How has this hotel rated in the past?
Historical Traveler Reviews Country Cascades Pigeon Forge
Real Country Hospitality
I always stay at Country Inn & Sutes, this was the first visit to the one in Pigeon Forge, TN. I absolutely loved it! The staff was excellent, always greeting you with a smile when you walked through the door. The rooms are very clean, one of the cleanest hotels I have ever stayed at. I will definately recommend this place to all of my firends. It is also in a nice quiet location, but still within walking distance to places.
We have stayed at this hotel before and once again we had a great time. It is in a great area and very well located for all the shows and shopping.
The only bad experience we had while at the hotel was on Saturday night. My son loves the indoor pool and we were going down to the pool after a day of fun. Well we reached the pool only to find out it had been closed due to a parent not using a swim diaper for their child. Needless to say floats were not the only thing floating in the pool. They had to keep it closed and clean out the "mess". Parents really need to use more common sense. PLEASE!!
Swim diapers should be required!
We will be back.......
Checked out early
We just returned from our Pigeon Forge vacation. We had booked this hotel for 4 nights, but lasted just 2. I have stayed at other Country Inn properties that were very nice, so this was a let-down. Our first room was on the top floor (7). I had been told these rooms were a nice size, with vaulted ceilings and fans. The last 2 things were true, but the room was very small for the 3 of us, and the furnishings were very beat-up. When gazing up to the vaulted ceiling there was wallpaper coming off the walls. We requested something larger and finally moved into a suite on the 5th floor. This was a vast improvement, very nicely furnished, although the price of $183 for a weekend night was just not worth it. On our second day we did not get any housekeeping service until 6 p.m., or sometime after we'd left for the evening. The elevators, hallway carpet, etc. look in need of remodeling. The indoor pool area was nice, but the outside was old and very plain, having no plants or landscaping to make it look appealing. The Comfort Inn we moved into for days 3 and 4 was like a palace compared to this property. AAA should take another look here, because the 3-diamond rating just doesn't work.
Upon entering the lobby, the smell of chlorine from the indoor pool was nearly nauseating.
I presented a $10 per night off coupon (with no restrictions indicated on the coupon) and the clerk told me that we already had the discounted rate (internet) and they could not honor the coupon.
When I made our on-line reservation for a non-smoking room, I specifically included in the addtional comments section "Please ensure there has not been any smoking in the room!!!". When we checked in I specifically asked the desk clerk if the assigned room was a non-smoking room and did it reek of cigarettes - relpy was "No sir, if it does you just let us know." (I must look like a person who is hard of smelling!) It did in fact smell of smoke. Along with some story about them having trouble with a ball team smoking in n/smking rooms, we were given two other rooms to look at first hand and finally decided on the last room. The two-drawer dresser looked as if it had fallen down a flight of stairs - the bottom drawer would fall out when you pulled it out.
The breakfast was good and the desk clerk gave me a wireless network adapter to use on my laptop to access their high speed wireless network.
I would not stay here again.
Very Nice & would recommend
I would definitely stay here again. It is near light #3 & #4 in P.F. Trolly stop is nearby. We were able to walk across the st to the Comedy Barn. Upon our arrival, the staff & our maid was very helpful. The room was very clean & the king sized bed slept very good. They had a pool (I & O) & a very nice hot-tub - lots of jets & warm too. The prices are excellent for a clean room & free continental breakfast (ok) & close to pkwy. There is a creek that runs through the back & you really get that country effect. Lots of parking in a big lot. The landscaping is very beautiful. The TV had a lot of premium channels. I was very impressed that we had left our son's teddy bear from the Easter Bunny behind & I called the hotel & they were more than happy to send it back to us. I was very confident that the maid would find it as she was esp nice for 2 nights of stay. I will definitely visit again.
Recommend Highly! Would stay here again!
We made our reservations online with Country Inns in Pigeon Forge. We were greeted by Shane at the desk. He was very friendly and even gave us some ideas as to where to find the best meal! Our room was spacious and well taken care of. After a long drive we ventured down to the pool. They have both an indoor and outdoor pool, plus a huge jacuzzi/hot tub. The morning continental breakfast included Bagels, English Muffins, Hard Boiled Eggs, cold cereals, doughnuts, biscuits and gravy, and coffee. Our stay was very enjoyable and we would stay at this hotel again if we were to ever travel to Pigeon Forge again.
Stay if you can get a good price.
Chose this hotel because of the price and the breakfast. The breakfast is great including hot biscuits and milk gravy. The room was generally clean but there was an odor in the bathroom. Rooms seemed smaller than the standard Inn size. We stayed 3 nights and 2 nights our housekeeper didn't resupply some of the used items. The outdoor pool was clean but the indoor looked cloudy. The front desk staff were more than helpful, friendly and courteous.
Well, like the other review here, we picked this hotel because it looked nice on the brochure and it also was supposed to be a AAA triple-diamond hotel! After we stayed there, I called AAA and told them they need to re-evaluate this hotel because it is no triple-diamond! The staff was nice but the elevators were all beat up and our room had very old funiture and was not very clean - there were stains on the couch and rugs. I agree, there are definately better places in Pigeon Forge!
Okay, IF you get a good price...
We stayed in this hotel because it looked really nice in the brochure and on the web. The exterior is nothing but beautiful. The reception area is, as well. The rooms fell quite short, however. We asked for a non-smoking but the room stank of smoke and there were cigarette burns on the bathroom sink. The decor is very, very feminine and really threw the hopefully romantic mood into a cheaper feeling. The rooms are also not very well assembled, at least as far as furniture is concerned. It's supposed to look antique, but they never quite pulled it off. There are cords all over the place.
It's okay if you get a really sensational price. There's definetly better!
The Country Inn and Suites hotel in Pigeon Forge, TN is a wonderful choice for any vacation stay! The rooms are spacious and very up to date in decor. They are very clean. The staff is dedicated to making sure your stay is comfortable and pleasant. This hotel is very close to all attractions in Pigeon Forge and their is a trolley stop in the parking lot. (Take the trolley-it's .25 cents a ride/person and really beats the frustration of trying to drive in all that traffic!.) The Country Inn is definetly where I will stay from now on. You can't ask for more in a hotel and they certainly deserve more than a three star rating.
TripAdvisor Reviews Country Cascades Pigeon Forge
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