The Crown Hotel
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Photos of The Crown Hotel
Historical Traveler Reviews The Captain's Landing Devonport
Desperately in need of a face lift
This hotel looks quite decent on the web and I was quite impressed at the price - just £45 GBP for a twin room. I should have known there would be a catch!
60 years ago this was probably a fantastic hotel; the architecture is beautiful and it does have a certain amount of character. However, it is in such bad need of total restoration that I am surprised that it is open at all.
The lift wasn't working, so we had to carry our bags to the third floor. The corridors and stairwells had paper peeling of walls, chunks of plaster missing, filthy paintwork, grime and dust - I'm trying to be polite, but the place is a complete dump.
The bedroom was dim, stuffy and grotty with peeling paint/paper. The bathroom was grimy with chipped tiles and the shower was a dribble.
The bar area was not as bad as the rest of the hotel - OK for an evening drink and a bar snack.
The breakfast was nothing more than a greasy fry up - for £13.50 per head. Horrible breakfast - horrible price.
I strongly advise you to stay somewhere else...
I won't be back.....
the crown ... it looked very impressive when we got out of our taxi to stay there this week (business trip). The location was great.. pity about the hotel. Run down - to put it simply. As soon as I checked in, I had to use the toilet. To say they were disgusting was an understatement! I was dreading seeing the rooms after my experience there! To be fair, the room itself was large, yet cosy. The furniture and beds were in good order, and the bed linen was clean and fresh. However, the carpet was old and dirty, and the wallpaper was peeling from the walls. It had a damp, mouldy smell and it was so sad! Such a beautiful building - but it would need a fortune spent on it to renovate it. I found the staff very welcoming, but I'm afraid, I won't be back on any of my future visits.
Beware unless you like mold and gloom (Insight Tour)
Our Insight Tour included this hotel for two nights. We were told that it was a first class hotel with NO other people complaining about the facilities. Both Insight Tours and Crown Hotel pulled a fast one on our group. Our first room had moldy bathroom, torn curtains, horrible beds, dirty floors, garbage smell in hallway and noise from pubs; second room on second night faced front of hotel with bright lights shining in room all night (drapes didn't close), heat that couldn't be turned off and again moldy bathroom. Insight tours, which we thought was a decent tour company, claims there was no problem or previous complaints about this hotel. Most other travelers in our group had similar experiences and horrible rooms. The Crown Hotel is located in a lovely setting and very close to downtown, but that doesn't change the fact that it is run down and sadly in need of major renovations.
Please Stay Somewhere Else.
A business associate and I had the unfortunacy of staying here over night on a trip to Harrogate. The hotel was booked for us and we had no real idea of what lay in store for us.
On arrival the hotel looks very impressive but as soon as you go through the revolving doors you are met with a scene of decay and neglect that has run unchecked for well over 20 years. And this, the foyer, was the best looking part of the hotel. We were checked into our rooms to find carpets almost totally covered by stains, dust everywhere, cracking and peeling paint and wallpaper and in my room a large rip in the carpet had been covered by black gaffer tape to stop it ripping further! I asked for an iron and board for the room that never arrive, despite several calls to the concierge. Infact the whole feel of the place was so bad that my colleague and I left the building as soon as we could, returning only to sleep.
In the morning the breakfast was beyond description. What ever they had used to cook the fried bread in is quite beyond me.
It is such a shame that a building as impressive as this is allowed to run into the ground by a company such as Corus. Why do they do it and indeed why are they allowed to do it? I can only recommend that you do not stay here as it will go along way to making your trip one of the worst you have ever been on.
It's not the Hilton, but.......
I took a party of eighty people to this hotel and found the staff outstanding and the food superb. It may be a bit run down, don't expect Hilton standards, but it expresses the Victorian splendour of Harrogate very well. Rooms are spacious and have all the usual amenities, including clean linen!
I agree that the car parking is limited but our group managed alright and we had about twenty-five vechicles. We had absolutely no complaints and would use the hotel again. Overall it lives up to it's three star rating.
Good atmosphere and standards
I stayed at this hotel twice during the summer and simply don't recognise it from the other reviews.
I will certainly stay again! On both stays,I had a (probably recently re-furbished) bedroom in which everything worked.I thought that the food was average to good and the staff generally friendly and helpful.
I always ask for a quiet room on a high floor and that is what I was given.No complaints about the cleanliness,either.So tip number one-ask for one of the re-furbished rooms.
I have had a soft spot for the Crown since I stayed there on a week's holiday twice in the 1990's.The pleasant atmosphere hasn't changed.
Tip number two-make friends with Henry the porter who has been there for years.He is the man to see if you have any problems at all.He loves to chat and can't do enough for you.
Yes,car parking is limited both at and near the hotel.Try to arrive by mid-afternoon to better your chances of getting a space.Also,remember that there is a good train service to Harrogate and the station is only 10 minutes' walk away.
Much of the same.
Well unfortunatley we did not check the Tripadvisor websight before we stayed at this auful hotel. All that has been said before is true. This hotel looks very impressive from the outside, but as soon as you enter the lift the eyebrows start to raise.
It is in an appaling state, our room on the third floor was disgusting, all of the edges of the carpet were water stained and filthy, the curtains and bedding were the same. The bathroom although huge was peeling and rusting, the tiles on the wall in the shower were coming away from the wall. The interior of this hotel is so shabby and unkept it is hard to believe it is actually a going concern.
We booked this hotel on a last minute deal, but it wouldn't matter how little you paid to stay there it would be too much.
Do not stay here, if you have booked already then my advice is to cancel.
What you've already read is only too true
We took an Insight Tour (country roads), which spent two nights in Harrogate. Before leaving for the UK, I read the two previous reviews for this hotel. Although we were given a decent room (#245), horror stories from other tour members confirmed what had already been said. One couple had a room overlooking the entrance and had a balcony, on which rested the remains of a pigeon, fed upon by various insects. Another member's room had not been cleaned. Fortunately the desk granted a room change. Still another had a room which not only reeked of smoke but shook from a noisy band down below. To be fair, the grounds look ok and we really had a decent room, although new carpeting and wallpaper should be high on their priority. And the breakfast/dining staff tried very hard (good food). But the management (if there is any management) doesn't seem to care. I've already written the management directly, hoping that some changes might be made. The location of the hotel is very good and should be a major draw. Instead, I must sadly recommend that potential guests reconsider.
A party of myself, my husband and six friends stayed here for the weekend, Friday to Sunday. It is a shabby hotel, with lacklustre staff attitudes, poor room security, serious staff shortages, low hygiene standards. although the bedrooms were large the wall paper was peeling , the telephone and radio didnt work, hardly any of the lights in the room worked and to cap it all our room was robbed! The carpet, curtains and bedding were worn and mismatched and i dont think the bed linen had been changed from the previous occupants. The bathroom fittings were old and tatty and the rubber showermat was filthy. The parking consists of a few spaces at the front and rear of the hotel, nowhere near enough for the size of the hotel, so guests not there at dawn on the day of arrival have to park on the streets at in excess of £7 per day. The bar in the front lobby had one member of staff serving and ran out of baileys and bacardi, the barman was also acting as the receptionist! To be fair the food in the restaurant was adequate for the price paid, but we did ask for fresh bread as it was rock hard. The service in the restaurant was slow and i sensed resentful. We would never use this hotel again and have written to the management.
One of the worst, if not the worst, UK hotels I have ever stayed in
This was one of the worst hotels I have ever stayed in in the UK. It is a 3* and looks really nice from the pictures and description on the Corus website. So swayed by the historical aspect and 18th century splendour, and thinking it would be a lovely, well kept and decorated hotel, expecially as it is in the heart of Harrogate, how disappointed were we when we arrived. They say first impressions count, and they sure do in this place. Upon entering the lift you get a sense that this place really isn't looked after well; it was a battered unkempt 70's throwback lift.
When we arrived in the room wasn't impressed. Absolutely disgusting.
Carpet didn't meet the edges of the room properly (gripper rod showing), headboard of bed was horrible and sticky, so much so that my short hair stuck to it. The shower was horrible. Cups in the room were dirty so phoned down for some more. Very prompt in bringing another set of dirty cups up. Have never had to check sheets and towels before to see if they were dirty! And things didn't get any better by breakfast.
The list goes on and on. I am sure there are plenty of nice hotels in Harrogate, just not this one.
TripAdvisor Reviews The Captain's Landing Devonport
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