Cristal Palace Barcelona

When we checked into the hotel (which is in a great location) we went up to the room which was tiny especially for a 4 star. The tiny window also looked onto a concrete wall!! We eventually after much drama got moved to a slightly bigger room. When I say bigger I mean about 2 foot bigger! We were still looking onto the concrete wall which also faced other people's bedrooms and hence a lot of noise. The room service was ok but the hotels were also very hot and the air conditioning wasn't working. We stayed in April which is a cold month so shudder to think about the room temperature in summer. Only thing this hotel has to offer is location. It is certainly not a 4 star. p.s.And especially don't stay if you booked with Abbey Travel in Ireland as you will then definitely get the small room! (I did see other rooms in this hotel that were a lot bigger).

Just got back with my family from Barceleona-and 4 nites at the Cristal Palace. Excellent experience; from the marvelous upgrade they gave us at no extra cost to the wonderful breakfasts., and the very central location. The staff were professional and helpful (they even managed to get us the right sized taxi for all of our luggage, when we left for the airport..which was greatly appreciated as we had been taking 2 taxis up till then.=an expensive situation) I recommend this hotel and believe it deserves all five stars!

We've stayed 4 nights, super service in room 911 for those who like to catch some sun after walking around in a beautiful city. A big terrace, very quiet room, everything like it should be in a 4* hotel. We'll be going back....