Crowne Plaza City Centre
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How has this hotel rated in the past?
The hotel is very nice, the staff are very friendly and helpful, the hotel itself is well located ad has easy access to the canals and train station.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
The hotel is in a great location. My room is obviously refurbished recently as everything is modern and clean. I'm not sure how they can justify 20 euros for internet access when you can just go around the corner for free wifi at McDonalds or The Coffee Company. Meals have been fine.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
TravelPod Member ReviewsCrowne Plaza City Centre Amsterdam
Historical Traveler Reviews Crowne Plaza City Centre Amsterdam
I have visited Amsterdam about a dozen times in ten years. I have stayed at numerous 4&5 star hotels. January 2004 was my first and last stay at this crowne plaza.
The hotel is centrally based and convenient for all attractions. Trams stop every 2 minutes just outside the entrance. I booked the club room for myself and my 2 kids online at 109 euro/night for 2 nights. The room was clean, spacious with very comfortable beds. Although on the roadside the noise from the trams was well shut out by the double glazing. We were pleasantly suprised that having a club room meant we could use the roof top Club Lounge with balcony and views, free internet access, comfortable lounge chairs, free local phone calls, large tv, free drinks (including wine) and nice snacks. In the morning it served as the breakfast room which was also included in our 109 euro night rate. The kids were pleasantly surprised that the pay movies were also free with the club rate. We all really felt relaxed in this hotel and my children voted it their favourite by miles! We travel alot and the kids have a strong opinion about what they like!
Club Rooms do the job
Spent 3 days here right before Christmas. Got a club room for 109 Euro's per night. Plenty of room with a balcony to boot. Would have been great except for the fact it was cold and rainy the last day so I wasn't able to enjoy sitting outside. Nice to have the use of the Club Lounge too, coffee and cokes always available. Would stay again if I could get a good price. Location is central to good shopping but a fair walk from the Museum area.
Wouldn't go Back
We stayed at the Crowne Plaza at the end of October. We booked the room on the Crowne Plaza website. The location of the hotel is good and it was easy to find from Central Station. Check-in was fine to and the staff were very friendly and helpful. However the room was very standard and not worth the money that we paid. Very basic and they could be doing with getting the bathroom redecorated as the tiles looked very old and dirty. I i was to go back to Amsterdam i would certainly pick another hotel as i think this one was definitely not worth the money.
Stayed at Crowne Plaza for 3 nights mid-October. Chose the hotel as it was one of the few in the middle of town that could offer us a room to sleep family of 4 comfortably. Room was fine in that respect. Not overly huge but we've stayed in smaller. Room was clean and everything worked. Hotel is basically modern anonymous box, but we weren't asking for much more. Pool was very small but it did for a dip for our children. Position was fine near Central Station - trams outside front door. But we have stayed near the flower market previously and that was much more central. Though honestly, nothing is very far away in Amsterdam! A couple of problems on check-in and check out, not helped by surly receptionists. On check-in we were informed they had no Non-smoking rooms available, despite the fact that we had booked and pre-paid for one. Much shrugging of shoulders until we advised them that we had two asthma sufferers in our family and it looked like we were going to kick up a fuss - then lo and behold (!) a non-smoking room materialised!! On check-out we were charged for a couple of things from the mini-bar which we hadn't used (does anyone?!!) - there was a bit of grumbling but finally the changes were made to our bill. Final verdict? It served our purposes - a clean, no fuss bed for the night in a reasonable location. If we were returning with the family again we probably would use it again as family rooms are hard to come by. But if we were travelling as a couple we'd probably go somewhere else - nearer the centre of things.
Overpriced and Poor Facilites
I stayed at the Crowne Plaza City Centre October 8-14. For the high rate I was charged I expected a deluxe room, but that did not happen.
Mold in the shower, air conditioning was out of order with the windows painted shut and the Men's Sauna in the Health Club was out of order. I complained about all the problems 3 days in a row. Each day I was told that the problem was scheduled to be fixed the following day. I was there 5 nights and nothing was fixed. When I commented on the problems when I checked out I was told that they would look into it. No apology given and no partial refund offered for the inconveniences.
If you want to go Dutch, go elsewhere
It really does all depend.If you want a reliable standard international hotel in the centre of amsterdam-and you can get a good rate -this will be fine for you. The bathroom might be a bit small and windows might not open but everything will work.And if you have the Priority Club gold card then your room will be as good as any for the price in Amsterdam.And the Club floor breakfast is excellent.
But you could be in Minnesota . If you want to go Dutch you will have to go elsewhere.
The best thing about this hotel is its location. It is very close to the central station and also has a tram stop just outside. You can easily walk to Anne Frank's house and the canal boats. We had booked through crowne plaza's web site and had quite a few problems when we arrived. They had the wrong rate and also had put us in a king bed room when I had specifically booked a twin (we were 2 colleagues who had no wish to share a bed!). They resolved the room rate but the only option was to have a put-up bed in the room which was very a tight squeeze.The room was small and there was noise from the street below. The bathroom tile grouting was covered in mould and the bathroom was very small. The second night we had a twin room which was much better. However, they did compensate us with free access to the club lounge which is very nice with a roof terrace.This is not up to the usual standard of a crowne plaza but OK if you get a good rate.
I had a great stay here from 12/26/02 to 12/30/02 on an amazing rate. It landed me in a low floor with no view, but who cares for 70 euro a night during the holidays.
I stayed at the Crowne Plaza City Center from 12/18/02-12/28/02 at a great room rate. The hotel seemed to be nice enough. As usual, upon check-in the receptionist asked for a credit card for a "guarantee". I assumed it would be a pre-authorization that would be either removed upon check out, or simply applied to the bill,as is the case for most