The Depot Renaissance Minneapolis Hotel
How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Fitness/Health center
- Business Services
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Historical Traveler Reviews The Depot Renaissance Minneapolis Hotel
Rates are too expensive !!!!!
Although I had a fair stay at this property, their rates are too high for what the property actually is. Their rates are like it was a top notch 5 star property. Unforunatley it is not.
For the value and accommodations, I will stay elsewhere next time in Minneapolis. The rates per night need to come down about 50.00 per night to be at the equal level of nearby national chain hotels. The waterpark is great, but I do not want to help fund it during the week when I have no children with me. I believe this is the main reason for this hotels high rates. BEWARE !!!!!
Loved the Depot
If you want a hotel that offers a urban location for the parents and a water park for young kids this is the place to stay. Keep in mind the water park is only open on weekends and is geared towards younger kids. The Depot is historic and very charming. The location is only blocks away from the Mississippi river and Stone Arch Bridge which are wonderful for walking and/or running. In addition the Mill City museum is just down the street and the Metrodome is walking distance also. We loved our stay!
Perfect for a Week-end Getaway with Grandkids.
We had an absoutly wonderful stay at the Courtyard Depot, in Minneapolis, MN. The service was excellent. We spent the weekend with our children and grandchildren, and we never found a need to leave the hotel. It had everything we could want.
The Water Park is perfect for all ages, it is spetacular. Everyone enjoyed Ice skating at the unique skating park. It's beautiful, especially at night.
Everyone had a great time that weekend. Our family will make the Courtyard Depot and annual event.
Great weekend away!!
About a month ago my family stayed at the Courtyard Depot in Minneapolis, MN. We had a wonderful time. My two daughters had a ball in the water park as well as the ice skating ring. I'll admit even my husband and I had fund in the water park.
We were privileged to get the grand tour of the facilities and the history of the old railroad depot, the building's architecture, and the extent of the remodel project.
The rooms and amenities were excellent as well as the service we received both from the hotel staff and the restaurant staff.
We truly had a pleasurable experience at this hotel and we will definately be back!
Best hotel I have ever stayed at!!!
I stayed at the Courtyard Depot about a month ago and just heard of this site. We had such a wonderful time there I just had to give them a good review. This hotel has the best service and most friendly staff! We went there with some family and if you have children this hotel is a must; they have an exciting water park for both kids and adults and also an indoor ice skating rink. The kids had a ball and so did the parents. The rooms are very welcoming and comfortable while keeping the prices reasonable. Also the restraunt in the hotel has a great selection and even better food, you can watch them make your breakfast omlet or belgian waffle right in front of you. Not only is the hotel beautiful and accomodating it has a plethera of historical value! So if you are ever in the twin cities area there is no question as to where you should stay!!
It's not the Dells, but then again the Dells isn't in a city!
I had a hard time rating the hotel because I really was surprised at how nice the rooms/decor and restored depot/rink were and I have no complaints about the staff. But the waterpark is what we stayed there for and what disappointed us. I will always use the Wisconsin Dells' hotels as benchmarks for weekend getaways with kids that enjoy water.
The Dells also give adults the oppurtunity to congregate in a comfortable atmosphere while keeping an eye on the kids. The depot waterpark didn't deliver either. Right off the bat I noticed the staff and some informed parents were wearing earplugs! The noise level was deafening. It is hard to imagine a better location for a family weekend than downtown in a major league city, but that limits space for an indoor waterpark. We realized that it's just too cramped. The only seating available at pool level is to perch on a ledge around the perimeter. Hardly condusive to conversation and what's worse, leaves those who wish to remain in street clothes vulnerable to drenching by the gushing fountain situated too close to edge of the pool. What really matters is the kids didn't even seem to like it. I was amazed when my 7 year old told me after less than 2 hours he was done being in the water and would rather go watch Spongebob! One of the other families we were with cancelled their 2nd night there because their kids wanted to go home! So bottom line: even though we all live 20 minutes from the Depot, we are making plans to drive 3 hours further to the Dells!
When we got there, they didn't have a room for us. We had to wait a few hours for our room to be cleaned. I took my kids to the waterpark, where they had fun for a little bit and then got tired of it. The waterpark was very loud and crowded, with only a few lifeguards, so I had to watch my kids carefully. Since the kids got bored and wanted to go to the arcade, I took them up there and ended up spending more money while we were waiting for our room. The whole place is a giant money pit. Finally we got to the room, which was right above the waterpark.
It was very noisy and cramped. Not a very good room, especially for the price. We also ordered a pizza from the hotel because we didn't want to leave. Big mistake. After my kids went swimming, they got sick from the high level of chlorine in the air and water.
It seemed as if the hotel was set up to crowd as many guests as possible into one space with as few staff as possible. The kids seemed to have fun, and the staff, when available, was friendly.
The line at check-in was out the door, when we finally got to the counter they acted as if we were bothing them or something. As far as parking keep in mind that they don't tell you until the last minute that it is $12 a night! The room was nice and clean, however the rest of the hotel was very dirty. The hallways outside the rooms were filled with trash, towels, and so many room service trays that they were days old.
We went there for the water park which is quite neat. Keep in mind that they don't always include the passes with your room, so make sure you ask. The place was so crowded, I asked one of the lifeguards about it because it seemed unsafe they said it was atleast 400 people. I noticed that there were only two lifeguards for this amount of people and the guard I asked said, well that is how many guards our managers wants and you may express your concerns to her. She was there that day and I did talk to her, she was the other lifeguard of the two that were there.
She told me that she wasn't even a lifeguard, just that they were short staffed. How can this be safe? I was a lifeguard in college and we had to have a certain amount of time off every hour and rotate to keep us fresh.
Some other things to remember, the reaturants food is horrible and very expensive, the pizza is the worst we've ever had. The water park doesnt allow any flotation devices except cost guard approved lifejackets, no kids in the hot tub, and 48" requirement for the big slide.
I asked to speak to a manager when we checked out on Sunday and I was told there wasn't any in today. I called and left a few voicemail messages with folks but haven't heard a thing. I urge you to seriously consider another place to stay until this place can gets its act together.
Great value, great staff
We stayed at the Courtyard Depot on the recommendation of the Epinion review. We were not disappointed!
The staff was enormously accommodating, the food defied the hotel stereotype by a mile, the location convenient, the beds were extremely comfortable and the room was excellently appointed.
We would stay there again in a minute. Particular kudos to the staff.
Our daughter was at camp and we needed to send her something. They found us a box, directed us to a post office and even pulled up information for us on a website. Tremendous!
I love this hotel, but....
I love the depot, I stay there over 75 nights a year. It is comfortabble, convenient and affordable. If you are a business traveler, you might appreciate a few pointers. This is a family orinted hotel on the weekends, they have a beautiful ice rink and a waterpark, so watch out for waterpark specials, the place can easily fill with screaming kids. The underground heated parking is the only way to go in the winter, and its affordable. My only quibble is the street noise. Ask for a room on the courtyard side. The restaurant has improved quite a bit, and there is a wonderful coffee house just out the front door. They have a number of beautiful rooms in the old railroad depot part of the property that are great for romance, and the lobby in that building is perfect for weddings and receptions. They have a business computer in the lobby area and a wonderful bar and fireplace for relaxing. If not for the street noise, and some occasional upkeep issues (I hate that the housekeeping staff scuffs the walls with thier carts, they have very little respect for this beautiful hotel) I give it 5 stars.
TripAdvisor Reviews The Depot Renaissance Minneapolis Hotel
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