads. Felt depressed and cut off for the whole stay. Never again.

    Great place to be


    This hotel is brand new very modern with excellent facilities.

    Whilst is on the Docklands the DLR connecting to central london is just 1 min walking so you can get into central london in 20 to 30 minutes.

    Great bar, wireless internet facilities both on the bar and on the first floor.

    The rooms are really amazingly spacious and with a touch of style. I have been staying in both normal and Executive Rooms.

    You can upgrade a room at arrival, and really the executive rooms go an extra mile. Highly recommended.

    I'd stay here if I was you!


    The hotel is quiet, excellently priced, spacious, well equipped, clean and modern. It is also only 2 minutes from the Royal Victoria tube.

    The only reason you should not stay here is if you must be in central London; but with that will come noise, smaller rooms, lower quality @ higher prices. The hotel is only 20 minutes from Tower Hill on the circle line & we found the service on the tube to be excellent.

    We enjoyed the facilities offered by the Hotel and intend using it in the future, if similiar packages are available.

    You must stay here!


    Stayed here last Christmas and last summer and each time the service was 1st class. The hotel is not exactly in the centre of London but just sown the street is a Docklands Light Railway Station where you can get into London in around 20 minutes. The hotel itself is very modern with a really plush check in area. The room I had both times looked over Butlers Wharf and I had a great view of the Millenium Dome. The room we had was very large and spacious with everything you could want, the air conditioning was great as it was boiling last summer!

    We took full advantage of the leisure facilities on offer, the swimming pool, sauna and steam room were great after a long days shopping and travelling round London. Breakfast was wonderful, we had the buffet breakfast included in our price, there was everything you could think of on offer, even managed to sneak a few things out to eat later!

    I cannot recommend this hotel enough to anyone wanting to stay in London, the staff were very friendly, happy to offer advice on local attractions and travel, they even managed to smile in the mornings!

    Great hotel


    Perfect hotel. Very clean and modern. We stayed in a standard room, the bed was very comfortable, and the bathroom clean and new. Easy to reach by car, safe car park. Although not immediately in central London, there is a train station 2 minutes walk from the hotel, which takes you to the city in about 30 minutes. I would recommend this hotel to everybody and would certainly stay here again if I travel to London.

    Hidden gem for the weekend


    Very modern hotel of a standard far above that usual for a Holiday Inn in the UK. Has a very impressive, modern reception and the bar is great for a late night drink. The restaurant served an excellent steak and staff service throughout was good. The business rooms are clean and in excellent condition being very new. Hotel location isn't great for getting to central London and surrounding area has little to tempt the leisure traveller. Still strongly recommend, also excellent value for money at the weekend as is primarily a business hotel and is quiet on weekend days.

    TripAdvisor Reviews Crowne Plaza London - Docklands

    4.00 of 5 stars Excellent

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