Country Hearth Inn Lancaster
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Historical Traveler Reviews Country Hearth Inn Lancaster
There was nothing GOOD about this hotel. The phone didn't work. The bathroom was moldy. The room smelled of mold and/or mildew. A second room was just as bad. The bottom sheet on the double bed was a TWIN sheet (not real comfortable). Days Inn Corporate wasn't too interested--we contacted them because the place was so bad.
After reading other reviews, I was concerned about staying there. However, I was very pleased with the experience. The staff was courteous and helpful and the room was very neat and clean. The only thing I would change is to have them add voicemail, because the telephone system is a bit cumbersome. Other than that, it is a nice place to stay.
As soon as my friend and I walked into the room, the stench of 'wet' was overwhelming. Looking around, the black areas of mold under the wallpaper as well as the giant brown water stains above each bed were seen as well as a nice little area behind the door where the wallpaper had peeled down, allowing the mold to make itself clearly visible. There was no coffee maker or hair dryer as the site claimed and as my friend tried to wash her hair, the hot water never came on. Overfilled garbage bags were on the corners of the hallway as well as the garbage that had spilled out of them and was still there the next day. The heater would blow out hot air for awhile, then switch to cold for longer and upon waking up, my friend, who's bed was closest to the door and heater, found the bottom of her comforter soaked. Way sorry I didn't read any reviews before showing up and lucky it was only for one night!
Just Pass It By
Checked in with family and left after three hours. Place seems to be patronized by riff-raff and other undesirables.
Need I say more!
Stay at Fairfield Inn which is perfect for families and very clean and spacious.
Health dept should close down
Filthy,hotel. Can't believe a travel agent tried to book us in this dump!!!! Guess she didn't do any checking. A bus load of travelers were booked at this hotel and out of 12 rooms only one was somewhat sutible. We all protested as most rooms had soiled sheets on the beds some rooms weren't made up from the last people that stayed there the night before pubic hair in tubs and toilets no mattress pads & sheets that don't go to the bottom. The indoor pool had been closed by the health dept. months ago however was still filled with dirty water. I wouldn't let my dog stay there. Garbage in halls and outside the front door halls and carpets not clean soiled wallpaper in bathrooms next to the toilet. Needless to say we all checked out and went down the the street to a VERY CLEAN Comfort Inn .
This should be called the motel from Hell !!
For the love of your family or yourself,don't ever stay here !!!!!!!!!!! What a horrible place !! Rooms were disgusting.air .cond. and windows were filthy, Our family had 2 adjoining rooms. one room the lamp shade was all tattered and torn, the bottom bureau drawer had no handles to open it, and the VERY WORST, the double plug outlet by the bed had no cover, completely exposing the live outlets and the open hole. What a safety hazard!! Especially with 2 small kids, let alone a fire risk. The other room, the phone was completely dead, the middle bureau drawer wouldn't open, and the windows and air cond. were nothing but crud !! We asked to be moved. They moved us up to a 3rd. floor. No elevators, no air.cond. in the hallways. Lug your suitcases up like that, it's fun in 95 degree heat. Now to these 2 rooms they moved us to.One the smoke alarm had NO BATTERY in it !!!!!!!! My son in law a career firefighter went down and asked for a battery. They told him they didn't have any. He told them under no uncertain terms they better get him one and right now !! The other bureau had no handle on the bottom drawer, the rugs were disgusting, the rooms smelled like a moldy smell.
The ad says coffeepots- forget it, they don't have any. The ad says outdoor pool, forget it, the pipes are broke and they don't intend to fix it.
The lobby and cramped "breakfast nook" had no air conditioning. It was so stuffy and hot !!
We paid cash for 4 nights , we stayed one night and checked out the very next morning,wanting our money back for the other 3 nights we were cancelling. We were told there was no manager to give us our money back.Nobody could open the safe. Come back at 4 p.m. We went back, no cash still, no manager they could get in touch with.We would have to wait until somebody paid with cash. The girl behind the desk was rude, and could've cared less. I asked how the place could run without a manager or someone in authority. No answer. I could wait or come back at 10 p.m. when maybe someone could help us then. After waiting around, finally someone came in and lucky for us paid cash, we finally got our money back but only for the 3 nights, they would do nothing about the miserable night we stayed there, and they were very sarcastic and rude. This place should be condemned by the Board of Health AND the Fire Marshall of Lancaster. Shame on Days Inn Corporation to allow this franchise to stay open. Pay the extra money, go elsewhere . I wish I had seen this trip adviser before I subjected my family to this horrible place !! They are worse than "terrible". they deserve LESS than a 1 rating. 28 out of 30? I can't believe there's 2 places worse than this. db
Check in Thursday March 31. Check out Sunday April 3, 2005. Formerly a Holiday Inn, now a Days Inn. Dirty. The first room we were in had not had a good cleaning in quite some time, and the refrigerator did not work. 8:20AM Friday a knock on the door. Housekeeping, we're here to service your room. Who ever heard of a stay-over being serviced first? Especially that early in the morning. They were told to come back in 1 hour. 8:25 AM another knock on the door. Maintenaince had to get in the bathroom right away. We're flooding the area below us. (We were on the first floor) I told them to wait, my wife was showering. She never did finish. I never got to shower. You couldn't use the sink or toilet either as water was seeping in from all drains. I went to get another room. Room 225 was given to me. The TV didn't work. I told them just to make sure I have a clean room where everything works, I'm here for 2 more nights. When I got back the third room was not ready. The housekeeper said she would finish it next. When I got back there were no washcloths and no hand towels. I left her a note to make sure all amenities were there on Sat night. The bathroom was restocked, but nothing else was done in the room. No trash emptied, no floors vacuumed. Sunday morning there was no hot water. The front desk said it should be back on in a couple hours. I didn't have to wait. After complaining my bill was adjusted. A Days Inn standard is coffee makers in all rooms. I didn't see any in the three rooms I was in. I'll never go back.
If you don't mind the willies....
I was looking for a deal...and I should know better. There wasn't anything overtly wrong...but.....there weren't many cars which should have been my first clue. The sports bar should have been my second. If you are a woman traveling alone..don't stay here. Women who travel for business need to feel protected and safe. This place didn't do it. When I scratched my leg I was afraid that something was going to bite me on my butt. Take a clue, pay the extra $25 buck and stay in a nice place.
Days Inn Lancaster -- Never Again
During our stay on Aug. 9th, we had a bathtub that would not drain and hair coming up from the drain. Upon calling the front desk at 7 in the morning the young man told us that he did not have the authority to change us to another room. He suggested that we shower at the pool or would send someone to fix it. At 7:20 still no maintance person. At 7:45 I went to the front desk. After tracking down a manager ( who had the maintance man with her) I was told I could have another room the next night. I was only staying one night so that was useless. She never offered us another room to shower in that morning. Calling customer servive is useless because they never contacted us back like they said they would in seven days. I would NEVER recommend this hotel to anyone. I'm sorry that I didn't read trip advisor before I booked.
Vile and disgusting!!
DO NOT STAY HERE if you want a good night's sleep!?! Unless, of course, you prefer moldy, germ-ridden bathroooms; musty, dirty carpets; lumpy beds with cheap, flat pillows and short, worn sheets; and late-night partiers whooping it up in the room below. Just don't be foolish enough to expect the inept staff to accomodate a request at 1:45 a.m. to keep loud and drunken revelers from breaking into the "closed" pool.
TripAdvisor Reviews Country Hearth Inn Lancaster
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