Courtyard By Marriott Lancaster
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Historical Traveler Reviews Courtyard By Marriott Lancaster
We stayed in the Courtyard Lancaster for the Thomas the Train Weekend in Strasburg (about 10 minute drive). When we arrived, we checked in. Unfortunately, the hotel overbooked the suites. However, this was not a problem, we received two connecting rooms at not additional cost. This was actually better than a suite. The kids loved the king size bed!
The hotel itself opened in July 2005. Everything was new and very clean. The staff was very helpful, but it would have been useful if the recommended restaurant list had the addresses and not only the phone numbers listed.
The breakfast was not only convenient, but very good as well.
I highly recommend the Courtyard Lancaster. We plan to stay here again.
The hotel was beautiful, very nicely decorated, very roomy and the front desk people were more than helpful. We had a great time.
We just returned from a weekend getaway & visited Hershey Park. The weather was very miserable-rainy and chilly all day, not desirable amusement park weather! So, we ended our amusement park day early and went to the hotel. It was like a breath of fresh air-totally comfortable & roomy. The room was so much bigger than expected and was very clean. The pool was extremely small but thank goodness it wasn't crowded when we were there-we went at dinnertime-probably the best time to go. I couldn't imagine more than 4 or 5 people at a time in the pool since it's very small. The pool area was also very clean & they also had a nice workout area off of the pool room. The next morning we ate breakfast in their restaurant. The breakfast is included and was absolutely wonderful-fresh biscuits,fruit,yogurt,oatmeal,cereal,make-your-own waffles,sausage,bacon,eggs,homestyle potatoes(which were great),english muffins,bagels,toast,donuts......
They really had a ton to choose from-we were amazed that this was all included. This hotel is definitley worth the money & it's very convenient to everything in Lancaster. I would highly recommend it!!
Lovely hotel and staff
THis is a copy of the letter I sent to Marriot.
My husband son and I recently stayed at your new facility in Lancster (10/8/2005) and I just want to tell you what a pleasant stay it was, despite some problems. We arrived around 4 pm after a horrible day of driving and touring colleges in the rain( with a sick 17 year old). Unfortunatley, neither of our rooms were ready as there had been some problems with either housekeeping or guests who stayed too long. WHile we were not happy, we understood that these things happen and the young lady at the front desk (Reanea is how I believe she spelled her name) could not have been nicer. We waited in your beautiful lobby, watching college football games on the TV near the bar area. Eventually one of the rooms was ready and sent our son up. The bartender arrived and my husband and I had a glass of wine (the bartender was also very pleasant) and then were given the keys to ur room. Despite our having to wait about an hour to get into our room, everything was handled so pleasantly that we didn't mind! As our son was sick, it was only going to be my husband and myself going to dinner. Reanea made us reservations and a lovely restaurant and, I found out latter, explained to them we had had a difficult day and asked them to provide us with especially nice seating! We returned to the hotel after dinner and retired to our beautiful room (are you sure it is a Courtyard???) and had a wonderfully restful sleep in your very comfortable beds. In addition to making the dinner reservations, Renea also provided us with free breakfast due to our long wait for the room and we enjoyed your buffet very much. My husband and I probably spend over 50 nights a year away from homes, staying in varied "star" quality hotels and I must say that our stay with you in Lancaster was one of the most pleasant. The crew you have in Lancaster were wonderful!!
Marriott at its Best!!!
I have stayed at Courtyards for years. Marriott has outdone itself with this brand new location. From the crisp white sheets, to the wonderfully appointed rooms and beautiful grounds. I loved it!
Excellent!!! Thumbs up!
This is a Brand New hotel in the area, beautiful landscaping, easy access to the freeway, and the Pennsylvania Dutch Visitor Bureau is only about 1-minute drive away. Since the hotel is new in the area, there is no shops or restaurants immediately adjacent to the hotel; but if you just take a short drive on Greenfield, there is a little plaza that has a few eating places such as Issac's Deli etc.
The hotel room is very spacious, even with a little sitting area, beautifu decor, very comfortable beddings! The indoor pool and hottub is great, but tend to get a bit crowded at night.
Great location for a trip to the Amish Country. I highly recommend this hotel.
Nice Hotel - Need Some Improvements
This is the first time I stayed in a new hotel. It felt clean and the white sheets were crisp new. The lobby staff were very friendly and informative.
The pool was disappointing. At the deepest end, it was 4 feet. And the size of the pool was extremely small. Luckily, when I went to the pool with my 1 year old daughter, there were only 2 other people in the pool. I would of thought for a new hotel they could have built something much better.
I have a few minor complaints. Housekeeping was not always efficient. I stayed for a week and half the time they forgot to do something. Once they didn't replace all the towels. Another time, they didn't refill the coffee. And once they forgot to throw out the trash.
The major complaint I have is I left my luggage locked and when I returned, the lock was completely gone from the luggage. Fortunately nothing was taken but the lock; however, I felt violated. I reported the incident to the manager and he was understanding and concerned.
All in all, this hotel is one of the nicer hotels in the Lancaster area.
Great place to stay
Stayed there this past week...extremely hot and humid outside...very comfortable inside! We had a king room (king bed and pullout couch) which was huge. The room was set up so when you walked into the room the bathroom was first then the bed and couch area, which was great since it helped block any noise from the hallway. Very quiet. The a/c was controlled by a wall thermostat which was new to us, also was a great idea...no more having to figure out what the temp is for low, medium, or high. The front desk personnel were awesome...they made sure we had directions and knew about different things to do in the area. The restaurant does only serve breakfast but there are other places to eat within a short driving distance. The only drawback was the indoor pool...the deepest section was 4' and the pool was extremely small. Of course, this place is brand new so everything is extremely neat and clean but we would definitely stay there again!
Great Hotel - not far from PA Dutch Country
Our stay at the Courtyard on 8/6/05 was Great. New hotel - landscaping outside immediate grounds not completed yet. Hotel is beautiful and the staff is extremely helpful. The only problem is there is no place within walking distance to eat. The area is just getting built up. We did call out for Italian food from Pasquale's - It was excellent.
The rooms are beautiful. The bathroom is very large and has a large tub/shower area. The air conditioning worked great and hardly made a sound. The only negative is the hallways were extremely cold. Other than that I cannot say anything bad.
I would definitely recommend it and stay there again.
Nice Hotel with Good Location
This Marriott Courtyard Hotel is brand new (opened last month) and has modern "luxury" feel. Even though it's located in a business park, it's definitely a "family" hotel, at least during the summer vacation months. Lots of kids rushing about, and I noticed on the door down the hall from my room a signed taped on it reading "Soccer Coach's Room." One thing I noticed was that doors close loudly, but with air conditioning turned on and running you do not hear this. One Complaint: Housekeeping needs improvement. I'm very particular about the cleanliness of hotel bathrooms, and did notice 5 small hairs (you know the kind!) in the bathtub, and one longer hair on the soap dish. Gross! The breakfast area in the morning was a zoo, and I passed on this dining experience, but did notice that the staff seemed unable to keep up with the demand, both in keeping the food bar stocked and in cleaning tables. Check-in was smooth, and front desk staff had direction cards handy (pre-printed) to nearby locations such as Hershey Park (20 minutes away) and downtown Historic Lancaster (5-10 minutes). This hotel also has a very convenient location to Route 30. As a business traveler, I'd stay here again if school were in session and it wasn't summer vacation time. Nice hotel for families, but can get pricey since breakfast is not included.
TripAdvisor Reviews Courtyard By Marriott Lancaster
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