Not a tourist hotel

After both of our flights were delayed, we got to the Courtyard at 2 a.m. and a gentlemen promptly gave us our room assignment. We stayed on the bay side of the hotel (the opposite side faces the train, which might have been a bit noisy). Our room was clean except for a few long, black hairs on the shower walls (that were obviously from the maid, whom we saw every morning) that never got cleaned off. The bed was king-sized and extremely comfortable. The room was adequately spacious and came with complimentary high-speed internet. The common areas, main lobby, "dining room," pool, etc. were all well kept and clean. Parking and an airport shuttle (that will also take you anywhere within a 1 mile radius) are complimentary. Just ask and they will have someone shuttle you to whereever you want to go (and call when you want to be picked up). We ate a a Wendy's at a truckstop nearby (not recommended) and ordered takeout one night through an italian restaurant that was decent.

We had originally booked a week at this hotel because we thought we would be relocating to the area (in the mean time, the transfer did not end up happening so it just became a vacation). If you plan on vacationing in San Francisco, this may or may not be the hotel for you. We were advised not to drive downtown, as parking is expensive/hard to find. Public transportation is incredible in the bay area, but unfortunately not in this area of South San Francisco. The CalTrain stop is about 1-2 miles from the hotel and you also have the option of taking the shuttle to SFO and grabbing BART from there. It will take you near an hour to get downtown (which, as city-dwellers ourselves, deem as somewhat normal, but others may not). To make a long story short, if you're vacationing stay somewhere closer to the city unless you don't mind worrying about a commute/traffic/parking.

With that said, this is a delightful hotel, but not necessary a good fit for the SF tourist.

Nice place, Not Nice Front Desk

Basic Courtyard quality, but the front desk personnel don't seem to like their jobs!

When I checked in they had me down for a King size bed. I mentioned that I needed double beds because I was traveling with my two children. The front desk clerk said that the couch converted to a bed and, if needed, she would send up a rollaway. I asked about an upgrade and she said the hotel had no vacancies. I politely asked her to send the rollaway.

When I got to the room, I noticed the internet access was FREE (yipee). The homepage was the Marriott reservations page, which showed there were plenty of different types of rooms available for that night.

I then waited for the rollaway...15 minutes...30 minutes...45 minutes...then I called the front desk. A different clerk answered and when I inquired about the rollaway he raised his voice and asked in a RAISED voice "How many people are staying in your room?"

I calmly said "4. And I don't appreciate him raising his voice." I then explained that my kids do not like sleeping together.

He said that the room would not accomodate a rollaway. I said the previous clerk was the one committed to sending one. He just repeated himself.

The rest of the staff was pleasant. It seemed like the front desk people were having bad days!

Good location, easy freeway access, but nowhere to eat nearby. Not sure I would recommend to friends, maybe some enemies.

Good deal

Greetings,

Stayed here in July 2005 with the family (9&12 yrs old) for a one night stay prior to an early departure from san francisco airport.

Rate was 99 USD a night.

For the price, you get a nice, decent size, clean room.

The hotel location is just perfect, you get to the airport in less than 10 minutes without even going through the 101 expressway.

Despite the closeness of the airport, we were not bothered by the noise of airplanes flying in and out of San Francisco.

I would certainly go back.

/Montrealer2

Will Not Come Back ,Staff Has Problems

For the Bay to Breakers weekend, we decided to stay at South San Francisco in stead of driving all the way from San Jose in the morning.We are Marriott Reward Elite Members, with late check out priority.

But when i asked about it when checked in at night, i was given 1 pm , or have to talk to manager in the morning. When we finished the race and got back to our car, it was already 12pm. So I talked to the front desk by phone and i was given to 1:30p. When I pressed to talk to the manager, the front desk said to 2pm.When we returned to the hotel it was 1pm.I tried to get inside the indoor pool area, my key could not open the lock.I told the front desk and they gave me a second key, again could not get in.I decided to go back to my room by this point, and my wife told me housekeeping tried to enter the room despite there is no disturbance sign out.We took the shower and I saw the toilet didn't flush properly.So when we went through the front desk, I talked to the manager finally. I asked him exactly what is priority late check out time. He said it depends on the room number(not occupancy need.)

He said for my room, somebody requested early check in , so I had to leave early. While the whole hotel was empty on sunday, i found it hard to swallow

that they could not assign anther room to the guest coming.Then I told the manager about the lock to the swimming pool and the housekeeping etc.

He could not lift one finger to satisfy my negative feeling about the situation.So we are not coming back to this outfit ever.

Great Experience

Very nice!! Accommodating staff, walking path, very convenient to city and aiport! Highly recommended property for the price.

Will Visit Again

In the past, what I have paid for parking at San Francisco hotels very often exceeds the cost of my rental car, so it is refreshing to find a nice hotel with free parking and rooms at about half the price of a comparable hotel in downtown San Francisco. This hotel is located in a business park area (offices of big companies) - nothing is within walking distance so a car is virtually a must. But if you're renting a car anyway, it is only a short drive to downtown San Francisco and you'll be saving lots of money on your room and parking. Also, on your departure day, you will only have a short drive to the airport as this hotel is located between the airport and downtown. I expect that I will continue to stay in this property whenever I visit San Francisco.

Excellent in every aspect

When we stayed here it was actually by 'accident' through a bid on priceline. It's a 2 1/2 star hotel but thats an understatement! We got a very good deal for the room, it was a little out of our way but we drove there. After we saw the location and the room we enjoyed the commute, it was like our own retreat.

First off the customer service was what you would expect in a 5 Star hotel, curteous, accomodating, friendly. The parking was easy, there's a big lot. And to top it off we had a waterfront room, it was so relaxing there you forget you're in San Fran. Just the breeze and the water was great. The rooms were generously sized with sitting area and desk area. The bed was extremely confortable ... one of the MOST confortable I have experienced. Bathrooms very nice and very clean, also large.

We got there late but in the morning there is also complimentary coffee in the lobby. The whole experience was very serene and we'd definately stay there in a second if we could again!

Pay for a 2 1/2 Start - Expect a 4 Star!!!

OK hotel but nothing near

Clean, cookie cutter Courtyard. For those that have not been to Oyster Point it is always windy, cloudy much of the time, and generally blustry/cool to cold. Public walking/jogging trail next to the hotel. Need food? A car is essential with the best food probably in near-by Burlingame (3-4 mi. South on 101) S. Sfran has some small restaurants; tried Italian and Vietnamese. Good food/value. Moral- this is an out in the middle of no where business hotel.

Very Nice Hotel

Stayed at this hotel on business. Very nice room with a comfortable bed. Stay was courteous and helpful. Breakfast buffet was very good and waitress was extremely knowledgeable and polite. She remembers you from the day before and brings you your morning drinks right away. Very nice and I would stay there again.

Courtyard is Quiet, Clean, Comfortable with a great staff

Whenever I am working on the peninsula, I make it a point to stay at this property. I am never disappointed with the staff, who make a sincere effort to make my stay enjoyable. The view of The Bay is very relaxing at the end of the day, often spent on the park benches at waters edge. No crowds, just joggers and cyclists on the surrounding path. The rooms are appointed in a very straightforward manner, with a good workspace, high-speed internet, and a very comfy bed. They are also very quiet, which is important to me. I often opt for the King Spa room which has a comfy heart shaped tub for two.