Crowne Plaza Hotel
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
- Business Services
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Historical Traveler Reviews Crowne Plaza Hotel Syracuse
One of best hotels I've ever stayed at!!
The staff was incredibly helpful and friendly! Great advice and directions to get around. Off-duty policemen as night security were really nice and made my friend and I feel very safe. We loved our room!
Comfy bed with wonderful duvet covers and very clean. The lounge was great to hang out in, great atmosphere. Restaurant was really great too. If I ever end up in the area again, I would definitely stay there.
Well worth the $$!! and just a quick drive to the fairgrounds!
My 2 cents
Great hotel. I thought the lounge was fun and the rooms made me feel like was not in a hotel room, more like I was staying at a friends.
Above all, I think the staff said hello over a hundred times and even remembered my name, which I thought was cool. Maybe I spent too much time in the lounge. Anyway, how can we get one in Albany?
Marx is a great hotel
Rooms are great, staff is even better!
Unfortunately I began my visit in Syracuse at a different hotel. The good news is that due to overbooking I had to frantically locate another - and I found myself at The Marx.
The Marx was an INCREDIBLE hotel and when I walked into my room I instantly thought I had stepped into George Jetsen's bedroom.
Futuristic, modern and funky the design team (McClusky?) should be commended for their talent and attention to detail. They proved themselves to share very innovative ideas without going over the top.
(The shower is to die for!)
My only disappointment was when the staff told me they weren't national. But maybe one day....
Wow- The Marx is The Place to stay
All the high style and luxury that you'd expect in a Boutique Hotel in the "City", but here it all is in Syracuse, NY. Add to the style and amenities, the sophisticated dining elegance and superb taste, the relaxing "library-lounge", as well as unbelievable high-tech conference facilities, and unpretentious but fabulous service and attention to detail, and you have an unforgettable experience in a destination which, let's face it, was never #1 on the list...I understand that the whole City of Syracuse is slated for a face-lift. If it gets it, then maybe it will be able to fend for itself among destinations. But until then, the real destination in Syracuse, is simply, The Marx---go there, and luxuriate, in this "Travel & Leisure" or "Small Leading Hotels of the World" type of property, even if your ultimate travel destination is up to 90 minutes away--it is truly worth the trip, so comfortable, one-of-a-kind, hip but cozy, and ethereal ( the soaps, shampoos, etc. are custom-made, awesomely spa-like and almost full-size--great to use in the rain-head showers that are "to die for".) You'll be so happy you read this, and listened!
We came to Syracuse for our Nephews graduation in May and was forced to stay at the Marx because the Sheraton was sold out. Good for us. Because we just got back from the Sheraton on our latest visit and the difference is noticable. Being from NYC we just figured that the Marx was a nice hotel, we compared it to the hotels we are used to. The Sheraton could have had a Best Western sign on it because it just doesn't measure up. Nobody even cared that we were there. The Manager in the lobby at the marx held the door every time we walked through the lobby. It was nice to see he wasn't sitting behind a desk and instead was out doing his job. Everybody was friendly. Good for them.
The beds are great!!
Most comfortable bed...EVER!!! The linens and duvets are fabulous and I had to personally tell the General Manager as we road down the elevator what a great night's sleep I had. The rooms are so well decorated, that you forget that they are pie-shaped b/c the building is round. The staff is so friendly that they make the high price seem like a bargain. When I come to Syracuse for business I will stay at the Marx.
Chic style comfort and service in Syracuse!
Wow! If you are heading to Syracuse, NY, do yourself a favor and stay at the Marx. Not only is this the best hotel in town, you could be in any major city in the world and not find a better, more stylish hotel with fabulous amenities and professional service. Some boutique hotels that I've been to around the world, have unfortunately come at an outrageous price--the Marx is comparably priced with boring, cookie-cutter hotels in the area. To add insult to injury, the staff at the most chic establishments in SoBe, NYC, SF, etc. mostly have "attitude", like they are doing you a favor to do their jobs. Not at the Marx--the design materials and finishes are truly first class, but the tab won't sting, and their staff is so helpful and knowledgeable. I feel as if I'm in a haven when I'm at the Marx. The food is fabulous in their premier dining spot, Redfield's, and the Library lounge has such a comfortable atmosphere with drinks and light fare, that it iis simply tempting never to leave. My husband and I lingered for hours, meeting new people and making friends. If your aim is to close a deal, the Library Lounge envelopes you with such comfort that it makes such dealmaking conducive. I had the opportunity to see the Marx conference rooms and party rooms---all state-of-the-art technogy, and the fabulously designed break-out areas-- HIGHLY CONDUCIVE SPACES TO WORK ON PROBLEM SOLVING. Oh one more point. Some hotels are all show but they fall apart in the details. The rooms here really function well. We got fast connections on the internet We were able to work on the computer, while my husband looked at some cable shows. The room was very adaptable. And when was the last time you had af ull night sleep in a hotel bed? It is scrumptiously outfitted, and allows you to truly rest, awaking ready to be refreshed by the fabulous rain-head shower. Usually my trips to Syracuse can not be over soon eneough, but if you are lucky enough to stay at the Marx, all that changes. Once your at the Marx you don't care makes for a good excuse to stay on another day! This is the best thing that has ever come to Syracuse. Just follow my advice and you won't be let down. Let yourself be treated in style. The Marx is ready for you and your standards, no matter how high!
We have been coming to Syracuse for the past four years to visit our daughter at SU and nobody does it better than the marx. The rooms and the people were the best.
New and Impressive
The hotel is under renovation and has some rooms complete and they are amazing. I get a New York City feel from this property. High speed Internet, great workspace, enormous King bed with Duvet and the shower is too die for. When the temperature and pressure is right on, it sets the tone for the entire day. They use a rain shower, simply amazing to find this luxury in Syracuse.
TripAdvisor Reviews Crowne Plaza Hotel Syracuse
Travel Blogs from Syracuse
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