Country Inn & Suites By Carlson Cincinnati Airport

Address: 759 Petersburg Road, Hebron, Kentucky, 41048, United States | 3 star hotel
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This 3 star hotel is located on 759 Petersburg Road, Hebron.
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    TravelPod Member ReviewsCountry Inn & Suites By Carlson Cincinnati Airport Hebron

    Reviewed by dt_panic

    Cleanliness and sanitation lacking

    Reviewed Sep 3, 2015
    by (7 reviews) Bloomington-Normal , United States Flag of United States

    We checked in very late (after midnight) and didn't have any issues getting into our room. The night desk clerk was polite, and we got to our room and slept immediately.

    In the morning, I realized the room was not very clean. There were stains on the floor and furniture, dried urine on the toilet seat in the bathroom, and hair all over the floor in the bathroom. We showered and got ready to check out.

    At first glance, the breakfast fare seemed nice, and they had a nice selection, all well presented. However, the door to the kitchenette was propped open, and I could see that a bag of the egg omlettes was sitting out on the counter. I asked the clerk at the front desk (politely) if they should be refrigerated. He was the same guy from the evening before - he said yes, he would get someone to see to it.

    A few minutes later, two ladies came by and changed the door prop to the kitchen to have the door not be wide open with eggs in sight on the counter BUT THEY DID NOT PUT THE EGGS IN THE FRIDGE! They left the door propped open a bit and after I left, I stuck my head in there to confirm. Nope, eggs still on the counter.

    In all, because of the poor cleaning in the bathroom, of the hotel furniture in the room, and the sanitation issue of the eggs in the kitchen, I give a poor review. However, what upset me most was that when I brought the matter of the food to the attention of the desk staff, it was not addressed, simply covered up.

    I don't believe the desk clerk was aware of the actions of the ladies who worked with the food, but I feel the hotel manager needs to take a closer look at the performance of their staff throughout the hotel, including housekeeping and the folks who staff the breakfast.

    This review is the subjective opinion of a TravelPod member and not of

    TripAdvisor Reviews Country Inn & Suites By Carlson Cincinnati Airport Hebron

    4.00 of 5 stars Excellent

    Travel Blogs from Hebron

    Starting our trip to the Smokeys

    A travel blog entry by dt_panic on Sep 03, 2015

    Having packed everything but the food into the car the night before, it was an easy matter to pack the cooler and load it into the car after work. Yay, I'm officially on vacation!

    Sharan, of course, was hungry already, so we had dinner at Super Gyros - they have awesome chicken gyros and the service is pretty fast so we were able to get on …

    Stop for the night Cincinnati Day 11

    A travel blog entry by traveltheroad on Aug 06, 2015

    1 comment, 1 photo

    We stopped for the night in Cincinnati and unloaded the car to repackage and get ready for the big sale. The 127 yardsale starts this morning and it's raining. It's ok we have seen so much so far and had great weather. A little rain will not hurt ...

    Stop for the night Oxford Ohio

    A travel blog entry by traveltheroad on Aug 04, 2015

    2 comments, 5 photos

    We arrived in Ohio woohoo!!!! The big sale starts in two days we can't wait. We have seen signs already and tables being set up. On the way to Oxford to our hotel we found another covered bridge the first one for Ohio. The Pugh Mill Bridge now called the Black Bridge. It stands in its original location but no through traffic allowed. This is the longest bridge so far at 220 feet long and 25 ft high. It was built in 1868-69 for access to a saw ...

    The workings of the Holy Spirit

    A travel blog entry by holyfamilyyouth on Jul 17, 2015

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    A travel blog entry by holyfamilyyouth on Jul 16, 2015

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