Crowne Plaza Indianapolis Downtown (Union Station)

Address: 123 W Louisiana St, Indianapolis, Indiana, 46225, United States | 3 star hotel
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This 3 star hotel, located in the Central Indianapolis area of Indianapolis, is near Eiteljorg Museum of American Indians and Western Art, Conseco Fieldhouse, Indiana State Museum, and Indiana Repertory Theatre.
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    Historical Traveler Reviews Crowne Plaza Indianapolis Downtown (Union Station)



    We stayed on a Saturday night and went to a Colts game on Sunday. Awesome place to stay - our room was right next to large indoor pool and hot tub. They have a large work out room too. Room was large and also contained a fridge which I did not expect. The path to the dome is about 20' - can't beat it. The place is beautiful and has a lot of history behind it - will stay again. The room and parking is pricey but my family loved this place. Will definitely stay again.

    A Nice Hotel & A Nice Location


    Stayed at this hotel in early November, 2005. The location is excellent, right in the downtown core - only a minute walk to excellent restaurants and the Circle Centre Mall. The hotel staff are very friendly and extremely helpful. I had a problem the first morning where I forgot my shaving accessories, and within a couple of minutes, the front desk provided me with a shaving kit free of charge. There are two computers (with high speed internet) with a printer behind the lobby area, that are free of charge for hotel guests. The rooms are a good size and are very clean and comfortable. The beds are excellent. There is a nice bar/restaurant right off the lobby area. It is true that being attached to the rail station, that you occassionally hear the train roar through. My room however, was just off the lobby on the ground floor and I never heard the train once. I have no hesitation in reccommending this hotel.

    Nice place, train is annoying


    This hotel is in a great location downtown. Rooms are nicely appointed, clean, well kept and decorated. The train comes through and that causes a rumble that is ratehr annoying.

    Great Getaway


    We are from Indianapolis but wanted a quick romantic getaway and this hotel did the trick!!! We stayed in one of the Pullman train cars and it was excellent all the way around, no complaints what so ever. The hotel is beautiful and the hot tub (maybe a bit too hot!) and pool were nice additions to our stay. All of the staff was excellent EXCEPT the woman who checked us out. Customer service is not her strong point. We took in a carriage ride around downtown and a show at Crackers Comedy Club prior to having drinks and a late meal in the lounge at the hotel. This is such a great location you can walk to anywhere you want to go. Definately a place to stay if you're in town. :)

    Train car experience was unique


    We stayed in the unique train car. Narrow as expected but my 4 year old train lover was thrilled. One thing I wish I knew before hand was that each of the 26 Pullmans are decorated after legends. Ours was Lillian Russell. I also saw Charlie Chaplin and Rudolph Valentino. Had I known this I would have asked about the various personalities because that is how the inside is decorated. One bad note, the bed skirting was dirty. A stain I did not see until we were packing up. The hotel is at a pretty good location. The valet parking is nice but makes your car a bit less accessible is you forget something. Recommend for the train lover at heart.

    Stay for a Colts Game


    We stayed one night for a Colts Game. It offered a direct route to the stadium, which was great. The room service was friendly and open late. It was across the street from many stores.

    My main complaint is the noise heard within the hotels main lobby. It seemed to echo from every corner. Also, do not get a room next to the ice machines!

    Loved the hotel, but bad personnel


    We came in for the USGP.. We were staying in the modified train wagons. Very nice rooms. TERRIBLY annoying were the cleaners who actually knocked on the door at 0800 to ask if they could serve the room. Not once but several days in a row. Bad show, Holiday Inn..

    Very thoughtful though was the package they gave us for the race day, with candy, water, etc.

    Overall impression: Good hotel, good facilities, nicely located, but the cleaning personnel actually spoilt the experience. Sorry, no cigar..

    Great Room Great Rate


    I've stayed at the Crowne Plaza for my company Christmas party the past two years. We got the military discount and stayed at this fabulous hotel for only $87 per night. The room was excellent and clean in a great location for our party. Only problem was a minor one that wasn't relating to our actual stay but to getting from the banquet hall to our room. It was a small inconvenience we weren't prepared for. I would recommend staying here any time!

    Great location. OK room.


    If you're staying at the hotel primarily to take advantage of downtown Indy, this place is great. If, however, your in-room experience is just as important as the downtown location...this might not be the best choice. Our room (like many) faced an in-door courtyard, so our only window over-looked a public area. We had to keep the drapes shut because guest taking the glass elevator to their room kept looking into ours. With the drapes shut, our room was very dark and not-at-all spacious feeling. The hotel is neat and clean, however the dark decor doesn't create a bright or welcoming experience in either the lobby or room. Location on the plaza right outside the RCA dome is great. Perfect for Sunday morning tailgating before football.

    Great Place to Stay, Wonderful Location!


    I stayed at the Crowne Plaza for the July 4th weekend. If you aren't familiar with downtown Indianapolis, be sure to get good directions.

    It's not difficult to get around downtown, but when traffic is heavy, it's also not the best time to be looking around trying to find a hotel! The Crowne Plaza's location makes it a little harder to find than some. However, you can't ask for better if you're going to enjoy the downtown area. Steps to shopping, dozens of restaurants and bars, the RCA Dome, Conseco Fieldhouse - it's all within walking distance.

    The inside of the hotel is really cool. I loved the fiberglass "ghosts" of passengers in period costumes that are located throughout the hotel.

    There is a well stocked gift shop, friendly and helpful concierge, and sharp looking, professional staff who are there to help you with most anything. Any request for assistance was handled quickly. Parking is a bit pricy at $15, but since it includes in and out privileges, it's better if you plan to do a lot of coming and going to utilize the valet rather than paying $8 for self-park with no in and out privileges.

    Walking around downtown, however, is simple and you won't need to use your car for much, depending on your plans! So, park smart. The train cars are cool, too. Ask for one of these if you want an extra bit of fun. Kids would especially enjoy them. Indy has a variety of very nice hotels, but I enjoyed my visit to the Crowne much more than others I've been to.

    TripAdvisor Reviews Crowne Plaza Indianapolis Downtown (Union Station)

    3.50 of 5 stars Very Good

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