Historical Traveler Reviews of Courtyard By Marriott Santa Fe
4 Star Service!
from A TripAdvisor Member
Service you would expect from a world class resort on Cerrillos road! I travel to Santa Fe 4-5 times a year and have had the opportunity to stay at several hotels in the area, none with staff as friendly and professional! When we arrived we were upgraded to a spacious room by the front desk without even asking! The girl who checked us in was friendly and VERY helpful! She gave my wife and I directions while making sure that we had some of their scrumptous cookies! I will definitely return because the employees are so friendly and they made our vaction one hundred times better!
We will DEFINITELY return to this hotel!!!!!!!!!!
from A TripAdvisor Member
We recently stayed at the Marriott Courtyard in Santa Fe. My husband works for the government and the hotel was offering $85.00 government rates which is why we chose to stay there. While he was out working, I took the hotels shuttle to the downtown district. The shuttle was very convenient and dropped me off in the heart of Santa Fe. I met up with some friends of ours who were in town the same weekend. I was surprised to hear that their rate was $100.00 more than ours! The hotel was not like a typical Courtyard, much nicer. The rooms were spacious and clean. The pool and fitness center were delightful. We ate breakfast each day in the restaurant and especially enjoyed the waffle station. Would highly recommend!!!
A Nice Oasis On A Busy Street
from A TripAdvisor Member
I liked this place. Initially, I expected a motor hotel atmosphere, but that was only reflected in the outside appearance. This hotel has a very comfortable lobby and restaurant, where I enjoyed an above average breakfast buffet. I requested a room on the upper floor, in the back and found it to be very quiet. Besides a dirty cleaning rag found on the floor, the room was consistent with most Courtyards and very comfortable. The fitness facility was small, but clean, and the equipment was in proper working condition. For the price, this is a good deal for a business or leisure traveler.
Won't Be Back
from A TripAdvisor Member
This hotel is not the place to check into on a busy Friday night ( April 23 ). The first room we were sent to according to the desk clerk had a King bed in it, well it didn't, it had one Queen. The next room we were sent to had two queen beds, which was fine, if not for the fact that 5 minutes after we entered the room here comes another couple entering our room with keys saying they had just been given the room ?? Then after they left, we found out that our rooms keys didn't work anymore. I had to make a THIRD trip to the front desk to get that fixed. My husband just wanted to leave, they offered coupons for free breakfast the next day, WOWIE ! After all this, we decided to stay anyway. The rooms are average and not worth the $79 we paid. We could clearly hear the TV set and voices of our neighbors thru the thin walls. The shower has no pressure and the temperature went from hot to cold the entire time.
Great place!!
from A TripAdvisor Member
GREAT PLACE!!! Wonderful value...$79 centrally located right across from Jackalope and the malls...great place...clean rooms and nice staff...better to stay here and park downtown around the plaza. Will return again!
Incredible Value!
from A TripAdvisor Member
A terrific base for travels in and around Santa Fe. Very clean rooms, helpful staff. Rooms situated around a series of open courtyards.
Decent pool, 2 hot tubs. Free coffee bar in the a.m.Less than half the cost of in town hotels and public areas were cleaner and fresher than many more expensive properties. Convenient shuttle service to the Plaza. Pool unexpectedly needed repairs during our stay, staff was very apoplogetic.I would stay here again.
A Great Place to Stay
from jspade
My wife and I were in Santa Fe for the Indian Market during the third week in August, 2003. I was able to secure a room at this hotel for $79US which was an excellend value considering the quality of the accommodations and the time of year were there.
The only downside to the day was that the hotel was unable to find our reservation. This can be a downside to booking through third parties and I have run into this before. The hotel was extremely apologetic, however, and was able to secure me a room just out side the courtyard.
The room was very nice and unexpectedly quiet. I recommend calling the hotel a week or so before your booking, just to make sure your name is in the system.
The hotel is not within walking distance of the Plaza but the hotel does run a free shuttle for guests into town. This shuttle can fill up fast, especially during the Indian Market, as everyone tries to head downtown at the same time. I recommend taking public transit which is available right outside of the hotel. It's one bus directly into the Plaza and it was actually faster and less crowded than the shuttle.
My family loved it
from A TripAdvisor Member
My family and I had a wonderful time here. I feel sorry for the other user, who obviously went at the wrong time. But when we went, we had a blast!
Can't beat the Marriott's price and service!!!!
from A TripAdvisor Member
We recently stayed at the Santa Fe Courtyard by Marriott. The price we were given was $79.00 which was MUCH lower than the other hotels we called. This concerned us a little but the hotel was beautiful, the staff courteous, and the food was excellent. I will definitely stay there again.
Do not go here
from A TripAdvisor Member
I speak for my entire family who felt that our reunion in Santa Fe was spoiled because of the poor service, bad attitudes and downright rudeness of most of the employees. Facilities were either inadequate or nonfunctioning (as the pool). Rooms and hallways remained unmade or uncleaned for entire days. We expected more from a Marriot.