Crowne Plaza Amsterdam Schiphol
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Historical Traveler Reviews Crowne Plaza Amsterdam Schiphol Hoofddorp
Should be a good hotel - but the staff have a real attitude problem!
The rooms are fine - clean and serviceable.
However the staff seem to have a superiority complex! the shuttle bus to & from the airport is useful. The restaurants are expensive as is the bar.
Not one of Crowne Plaza's best!
Good, but have to be refreshed
Recently stayed in this hotel and found its quite good, just with few problems. There is nothing special about this hotel, but in summary it gives good balance for value & money.
So, first about cons - its really smells bad, I mean physically. I get smoked room, although wanted non-smoke, and I felt like this room is hundren years old - it smells as old, dusty and extremely smoked by tabacco. That's really bad. Tobacco smell is everythere, even in corridors out of the room, lobby bar, etc. Next bad point is some junior staff on reception which doesn't know all the things, but plus is that they anyway tried to be helpful.
- very spacios room, I mean really spacios by any standarts.
- simple (no marble), but well maintained & with good toiltteries bathroom with bathrobe provided in every room, not just for biz class like many others hotels do.
- good breakfast, used room service for all the breakfastings - superior quiality fresh juice, large portions, quick & precize delivery and very cheap price for room service.
- good bar/restaraunt, simple but gorgeous food, nice draught beer
- and finally, excellent service, for almost every point to review (except reception) - the room service, consierge, service in restraunt, hotel taxi, hotel shuttle - was just 99% perfect!
Comparing to Radisson in same Schiphol biz park area I would say that Crowne Plaza is much more value for the money, but not so pompous and high-flown and expensive as Radisson.
Whats that smell?
I booked this hotel because it was supposedly close to the airport. While it is not far (< 2 mi.), be prepared to wait up to 45 minutes for the shuttle. It never seemed to be on time, and the drivers had attitude problems. We asked for a room with a view and were pleased with the 90 deg. panoramic view. But the room was funky smelling and there were cigarette burns on the bed, it did not seem clean. The rest of the room was nice. If you want good food, go out. The room service food was mostly frozen or pre-prepared, never fresh to order. Unfortunately, there are no conveniently located restaraunts. The only plus was the excellent fitness center, pool and sauna. The next time I want to stay near Schipol Airport, I will surely stay at the Sheraton.
Nice Hotel but staff with ATTITUDE
After reading good reports on this site, we decided to book a club room at this hotel for 1 night on December 27th. Having access to the club lounge with complimentary drinks, as well as breakfast seemed well worth the extra charge.
We booked directly on crowneplaza--- and we found a rate of 118.00 Euros for a "deluxe room including drinks and breakfast". The rate for a standard room was 84.00 Euros.
These rates were less than when I had previously checked and it seemed that this was a promotion-one of the conditions of these rates, was that once booked, the reservation could not be cancelled. I guess that between christmas and new year is a very quiet time for hotels such as this which caters to businessmen.
When we arrived at the hotel, we were promptly checked into a standard room. I pointed out that we had reserved, and already paid for a club room. The clerk stated that we could not have a club room at our confirmed rate and that club rooms were much more expensive and that 118.00 Euros was the rate for a standard room. When I showed her my printed confirmation which stated "deluxe room including drinks" she stated that they call all their rooms deluxe rooms and that it should say "club room" on my booking. When I asked why our booking refered to complimentary drinks if we had not booked a club room she became quite arrogant and pointed to a sign behined her which displayed thier published rates. "Those are our rates for a club room" she said in a raised voice. I cannot recall the exact rate displayed but it was somewhere in the region of 480.00 Euros.
When I asked for the Duty Manager she picked up the phone and had a lengthy discussion with somebody in Dutch (I assume the Duty Manager). She then put the phone down, handed my documents to her colleague and disappeared. The other clerk transferred us to a club room.
After putting our luggage in the room, we found the club lounge which was very nice. We were the only people in the lounge and after a couple of drinks we were told that the lounge was closing. This was quite disappointing as it was only 8.45pm.
The next morning we awoke to find an invoice pushed under the door which reflected that we were bieng charged 179.00 Euros for the room and we had paid a deposit of 118.00 Euros. Had I not checked the invoice they would have charged my amex card another 61.00 Euros, so it was back to reception to have the argument all over again.
I would probably stay here again as the hotel was very nice as were all the other employees whom we came into contact with, but I'm not sure paying the extra for a club room is worth all the hassle. On a final note, since returning home, I have checked on the Crowne Plaza website and their rooms are either "standard" or "deluxe". "The deluxe room includes access to the club lounge, complimenrary evening drinks, breakfast, VIP treatment and plane spotting". Anybody considering booking a Deluxe/Club room at this hotel should maybe print out this page and take it with them-it would certanly have saved me a lot of trouble.
Stayed only 1 night in November but it was very nice. Locations was somewhat misleading, but still good as they have a great shuttle service to the airport. From there you can simply take the train anyplace if desired. Concierge was extrmemely helpful when we wanted to go into town. Taxi from there is roughly 50 euros but the train was 3 euros roundtrip to center station. Then catch the shuttle from the airport to/from your hotel.
For business travelers only!
We were originally fooled by the hotel's name thinking it was located in Amsterdam. But the truth is that this hotel is located a 30-40 minute taxi drive away from Amsterdam in a smaller suburb known as Hoofdorp. It is NOT a hotel for travellers wishing to experience the city of Amsterdam! The taxi ride from the hotel to Amsterdam costed us 50 Euros. We would have much rather put that money into a hotel closer to center of the city. Strictly speaking about the hotel though, it was a business class hotel with proper facilities and amenities. The room was very clean and service was good.
For Business Only
I have stayed at this hotel several times on business. trips I stay here because it is convenient to my meetings. I can walk to them. The rooms are large and comfortable with internet access as well as an internet kiosk in the lobby. There is only one restaurant and a small health center/pool. It is not located near restaurants or the airport. (There are two hotels within walking distance of the airport) But, having said all that, this is a very comfotable hotel with spacious rooms if business brings you to this area.
Nice airport hotel
We stayed here for 1 night coming back from Italy and going home. This was the least expensive hotel we stayed at for our 2 week stay in Europe. I was not disappointed. The room was nice and spacious. It is not located beside the airport so you have to take the free shuttle. When selecting the hotel, I was comparing with the new Sofitel, the Sheraton and the Hilton. All three were much more expensive so I was wondering why I should waste some Euros. After all, Crowne Plaza has good standards.
Great hotel when you have a morning flight!
We stayed at the Crown Plaza Schipol on the last night of an 11 day Amsterdam vacation. The free hotel shuttle leaves for Schipol at the top and bottom of the hour. From the airport it leaves at a quarter til and quarter past the hour and the ride only takes about 10 minutes. Room was large with a desk, sofa. Queen sized bed was okay. High speed internet terminal in the room was available for a reasonable 15 per day. We received a token for a free welcome drink upon arrival. The pool was nothing like on their website, about half the size. In the morning there was complimentary coffee and fresh squeezed orange juice available in the lobby from 5:30 until 8:00. Not convienent to downtown but if you have business in the area or an early morning flight this is the place.
Club is class
got a good deal on the room price , club room for standard room. Club really is class, club lounge (free drinks) great breakfast in comfort. worth paying for.central location, pool only tiny but who goes to Amsterdam to swim? pay a bit more and enjoy the good life.
TripAdvisor Reviews Crowne Plaza Amsterdam Schiphol Hoofddorp
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