Crowne Plaza Hotel Brussels - Le Palace
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Historical Traveler Reviews Crowne Plaza Hotel Brussels - Le Palace Saint-Josse-ten-Noode
Brussels-what a pleasant surprise!
When my husband suggested we go to Brussels my thoughts diverted to a scene of a dirty, featureless city with people milling around, bored out of their brains eating chocolate. I am a travel consultant and had always experienced difficulty in selling the destination, but I'd found a bargain and I was curious about what it was really like so my husband took out his credit card for a change. We booked 2 nights at the Crowne Plaza hotel which overlooked the botanical gardens just outside the centre of the city. Luckily the weather was amazing-mid April and spring was in the air! Those gardens are beautiful when the sun shines.
The hotel itself was beautifully restored to its former grandeur-chandelliers hanging, rich mahogany furniture and plush deep red carpets. We arrived early and were surprised to discover that we could check into our room straight away! It was 11am and most of the rooms may have only just been vacated! Our room was large with long windows overlooking the ring road and gardens. The bathroom was white marble and in very good condition with a good shower and full size bath. There was a separate toilet room. The only downside of this was that the power supply was'nt switched on until 2pm when we should've checked in. That was'nt a problem as we were so tired from the early morning flight we just fell asleep for a couple of hours. Brussels surprised me. The main pedestrian shopping street-(Maxlaan I think its called) is packed with shops and department stores and the smell of fresh Belgian waffles fills the air as you walk and you just can't resist! At the end of this street you come to a square with an old white house in the centre of it. Apparently this is the centre of the city and many cobbled streets come off this square, providing you with a maze of interesting things to explore. The Grand Place was beautiful but very expensive for a beer. My favourite place to eat was a street just off the galleries Hubert which reminded me of Montmatre in Paris.
My husband and I sat beneath a canopy with a pot of fresh mussells and chips with mayonnaise and a few beers and it was lovely. I would'nt go back to Brussels but I will go back to Belgium again, maybe Bruges next time.
Not 5 Star Beds,, Dilapidated Beds
Nice public areas, nice sized rooms and amenities. But it ends at that...
But the beds literally sag so bad that I had to use the folded comforter to fill in the middle of the bed so that I could sleep.. I must say after 3 requests nothing was done or responded from anagement . Very highly disappointed in lack of any response.
If you want to get a good nights sleep.. book somewhere else.... even Motel 6 have better beds
Disappointing for a 5* hotel
I booked the Crowne Plaza for a romantic break, and was very disappointed with the hotel - the room was definitely not what I'd expect of a 5* rating (e.g. shoddy bathroom;non-shutting cupboard doors; air-conditioning not working;complimentary refreshments not replenished.) On the plus-side, the reception staff were extremely helpful & friendly, and the reception & bar areas were impressive -its a shame that this standard wasn't maintained throughout. We didn't mind the 15-or-so minute walk to the Grand Place, and would recommend the art nouveau "De Ultieme Hallucinatie" bar about 5 minutes' walk from the hotel, on Rue Royale.
Weekend in Brussels
The hotel is conveniently located about a mile north of the centre of Brussels, about a 20 minute walk from the Grand Place and just a quarter of a mile from the Gard du Nord. The rear entrance of the hotel is only 50 yards from the nearest entrance to the metro/tram system and so if you don't want to walk it is easy to get to the centre and the metro is cheap. The hotel has a grand entrance, and the room was good.
However, the service did not match the hotel's 5* status. There were a number of niggles. The safe in our room did not work, but despite reporting this on the first night (of four), this had still not been fixed when we left. The complimentary tea, coffee, and bottles of water were only replenished on some days and not others. On the last day of our stay, the room key ceased to work. On speaking to reception the key was reactivated by a surly receptionist with a grunt and no apology.
These things may be forgiven in a 2* hotel, but not a 5*. We did enjoy the bar and found the bar staff friendly.
(Stayed 21-22 June 2003) I came across this 'review" site after booking a weekend at the Crowne Plaza Hotel. At first I was bit concerned and worried reading the reviews some people had posted onto the site. It was bit late for me to cancel the weekend break as full payment was already made. Anyway, I thought we'll find out for ourselves and see what the hotel is really like. We travelled on the Eurostar and arrived at the Midi station. We were at the hotel in 20 minutes on the Metro.
Rogier station is right opposite the hotel which was very convenient to get about town. We found the hotel very clean. Room was tastfully decorated, very nice and clean and a very good size. There was a separate toilet. The bathroom was quite large and again clean. All staff from reception to the porters were very kind. polite, courteous and very helpful. We just happen to mention if there were any vegetarian restaurants and on our return to the hotel after couple of hours we found on our room door a list of about 6 vegetarian reataurants and how to get there and approx price for a meal. As mentioned by other guests on this site, the hotel is situated near an area where there are few sex shops, but we didn't find this intimidating or cause for concern as there are plenty of other big names hotel nearby, like Sheraton, Hilton, Metropole to mention a few.
Its no worse then walking in Soho in London. If its not your scene, ignore it and walk along. The main Grand Place is about 15-20 minutes walk form the hotel. I would recommend Crowne Plaza Hotel to anyone who wants to stay in Brussels.
Will not return
On first impressions it seemed very nice but the room unfortunately was very shabby. Small things that you don't really expect from a 5 star Hotel like wallpaper hanging off the walls, forgetting to leave tea, coffee and sugar with the 'complimentary beverages'. Finding mysterious mini-bar charges on the bill (which upon checking out was also incorrect) spoilt the overall ambience.Fawlty Towers - eat your heart out!
We would not stay here again
We stayed here in 2002 and were not impressed. This hotel is not worth its 5* rating. The entrance is grand as was our room, which was large, but it was also shabby with stains on the carpet. The breakfast was nice but the glasses for water/juce were tiny and i was told off for taking one of the bottles of water to my table- i saw someone else trying to do this as well and also being told off. I do not expect to be told off by waiters in a 3 star establishment, let alone a five star! The hotel is located about 15 mins from the grand place which isnt ideal but didnt cause us a problem. The attitude of the staff, particularly the waiters, and the shabiness was a problem, we will not be returning to this hotel and feel it let the Crowne Plaza name down.
Not the jewel in the crown
The hotel is okay as long as you don't mind a 15 mins walk from/to Grand Place and being close to the red light district. The overall decoration was elegant but the feel was let down by tired looking/falling apart room furniture and a bathroom that was oozing with constant stench. We were also charged with many mini bar items which we never consumed and are still concerned after explaining to the reception who simply said 'ok ok it is fine' without raising any question about why they were wrongly charged in the first place (computer error? Human error?)This is hardly a 5 star hotel and perhaps scores marginally as a four star. It is more geared towards corporate conferences and business travel which could well explain the vast selection of porn movies and escort service leaflets provided by the hotel!
Not THAT great...
Firstly, this hotel is not right in the centre of Brussels as some reviews claim. It is a short walk north, on the edge of the business district. Not a bad location, but there are many hotels better located near the Grand Place. The hotel itself? Well, it's all very grand, very opulent as far as the lobby, bars and piano bars are concerned, but I found the atmosphere a little soulless. The room was on the small side, although it was beautifully decorated.
We stayed in the Crowne Plaza hotel in the heart of Brussels it was absolutly fantastic, the bar was chic and the breakfast very filling . one thing to do whilst in Brussels go to the grand place it is absolutly breathtaking (and i don't normally say dopey things like thatbut its true) also whilst in Belgium visit bruge and taste some of those chocolates yummy and this very cute christmas shop .
TripAdvisor Reviews Crowne Plaza Hotel Brussels - Le Palace Saint-Josse-ten-Noode
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