Courtyard By Marriott Boston Copley Square
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TravelPod Member ReviewsCourtyard By Marriott Boston Copley Square
I chose the Marriot Courtyard Copley Square (aka 88 Exeter) over several other more modern and equally convenient hotels because it was in an older, historic building and seemed to emit the vibe more of a boutique hotel rather than the several ones attached to the enormous inside mall infrastructure in the area. It had a small hotel feel, the staff were very friendly and helpful. The rooms were exactly what you would expect from a Marriot Courtyard.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Courtyard By Marriott Boston Copley Square
Great hotel with excellent service
After a terrible experience at the hostel we were booked with (see review of Beantown Hostel) we rang around every hotel in Boston trying to find another place to stay. Marriott was one of the only places with a spare room (thanks to the Boston Red Sox playing against New York). Desperate we booked despite the fact that we would have normally never paid so much for a hotel room.
We weren't disappointed. The hotel was beautiful. The staff were very helpful and friendly. They even offer free cookies on check-in. Cranberry and macadamia were on offer while we stayed. The location was brilliant. A quick walk to shopping. Very close to the start of the Duck Tours. There are also a number of great restaurants nearby for dinner.
Despite the fact that we were grateful just to have a room when we booked we were guaranteed a twin room. When we got there we were given a double (although the bed was huge). In response they quickly arranged for us to swap the next day, gave us a free breakfast and happily moved all our bags while we were out sightseeing.
Both rooms were very different layouts but both were very clean, had really comfortable beds, lots of towels and the staff were happy to provide more directly to our room (a problem that we had faced in other hotels). The rooms also had a bar fridge which I didn't see often while travelling around.
Breakfast was expensive and we never would have had it if it wasn't free. However the breakfast was one of the best I came across during my travels. The food was hot, there was plenty of fresh fruit and the fact they make your omelette while you wait was a nice treat. The only problem is that if the hotel is really busy the staff can make you feel uncomfortable about taking a slow (multi-course) breakfast even if no-one is waiting for a table.
The laundry facilities were also a great help if you have been travelling a while. They were some of the cheapest I came across and the hotel offers free boxes of powder if you just go and ask at the front desk.
The hotel also had lots on. One night they had a free chocolate night at Lindor. Over the weekend they had a free afternoon tea which was nice. They also post the weather forecast in the lifts which came in very useful when planning on clothing for the next day.
Overall I would recommend this hotel. It was well worth the price. The service provided by the staff making it five stars.
One of the best!!!!
I stayed at this beautiful hotel with my wife for our 25th anniversary. We had the most wonderful stay at the Courtyard by Marriott at Copley Square. We had everything arranged by this beautiful young girl named Julyana. She called us ahead of time and I left everything on her hands. She did a great job. My wife was very impressed. The front desk staff couldn't be more friendlier. Young man at the front desk asked us everyday how our day was. I want to congratulate management at this hotel for hiring such an amazing staff. GREAT JOB!
The breakfast was lovely and very New England.I would love to stay at this hotel again. It is will be a great pleasure.
Where do I begin....
1. There was no hot water for one of the nights!!! While the hotel offered 50% the NEXT stay, they did this only after many guests complained. I had to persuade them to apply it to that stay, insisting there was no way I was coming back.
2. I was guaranteed a non-smoking room, yet the room the sent me to was clearly a smoking room. After I complained, they tried to tell me they don't guarantee non-smoking rooms. It wasn't until after I showed them a printout of the online reservation that they finally moved me to a non-smoking room.
3. Housekeeping was talking so loudly outside the room (either that or the walls are paper thin) that I was woken up by the chatter.
4. Do not follow the directions given to you by the Marriott website - I've been to Boston several times and I still had difficulty finding this hotel.
Not your father's Courtyard
Chose this hotel due to location and reviews on Tripadvisor, and booked two king rooms using Marriott reward points for two nights each. A free, full service breakfast was included. Staff are young, friendly and professional, with the exception of an annoyingly loud, chirpy and fake friendly woman in the breakfast room who was easily annoyed and annoying.
Our rooms were luxurious, with down bedding and the foam pillow I'd requested; our room layout made it seem more like a suite, my child's room was smaller. Both bathrooms were huge. The decor was upscale urban, modern edges, but cozy. Cleanliness met my exacting standards. Only quibble was not enough hooks for travel accessory bags and robes in the bathroom, and the breakfast staff seem to like to close up shop and stop making omelettes or replenishing the buffet items a bit early. They do accommodate any request, however, amid fake chirping.
The hotel is excellently situated for views, shopping, walking anywhere in a city that's made for pedestrians. We walked just about everywhere, and were greeted by a wonderful plate of cookies at the front desk upon our return in the afternoon.
We didn't pay cash for this stay, but I can say that this hotel is justified in its pricing, and well exceeds expectations of a Marriott Courtyard. I'd gladly stay here again and again, and plan to.
Just returned from Boston after attending a conference. Although the conference was headquartered at the Fairmont Copley Plaza, (and I stayed there before for the same conference) I decided to stay at the Courtyard based on Tripadvisor reviews. What a great choice! Just a block from Copley Square, the T, Newbury Street, and the Charles River, it's a great "home base" for exploring Boston. The hotel occupies the renovated 88 Exeter, a turn of the century hotel. The facility retains the charm of this older structure but is thoroughly updated inside. The rooms are just big enough with a great bed, large desk/work area, minifridge and coffee maker. Thursday through Monday there are special events in the late afternoon, we had tea on Saturday and Sunday and a chocolate tasting on Monday. The best part of the experience was the overall environment created by the staff. They were pleasant, engaging and helpful, from the housekeepers to the front desk staff and especially the "Destination Experience Specialist." I don't know how Marriott trains their people but it works. Sorry Fairmont Copley Plaza, you've lost a customer for good.
If a Courtyard could be Five Stars, this one would!
Absolutely amazing staff! All young and very professional. Genuine smiles, hospitality you're used to in the South, not a city like Boston. You can't walk through the lobby without receiving a warm greeting and offer of assistance. Everyone remembers your name, even if you haven't seen them in a few days. For a busy city hotel I have no idea how they do it.
The rooms are beautiful. Just enough space, ergonomic work area and a bed and linnen package that is to die for! Had a hard time leaving it in the morning. The bathroom/shower area are bright and sunny. My room had a view down the street where I could sit and watch shopers all day and night and catch a glimpse of sail boats from between the buildings.
Juljana, their "Experience Specialist" is like a concierge but much, much better! She helped us with tickets for the Trolley Tour, suggested the best restaurants and areas to visit, and gave us tips to avoid typical tourist traps. She even called us in our room after each day to see how we enjoyed the activities we'd been to earlier. There is this great ice cream place within walking distance (JP's?), perfect for a late night sweet tooth attack.
Best of all, my partner worked behind my back with Juljana to arrange a romantic gondola ride one evening with wine and cheese and everything! How they did it without my finding out? Juljana actually called our house a few days before we arrived. When she found out it was our anniversary she made suggestions and took care of all the details. Wow!
The parking was a bit confusing when we arrived, but the staff said they'll have a valet parking service in a few weeks. We look forward to coming back in the winter and seeing the city decked out for Christmas.
This hotel is a great find in Boston. The location in the Back Bay area is perfect - it is close to everything including shopping across the street (both food and major mall).
The room we had was very large with two queen size beds (hard to find in Boston). It was well decorated and very quiet. The hotel staff was great, the breakfast in the morning was great. The whole experience was wonderful. I would highly recommend it and would stay there again in a heartbeat. Very reasonably priced as well.
Boston makes for a great visit!
Have traveled to Boston twice within the past year and loved both trips. Boston is a marvelous place, although my major complaint is that the prices are fairly overwhelming. It's one thing to visit, it would be another thing to live there for any amount of time. Stayed at the Marriott Courtyard Copley Square. A very nice place to stay. Everyone was helpful and pleasant. The room and facilities were quite above average. All in all we had a great time.
Had a wonderful experience at the Courtyard by Marriott Copley Square
I recently went to Boston with 2 girlfriends from college and stayed at the Courtyard by Marriott Copley Square in Boston and we had a wonderful experience. The staff, from the minute we walked into the hotel was very polite, professional and helpful, considering we knew nothing about the city. We thoroughly enjoyed the wine tasting offered on Thursday evenings, and the convenience to everything (especially shopping) was great! The hotel is about a 1/2 hour walk to Fanuel Hall, but to get there, you walk through the Boston Commons, and eventually wind up on the Freedom Trail (which brings you right to Fanuel Hall and Quincy Market). The rooms at the hotel are large, and very clean, and very quiet, and the beds are very comfortable, and the room was beautifully decorated. The only issues that we had were that the room was a bit hot at night, even though we turned down the thermostat to 60, and the parking was not really convenient (and a bit pricey at $38 for 24 hours down the street.) However, once we parked, we didnt use the car again for the entire 3 days. i highy recommend this hotel.
Great Hotel in Boston!
This is a newly constructed hotel with excellent rooms and a great location. The staff is very friendly and the rooms have to be seen to be believed. This is one of the best Courtyard properties. Lighting and decor are incredible. Parking can be a bit of a bother, but that's really the only negative. You can often find great rates on this hotel, but it can also be very expensive. It's my choice when traveling to boston
TripAdvisor Reviews Courtyard By Marriott Boston Copley Square
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