Courtyard by Marriott Los Angeles Old Pasadena
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How has this hotel rated in the past?
- Free High-Speed Internet
- Room service
- Swimming pool
- Business Services
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Historical Traveler Reviews Courtyard by Marriott Los Angeles Old Pasadena
Close to Old town Pasadena
We stayed at this hotel over the weekend for a wedding. The hotel is convenient just off highway 135 and close to Old Pasadena and Resturants. It may be noisy if you had a room facing the street. Free High speed internet access. All you can eat breakfast was good for $12. Hotel was clean and the cleaning staff were very courteous. Though they charge $10 parking a day it was convenient in the sense that you can walk to the room from the adjacent garage. Overall rating 4 out of 5.
Excellent hotel, excellent location, great service
I enjoyed my stay at the Courtyard very much. The bedding was luxurious with 5 pillows on each bed. A desk with DSL hookup was important to me. Hair dryer, HBO. Valet parking and very close to all the great restaurants nad shopping. Within walking distance of many museums and the mall. Easy access off highway 134.
I was especially satisfied with the staff who were friendly, fun and always able to serve my needs. Including valet staff. There is a pool, stuffed chair and ottoman, large lobby with bar and nice restaurant in morning. Newspaper delivered outside door every morning.
Our fee was only $129 a night for a conference. Everything was very nice.
Reliable Hotel, Wildly Variable Rates
I stay at the Courtyard Old Pasadena about six times per year. I think that the other opinions are pretty accurate, but let me add a few thoughts:
1. The rate at this hotel and others varies greatly from week to week depanding on what is going on in town. Compare rates at the Hilton and the Westin before selecting a hotel.
2. The Courtyard restaurant is just adequate for breakfast. The Hilton and Westin are better in that regard. However, the Courtyard has the best location in Pasadena and very good restaurants for breakfast (Russell's for example) are within easy walking distance.
3. Don't even think of staying at the Ritz Carlton. The service can be infuriating. (See other guests comments. I'll spare you my sad stories.) Once you are there, you are a prisoner. You can't walk to anywhere. You have to pay a fortune to park your car. There is only valet parking and you typiclly have to wait 20 minutes to get your car. I say this as someone who has stayed there more than half a dozen times.
Standard Bearer Courtyard
More services than most Courtyard hotels. There is valet and bellhop service. Nice lobby and courtyard pool. Self park garage that allows direct access to room floor from same floor in garage--this is very convenient. Staff helpful and will print on-line boarding pass for your next flight. Location within walking distance of metro, restuarants, shops, etc. Received LA times on Sunday (USA Today other days).
Average Corporate Hotel in Good Location
Stayed there for a couple of days while attending a wedding -
The good: A good location, pleasant staff, clean rooms
The bad: Thin walls so you can hear the neighbors, pretty weak shower pressure, key cards didn't always work. Also parking while checking in can be pretty difficult because of poor design that doesn't leave enough room.
I would probably look somewhere else next time, but $110 + 10 parking is about what I would expect to pay, and is not unreasonable for the area.
We stayed at the Old Pasadena Courtyard Marriott when we dropped off our daughter at college. The lobby was a good place to entertain friends for a drink. Accommodations were clean and typical, no frills -- exercise room was small but adequate for this type of hotel. The best part of this experience was the location. A few blocks away, there are lots of restaurants and shops. When we stayed in late August, the place was alive and hopping. Judging from the parking situation, we were glad to be within walking distance. Hotel is pricey but we were able to use the university discount rate.
Not a good value.
I recently spent 4 nights at the Courtyard by Marriott in Pasadena. While the hotel itself is OK, the price that I paid ($179 per night) is, from my experience, a bad value. I shopped around before selecting the hotel, and now wish that I had been willing to pay $10 more per night for the Westin or even $70 per night more for the MUCH nicer Ritz-Carlton in Pasadena.
The hotel advertises free, high-speed internet access. While it is in fact free, it is the slowest connection I've ever had. Dial-up service is quicker. I almost wish that they charged a small fee for the service since I suspect that everyone is taking advantage of the free service and simply overwhelming the system.
Also, while I realize that it is a small thing, the hotel no longer seems to serve the complimentary cookies that it once did and the free coffee almost always seems to be entirely spoken for (unless you want decaf). They also need to stock more plain cream vs. every other flavor under the sun. Some of us just like it simple.
Finally, the hotel smells great (and the maid service was done very early in the day) and, if you want easy access to your car, this hotel might be for you. I was a couple doors away from a door that takes one to the garage, and I believe that every floor has such a door. Security isn't an issue since only hotel guests can open the door with their room keys.
All and all, the hotel isn't bad if it is all you can find. That being said, it might be worth spending more at the Westin or Ritz (they usually do cost more, but from my experience they are a much better value!).
Should be better for the price
My company gets a special rate, so I used to stay there often - until consistent problems started happening. First, the walls are paper-thin. A late night TV session in the next room will require earplugs to get to sleep. The front desk staff is friendly and helpful, but often clueless. I got a room with a king bed on one occasion, and it was tiny, (3 feet on each side of the bed) with an incredibly loud air conditioner - earplugs again. The rooms have feather pillows - I'm allergic - and when I requested another type, none were available. One night, the fire alarm went off, and I grabbed my clothes and valuables and evacuated to the parking garage. For two hours we shivered in the garage, with no information from the staff. Finally we were finally allowed to return, still with no absolutely no information or apologies. Many guests just got in their cars and left. The valet parking can be very snotty if you choose to use self parking - even asking you to move your car while you are checking in. On the positive side, the rooms are clean, well-furnished and the breakfast downstairs is fine.
Great location, good hotel
The hotel room was typical inexpensive corporate-style, nice and clean and boring. The lobby is actually pretty nice. The location is awesome.
Just a couple blocks from all the shopping and dining. I paid $200, which I thought was pretty expensive for a Courtyard hotel, but I thought it was well worth it for the great location.
Upon check-in I thought I might have made a mistake booking this hotel.
It looked smaller than I thought it would be and I didn't like the idea of paying $11 a day for parking. After a quick check in we found our room to be noisy because of construction below so we requested a quieter room. There was no problem doing this and the front desk was great. We checked into the second room and looked out the window and there was a dumpster...called down again, asking if we could have a courtyard view...none was available. Oh well, we just won't look out the window. That is one suggestion I would make is to get a courtyard view if possible. Space is at a premium in California and there was no real view..The appearance of the room I thought looked old as I thought the bedspreads were faded, however I was wrong. They weren't as I turned one down I noticed it looked new on the opposite side so it was just the coloring. We stayed there for three days and yes we are definitely going back. The beds were comfortable, the place was clean, we heard virtually no noise at night and the location was great!!!!!
Three blocks walking to the Main Street of Old Pasadena. How cute with their many many restaurants (including Cheesecake factory, my favorite) and boutiques and stores such as Pottery Barn and Crate and Barrell.
What a delight to have everything so close. There is a two block area that I had noticed on the walk looked a little "sketchy". However one must remember this is California and the homeless find it easier to live there because of the weather. It was no bother no one bothered us and I felt quite safe walking by myself.
TripAdvisor Reviews Courtyard by Marriott Los Angeles Old Pasadena
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